VipeCloud

RATING:

4.8

(157)

About VipeCloud

98% of customers rate VipeCloud's Value For Money at 4 stars and above! VipeCloud is the Sales CRM with Marketing Suite that builds rapport with you. Our All-In-One solution includes CRM, Email Marketing, Social Posting, Texting, Video Email, Integrations, and More. With VipeCloud's single solution + rapport building, your business will increase efficiency and accelerate growth. It's no surprise 99% of customers rate our support at 4+ stars. Empower your sales team to prioritize the hottest leads with pipeline management, workflow automation, lead scoring, estimates, QuickBooks integration, and more. Our industry-leading support team has your back every step of the way. Designed for small and midsize businesses across various industries, VipeCloud is a cloud-based sal...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

VipeCloud Pricing

-Plus Plan: $20/user/year and $25/user/month. -Pro Plan: $40/user/year and $50/user/month. -Enterprise Plan: $60/user/year and $75/user/month. -Contact VipeCloud for custom plans

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Sales pipelines with multiple views. Track multiple pipelines, customize your stages, and what data are shown in kanban view.

VipeCloud Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for VipeCloud

1 - 5 of 157 Reviews

Kelly

Retail, 1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2022

Amazing customer support and tools that has increased my business 400%

Jesse

Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Love this service!

I love the email features and social media posting. The system is user-friendly. The customer services is excellent, prompt, and easy to understand.

PROS

I love the ease of using this product. The customer service is excellent!

CONS

The only thing I think could be different, would be a notification via email when a post fails. It sometimes gives error, but I am not aware until I click that tab the next time I login to my dashboard.

Reasons for switching to VipeCloud

Customer service is much more PERSONAL and easy to connect with! They matched the cost I was paying with SocialPilot. There is a greater sense of security in the posts completing versus with SocialPilot.

Bridget

Cosmetics, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed February 2021

Customize my emails with some issues but great customer service

I love being able to customize my message to send to a large group of people. The colorful content gives me more attention and a better response from my customers and team.

PROS

I create emails to my team and customers each week using Vipecloud. Because of the customization I can add beautiful images and videos which help my emails stand out. It took me some time to learn how to add all of the features into the email and I am still learning but if you are familiar with this type of thing you will probably be comfortable with it.

CONS

I have some issues adding text blocks and pictures where I want them. I also think the dashboard could be more user friendly. I wish we could navigate the site more easily with more colorful links. I have to work hard to remember where I put things each time I go in to edit my previous emails. I have had things not load up properly when I am in safari but in google chrome it works. Strange but that's what customer service told me to do.

Reason for choosing VipeCloud

I had to choose Vipe Cloud but the reason why I made the switch b/c of lower cost and more personalized service with creatively pink.

Reasons for switching to VipeCloud

I switched from a different virtual assistant and went with Creatively Pink. She uses vipecloud so I had to switch that. I actually thought bomb bomb was a bit easier for me to create emails.

Kimberly

Cosmetics, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2023

Gets the job done

PROS

I love the social media scheduling. Being able to pre-plan and post to Facebook has been very freeing. I also appreciate being able to share templates and graphics with other users. Love that it is built to be a collaborative space.

CONS

I'd love to have a bit more functionality in the iOs app. So much happens "on the go" that it can be challenging. I would also prefer to have an email builder "for dummies". Sometimes the fields and content options are a bit dizzying.

Reasons for switching to VipeCloud

The switch happened based on the software requirements of my new virtual assistant

Vendor Response

Hi Kimberly, 3 stars in some of the categories is really quite bad and we strive to do better. Can we hop onto a call to chat about how we can improve that score from you? Thanks! Adam

Replied October 2023

Atiya

Cosmetics, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed November 2021

My thoughts

I think it is great. I believe it will be even better for me once I understand how to use it.

PROS

I like that this allows for links to send the emails through text as well. Very easy to create different things that I ever knew was capable. This really helped me this week with reaching my customers for the holiday information.

CONS

It’s not as easy to understand. You definitely have to play around with it a lot to figure it out. And it’s not that easy to edit the text boxes because the edit arrows come over the wording.

Reasons for switching to VipeCloud

It was not the platform my new assistant uses. And I didn’t understand how to work it at all. And it was expensive.

Vendor Response

Thank you Atiya! We're working with our HTML Builder partner to improve the builder user experience (fix the arrows over the wording).

Replied November 2021