Velocify vs Clari Copilot

RATING:

4.3

(232)

Velocify has 232 reviews and a rating of 4.26 / 5 stars vs Clari Copilot which has 311 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (232)
4.7 (311)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 26, 2023
May 11, 2023
Pros/Cons
  • Pros

  • Quick, smart, and understandable Customer Support (lots of easy-access help and support on the site itself). The product is perfect for our company's needs.
  • It's immensely simple to use while still providing powerful analytics and customization. Vendor is cost-friendly and eager to help when needed.
  • Cons

  • The only complaint I have is when updates are made to the UI and there is no notice, so I click on buttons that did not previously exist.
  • The system does lack some simple daily admissions functions that are very common, such as a daily conversion reports, missed call tracking, inbound call tracking.
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  • Pros

  • I like the interface the most. Out of so many such apps I have used, Wingman has been one of the very rare cases where all the features are accessible with a few clicks.
  • I like the keyword filtering i.e. pressing on words that were spoken like price, competitors etc will take you straight to that section of the call.
  • Cons

  • Sometimes the transcription of the conversation is not 100% accurate, therefore it can result a little bit confusing when trying to identify a specific part of the dialogue.
  • I have trouble with WiFi connections sometimes and have to make calls via my physical phone and calls cannot be recorded this way.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2018

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos