---
title: "VipeCloud Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of VipeCloud. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if VipeCloud is a good fit for you!"
source_url: "https://www.softwareadvice.com/crm/vipecloud-profile/reviews/"
page_type: "reviews"
language: "en"
---

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VipeCloud Reviews

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[Overview](https://www.softwareadvice.com/crm/vipecloud-profile/)

Reviews

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# VipeCloud User Reviews

## Reviews summary

- Overall rating: 4.9/5
- Total reviews: 163

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.9/5
- Value for money: 4.8/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 143 reviews (88%)
- 4 stars: 17 reviews (10%)
- 3 stars: 3 reviews (2%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- I love how easy it is to set up an email campaign, use the feature layouts, and create streamlined workflows.
- We not only add all contacts into one place and manage easily, but we are also able to provide services to our clients with one click.
- Great tool for Professionals, captures CRM in one spot.

### Most mentioned cons

- Although the interface is mostly intuitive and easy to navigate, there are times when the menu structure and options can be a bit overwhelming and difficult to understand, so it has taken me a while to get used to and quickly find the features that I need.
- I feel like I'm not utilizing all features and it's just because I'm not tech savvy.
- hard to reach customer service sometimes

## VipeCloud customer reviews

Showing reviews 1-25 of 163 (page 1).

### My essential ally to drive my business towards success

- Overall rating: 4/5
- Reviewer: luz mary R.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

The CRM platform is robust and easy to use. It allows me to have a complete view of my customers, including their interactions and sales history, allowing me to make informed decisions and personalize my approach for each customer.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What I liked the most is its wide set of functions and features that allow me to effectively manage my business, since I started using it I was impressed with its robust and easy-to-use CRM, which gives me a complete overview of my clients, their interactions and sales history.

#### Cons

Although the interface is mostly intuitive and easy to navigate, there are times when the menu structure and options can be a bit overwhelming and difficult to understand, so it has taken me a while to get used to and quickly find the features that I need. need.

---

### Customize my emails with some issues but great customer service

- Overall rating: 4/5
- Reviewer: Bridget P.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: February 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I love being able to customize my message to send to a large group of people. The colorful content gives me more attention and a better response from my customers and team.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 2/5

#### Pros

I create emails to my team and customers each week using Vipecloud. Because of the customization I can add beautiful images and videos which help my emails stand out. It took me some time to learn how to add all of the features into the email and I am still learning but if you are familiar with this type of thing you will probably be comfortable with it.

#### Cons

I have some issues adding text blocks and pictures where I want them. I also think the dashboard could be more user friendly. I wish we could navigate the site more easily with more colorful links. I have to work hard to remember where I put things each time I go in to edit my previous emails. I have had things not load up properly when I am in safari but in google chrome it works. Strange but that's what customer service told me to do.

#### Reasons for choosing VipeCloud

I had to choose Vipe Cloud but the reason why I made the switch b/c of lower cost and more personalized service with creatively pink.

#### Reasons for switching to VipeCloud

I switched from a different virtual assistant and went with Creatively Pink. She uses vipecloud so I had to switch that. I actually thought bomb bomb was a bit easier for me to create emails.

---

### Gets the job done

- Overall rating: 3/5
- Reviewer: Kimberly B.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I love the social media scheduling. Being able to pre-plan and post to Facebook has been very freeing. I also appreciate being able to share templates and graphics with other users. Love that it is built to be a collaborative space.

#### Cons

I'd love to have a bit more functionality in the iOs app. So much happens "on the go" that it can be challenging. I would also prefer to have an email builder "for dummies". Sometimes the fields and content options are a bit dizzying.

#### Reasons for switching to VipeCloud

The switch happened based on the software requirements of my new virtual assistant

#### Vendor response

Hi Kimberly, 3 stars in some of the categories is really quite bad and we strive to do better. Can we hop onto a call to chat about how we can improve that score from you? Thanks! Adam

Replied October 2023

---

### I am pleased!

- Overall rating: 5/5
- Reviewer: Amy K.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I would say, it's a good system overall. I am sure it does way more than I have figured out thus far.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

I mostly use vipecloud to automate messages to go out to customers and my team. Most of it is set up for me by a 3rd party. That's what I love most -- is being able to send out messages when needed.

#### Cons

However, when I go in to use it myself and customize my own messages, it tends to be a bit complicated for me. I wish it were more user friendly, but Idk what I would suggest to make it that way.

#### Reasons for switching to VipeCloud

The 3rd party was using Vipecloud not Bombbomb. However, I feel like they would've chosen BB if it were the better platform.

---

### VIPE CLOUD COMBINES SO MUCH FUNCTIONALITY IT MAKES YOUR JOB EASIER

- Overall rating: 5/5
- Reviewer: Rene R.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The creators listen to the clients. They are adding new features and make the system easier. They aren't afraid to expand their initial concept and incorporate a better wider vision based on the users.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How it works with google mail. It takes a little time to get yourself moving in a new direction. Lots of help from the support staff is available. Which makes it a great tool for the seasoned or the beginner. We love the value as well.

#### Cons

Just the initial setup and learning curve.

#### Reasons for choosing VipeCloud

Cost and the cumbersomeness of infusionsoft back office. Plus I love startups.

#### Reasons for switching to VipeCloud

A lot of features with a less intensive learning curve.

---

### VipeCloud

- Overall rating: 5/5
- Reviewer: Steve W.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

CRM, drip campaign emails, video emails all were taken care of by VipeCloud.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Full featured with new thoughtful features continually being added. Good Value and Powerful

#### Cons

I came from having used a few competitors - so, i really can't say that I have any real cons for VipeCloud - I like it better than anything else I have used.

#### Reasons for choosing VipeCloud

CRM - easier, drip campaign emails available in VipeCloud and not others, integrated video email in VipeCloud but not SF or BC

#### Reasons for switching to VipeCloud

Salesforce seemed overpriced and limiting to me. I had used BigContacts as well.

---

### Things I like

- Overall rating: 5/5
- Reviewer: Lila D.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My assistant does everything for me so I don’t use all the capabilities.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like the ease of getting info out in mass. I like all the capabilities this program offers. I especially like being able to interact with people individually. I appreciate the price.

#### Cons

So many capabilities that it’s a bit overwhelming.

#### Reasons for choosing VipeCloud

More interactive

#### Reasons for switching to VipeCloud

Vipecloud is more connected to my own company

---

### My thoughts

- Overall rating: 5/5
- Reviewer: Atiya A.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I think it is great. I believe it will be even better for me once I understand how to use it.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

I like that this allows for links to send the emails through text as well. Very easy to create different things that I ever knew was capable. This really helped me this week with reaching my customers for the holiday information.

#### Cons

It’s not as easy to understand. You definitely have to play around with it a lot to figure it out. And it’s not that easy to edit the text boxes because the edit arrows come over the wording.

#### Reasons for switching to VipeCloud

It was not the platform my new assistant uses. And I didn’t understand how to work it at all. And it was expensive.

#### Vendor response

Thank you Atiya! We're working with our HTML Builder partner to improve the builder user experience (fix the arrows over the wording).

Replied November 2021

---

### So happy with VipeCloud!

- Overall rating: 5/5
- Reviewer: Tiffany S.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: February 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It improves communication & is easier to use

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I think the most important thing that I like about VipeCloud is the ease of use. It is very user friendly and simple to learn how to use it. I use it mostly for email communication & social media strategy, and automation of both. I also use it to store content, and this is invaluable to be able to share short links. I've been very pleased with it so far.

#### Cons

I appreciate the tutorial videos on YouTube when I don't know how to use a feature. I haven't found much that I don't like yet.

#### Reasons for switching to VipeCloud

I switched to a different company who manages my account & they use VipeCloud.

#### Vendor response

Thank you Tiffany!

Replied February 2021

---

### Effectiveness with VipeCloud

- Overall rating: 5/5
- Reviewer: Susan B.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

VipeCloud is an invaluable resource for our business!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User friendly, able to share and collaborate with others, great designs

#### Cons

Would like an app that has more features

#### Reasons for switching to VipeCloud

Chose a different service provider. Ease of use!!

---

### Exceptional Product with Exceptional Customer Service

- Overall rating: 5/5
- Reviewer: Shawn M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

They have helped me with my social media and email marketing systems.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I LOVE that I can connect with someone if I have questions quickly. [sensitive content hidden] make you feel comfortable in asking anything and they are patient. They are quick to resolve any IT situation and make it easy to operate within VipeCloud

#### Cons

Absolutely NO cons! They are quick to respond and so nice to work with.

#### Reasons for choosing VipeCloud

Again, because of customer service and reliability. They met my needs without it taking months to code what I was needing.

#### Reasons for switching to VipeCloud

I was looking for something with better customer service and to listen to my needs. VC listens to their customers and improves their already great product.

---

### A tool which is almost my extra employee!

- Overall rating: 5/5
- Reviewer: Rebecca P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

VipeCloud enables me to easily plan automated emails with scheduled responses. I really love it!

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

VipeCloud comes with more functions than I know how to use! Every time I have a new potential action, I check VipeCloud first to see if it answers the functionality I need. I love using the email features and building sales funnels through VipeCloud. Its automation acts as my secret weapon and is accessible at all hours - the perfect employee!

#### Cons

VipeCloud is extremely feature rich and was designed to address multiple functions. It took me a lot of time to learn because it is not as intuitive as other programs. However, now that I have been using it for a while, it has become easier to learn new features because they function consistently the same as features I have already learned.

#### Vendor response

Thank you for your review! We're constantly working to improve how intuitive the application is. Glad that you have now figured it out and are rocking and rolling! Please don't hesitate to reach out with any questions. -Adam

Replied October 2023

---

### Its the best out there for creating beautiful professional emails

- Overall rating: 5/5
- Reviewer: Tasha B.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Its been fabulous. I honestly cannot think of anything bad to say about it thus far.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Overall ease of use. Lots of options, images, backgrounds, everything you need to create professional emails for your business. There customer support is top notch as well! I also love that is a drag and drop format, so its easy to learn!

#### Cons

It took a hot second to learn the format and how to share things with others . However once I watched a couple of videos it was easy to learn.

#### Reasons for switching to VipeCloud

Cost and customer support issues.

#### Vendor response

Thank you Tasha!

Replied February 2021

---

### Game Changer

- Overall rating: 5/5
- Reviewer: Jennifer L.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

The ability to set up workflows (series) and automate a lot of my sales process has been the most beneficial. Having an organized process in place is what has helped make our company successful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

VipeCloud gave me everything I needed to manage my clients efficiently for a fraction of the cost compared to the big name CRMs.

#### Cons

I am about seven months in, from when I first started using VipeCloud. I'm happy to report that anytime we came across an issue that any feature didn't work for our system - the VC team worked with us to either improve or add a feature, or help us with a work-around.

#### Reasons for switching to VipeCloud

VipeCloud offered more options (reporting/tracking/mass email/automation/client management) for a fraction of the cost. Extremely impressed with this product and have highly recommended to colleagues.

---

### Love

- Overall rating: 5/5
- Reviewer: Amber T.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great! Love the features, works well and makes my job way easier!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Mostly Easy to use, versatile, lots of options makes communication so easy!

#### Cons

hard to reach customer service sometimes

#### Reasons for choosing VipeCloud

Recommended by my assistant

#### Vendor response

Hi Amber! Our customer service should be very easy to get ahold of! Just email support@vipecloud.com with any questions you might have. -Adam

Replied October 2023

---

### VipeCloud is essential

- Overall rating: 5/5
- Reviewer: Katie V.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

I love this software because it streamlines my time and ability to work more effectively. It’s simple to learn and use.

#### Cons

There really isn’t anything I can think of that I do not like. I don’t know all the ins and outs yet but what i utilize has been great.

#### Reasons for switching to VipeCloud

Price and features were better with VipeCloud, as well as customer service.

---

### VipeCloud Email Service

- Overall rating: 5/5
- Reviewer: Kathi S.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been very pleased with the product and the customer service

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that my email can be sent to very large groups and that it is a very professsional looking email and page set up

#### Cons

It takes a little more time to write and email and insert links and pictures than just using a standard email program.

#### Reasons for switching to VipeCloud

Bomb Bomb was part of a communication system offered by a different company and that company's customer service was terrible.

---

### Excellent features for a fantastic price.

- Overall rating: 5/5
- Reviewer: Julie M.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Customer service, reaching customers old new prospective. Complete control with what I want to post, sales, links etc

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Everything easy to use and a friend who also works with me on fantastic postings.

#### Cons

I'm content I'm in control totally about all postings I want !!!

#### Reasons for choosing VipeCloud

Recommend by trusted friend.

#### Reasons for switching to VipeCloud

I'm in control.

#### Vendor response

Thank you!

Replied October 2023

---

### My Honest Opinion

- Overall rating: 5/5
- Reviewer: Alyssa L.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great! Very versatile . I like can add a personal touch to my messages

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The automated system makes it easy ! Once you get set up it does the work for you .

#### Cons

The initial setup of campaigns . It can can be somewhat confusing but once You get hang of it, it get easier .

---

### VipeCloud is Great for Boosting Small Business Marketing!

- Overall rating: 5/5
- Reviewer: Sandra S.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very helpful, lots of features that we haven't even begin to use but plan to utilize in the future, helpful company, makes communication with customers more personalized and streamlined.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the capabilities to customize so much about emails and schedule emails and social media posts so I can plan so much easier.

#### Cons

There are a few features that can be difficult to learn or figure out without help, but we have been able to get help in using the software.

#### Vendor response

Thank you! Let us know if we can help you learn any other parts of the product!

Replied November 2021

---

### This has freed me up to invest time in the tasks most important for growth.

- Overall rating: 5/5
- Reviewer: Shelley O.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Integration was so simple. I love to "set it and forget it" when it comes to mass communication.

#### Cons

Nothing I have found to be missing at all.

#### Reasons for choosing VipeCloud

I liked learning on Zoom from a live person.

#### Reasons for switching to VipeCloud

I listened to a training with [sensitive content hidden].

#### Vendor response

Thank you!

Replied October 2023

---

### Love Vipecloud Group

- Overall rating: 5/5
- Reviewer: Irene R.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I love working with this system, it is user friendly for someone not very techy! the support system is awesome, they respond very quickly and are so quick to help!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Integration was very easy! the help I got was great

#### Cons

not that I can think of so far all I work with has been great

#### Reasons for switching to VipeCloud

I love the ease of this system and working with Creatively Pink makes my job so easy and fun! Creatively Pin and Vipecloud are a great match!

---

### Vipe Cloud Review

- Overall rating: 4/5
- Reviewer: Tonya T.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I would recommend VipeCloud to any business owner who needs to schedule emails and contact their team or customers on a regularly basis.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the ease of using templates and scheduling emails to go out to my team and customers! It is a very use friendly software that makes my business marketing simpler and easy!

#### Cons

I have not found anything so far that I am unhappy with about VipeCloud!

---

### Amazing communication tool

- Overall rating: 5/5
- Reviewer: Brenda A.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very positive. Very effective. I highly recommend it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The systems that allow me to communicate with personal touch. That my customers and team members can hear my voice as well as see my words and pictures when I communicate. It also maximizes the effectiveness of my time management.

#### Cons

Learning a new system and finding resources easily. Also I need to know when and who I send emails to and I’m struggling to find that info.

#### Reasons for choosing VipeCloud

My assistant uses only this service. She likes that you work with her and are quick to address issues.

#### Reasons for switching to VipeCloud

My new assistant uses this service.

#### Vendor response

Hi Brenda! Thank you for the review! In the Emails tab you can check out the Sent or the Mass section for info on when and who your emails were sent to. Please don't hesitate to email support@vipecloud.com if you need additional help! -Adam

Replied July 2019

---

### Best program on the market

- Overall rating: 5/5
- Reviewer: Allyson J.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I am over the moon impressed with the ease of this product. I love the analysis report given after each mass email. Impressive.

#### Cons

I have no cons related to this product.

#### Reasons for switching to VipeCloud

Vipe cloud much easier to use and cost

## More reviews

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VipeCloud Reviews, Pros and Cons - 2026 Software Advice