VipeCloud
About VipeCloud
Awards and Recognition
VipeCloud Pricing
-Plus Plan: $20/user/year and $25/user/month. -Pro Plan: $40/user/year and $50/user/month. -Enterprise Plan: $60/user/year and $75/user/month. -Contact VipeCloud for custom plans
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for VipeCloud
1 - 5 of 157 Reviews
Kelly
Retail, 1 employee
Used less than 2 years
OVERALL RATING:
5
Reviewed February 2022
Amazing customer support and tools that has increased my business 400%
Jesse
Design, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Love this service!
I love the email features and social media posting. The system is user-friendly. The customer services is excellent, prompt, and easy to understand.
PROSI love the ease of using this product. The customer service is excellent!
CONSThe only thing I think could be different, would be a notification via email when a post fails. It sometimes gives error, but I am not aware until I click that tab the next time I login to my dashboard.
Reasons for switching to VipeCloud
Customer service is much more PERSONAL and easy to connect with! They matched the cost I was paying with SocialPilot. There is a greater sense of security in the posts completing versus with SocialPilot.
Bridget
Cosmetics, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed February 2021
Customize my emails with some issues but great customer service
I love being able to customize my message to send to a large group of people. The colorful content gives me more attention and a better response from my customers and team.
PROSI create emails to my team and customers each week using Vipecloud. Because of the customization I can add beautiful images and videos which help my emails stand out. It took me some time to learn how to add all of the features into the email and I am still learning but if you are familiar with this type of thing you will probably be comfortable with it.
CONSI have some issues adding text blocks and pictures where I want them. I also think the dashboard could be more user friendly. I wish we could navigate the site more easily with more colorful links. I have to work hard to remember where I put things each time I go in to edit my previous emails. I have had things not load up properly when I am in safari but in google chrome it works. Strange but that's what customer service told me to do.
Reason for choosing VipeCloud
I had to choose Vipe Cloud but the reason why I made the switch b/c of lower cost and more personalized service with creatively pink.
Reasons for switching to VipeCloud
I switched from a different virtual assistant and went with Creatively Pink. She uses vipecloud so I had to switch that. I actually thought bomb bomb was a bit easier for me to create emails.
Kimberly
Cosmetics, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2023
Gets the job done
I love the social media scheduling. Being able to pre-plan and post to Facebook has been very freeing. I also appreciate being able to share templates and graphics with other users. Love that it is built to be a collaborative space.
CONSI'd love to have a bit more functionality in the iOs app. So much happens "on the go" that it can be challenging. I would also prefer to have an email builder "for dummies". Sometimes the fields and content options are a bit dizzying.
Reasons for switching to VipeCloud
The switch happened based on the software requirements of my new virtual assistant
Vendor Response
Hi Kimberly, 3 stars in some of the categories is really quite bad and we strive to do better. Can we hop onto a call to chat about how we can improve that score from you? Thanks! Adam
Replied October 2023
Atiya
Cosmetics, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2021
My thoughts
I think it is great. I believe it will be even better for me once I understand how to use it.
PROSI like that this allows for links to send the emails through text as well. Very easy to create different things that I ever knew was capable. This really helped me this week with reaching my customers for the holiday information.
CONSIt’s not as easy to understand. You definitely have to play around with it a lot to figure it out. And it’s not that easy to edit the text boxes because the edit arrows come over the wording.
Reasons for switching to VipeCloud
It was not the platform my new assistant uses. And I didn’t understand how to work it at all. And it was expensive.
Vendor Response
Thank you Atiya! We're working with our HTML Builder partner to improve the builder user experience (fix the arrows over the wording).
Replied November 2021