Connect CRM
About Connect CRM
Connect CRM Pricing
Contact VinSolutions for pricing details.
Free trial:
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Free version:
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Most Helpful Reviews for Connect CRM
1 - 5 of 34 Reviews
Kyle
Verified reviewer
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2019
The Superior CRM
I have been using Vin for six years and have worked in other dealerships that did not use it. Resource management and inventory control are easily managed within it. Desking and interaction with other software is seamless and thoughtless. You can't go wrong with this CRM.
PROSVinSolutions is the superior CRM software out there for the car business. Customer management is at it's absolute finest and easiest to manage with this user-friendly software.
CONSVin doesn't really have drawbacks. It is superior to other car industry software in every way imaginable.
cristian
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
best crm we've seen
have been 100% happy with them for years and will continue to be
PROSeasy to use, tons of customizable features and great suggestions for sales staff to help them continue a dialog with propects
CONSthere are many features that we dont take advantage of being a smaller dealership
Reason for choosing Connect CRM
there werent many back then & we were using one we created & just liked the integration, ease of use of this one
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed May 2018
Too many bells and whistles to work well
Well we are glad it's free because our parent company uses it. I have used 4 different CRM tools and this one seems to have a lot of issues. but it helps the sales team stay on track, but only until the sale. Then for some reason, this tool fails.
PROSIt's nice to look at. Most CRM tools can be an eyesore. This tool doesn't make me want to claw my eyes out.
CONSIt may be ok to help your sales team keep info straight, but it cannot do very simple tasks like sending letters, have multiple templates in use at one time, etc. We have tried repeatedly to get some basic followup set up and it has been a nightmare.
John
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Vinsolutions is by far my favorite!
Extremely satisfied.
PROSThe tech and development team at Vinsolutions is amazing! We have customized our CRM at all different user levels to fit our needs. We even have some “custom” elements no one else has to search our inventory while desking to find the most profitable vehicles quickly and efficiently!
CONSYou do have to work with tech support a lot to get the CRM tuned but once you get used to Vinsolutions it’s hard to work with any of the competition!
Reasons for switching to Connect CRM
As in my other reviews I do not believe in talking down on others so I do not want to mention who we switched from but I will say if you struggle with support with your current CRM you will not be disappointed with Vinsolutions support staff or product!
Michaela
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
In our opinion, it's the best
It's one of those systems that I don't know how the industry ever lived without. Vital for our everyday operations.
PROSThe tool has more information than you could ever need. So much so that it's overwhelming. Fairly easy to use once you learn it, and is very useful in assisting our staff in keeping up with leads and customers.
CONSBecause there is SO much information, it can be overwhelming to learn. I've been using it for many years and find new things and reports and ways to do things every day.
