All VipeCloud Reviews

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Kelly

51 - 200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2022

Amazing customer support and tools that has increased my business 400%

Christy

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Vipecloud is the BEST Choice!

I am able to mass post for my clients each day in just a few minutes. I'm able to record videos and schedule posts/emails and I never have to worry about glitches or issues.

PROS

Vipecloud is not only user friendly, it's convenient and saves me time and energy everyday. [SENSITIVE CONTENT HIDDEN] and the staff are professional, friendly, knowledgeable and are able to always help quickly with any kinds of questions at any moment!

CONS

I don't think there is anything I could say that I don't like about Vipecloud.

Reasons for switching to VipeCloud

I feel like [SENSITIVE CONTENT HIDDEN] and the staff at Vipecloud swayed my decision...they are always understandable and ready to help at anytime, quickly!

Bridget

Cosmetics, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed February 2021

Customize my emails with some issues but great customer service

I love being able to customize my message to send to a large group of people. The colorful content gives me more attention and a better response from my customers and team.

PROS

I create emails to my team and customers each week using Vipecloud. Because of the customization I can add beautiful images and videos which help my emails stand out. It took me some time to learn how to add all of the features into the email and I am still learning but if you are familiar with this type of thing you will probably be comfortable with it.

CONS

I have some issues adding text blocks and pictures where I want them. I also think the dashboard could be more user friendly. I wish we could navigate the site more easily with more colorful links. I have to work hard to remember where I put things each time I go in to edit my previous emails. I have had things not load up properly when I am in safari but in google chrome it works. Strange but that's what customer service told me to do.

Reason for choosing VipeCloud

I had to choose Vipe Cloud but the reason why I made the switch b/c of lower cost and more personalized service with creatively pink.

Reasons for switching to VipeCloud

I switched from a different virtual assistant and went with Creatively Pink. She uses vipecloud so I had to switch that. I actually thought bomb bomb was a bit easier for me to create emails.

dan

Financial Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2021

good

pretty good. customer support [SENSITIVE CONTENT] is excellent

PROS

email tracking after campaigns are sent. i am not using CRM

CONS

nothing so far, just started using software

Margrette

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Customer support like no other

I wish I had reached out to customer support sooner. [sensitive content hidden] got right back to me about a question I thought was pretty involved regarding duplicate contacts. He sent me super easy to follow steps to update my contact lists. I can't tell you how much I appreciate the quick answer, even on a Sunday! Put me at ease and got my email campaign back on track!

PROS

I find it easy to update email templates and keep track of my email communication with my clients.

CONS

Wish the email that was used could be our regular gmail email.

Tiffany

Cosmetics, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

So happy with VipeCloud!

It improves communication & is easier to use

PROS

I think the most important thing that I like about VipeCloud is the ease of use. It is very user friendly and simple to learn how to use it. I use it mostly for email communication & social media strategy, and automation of both. I also use it to store content, and this is invaluable to be able to share short links. I've been very pleased with it so far.

CONS

I appreciate the tutorial videos on YouTube when I don't know how to use a feature. I haven't found much that I don't like yet.

Reasons for switching to VipeCloud

I switched to a different company who manages my account & they use VipeCloud.

Vendor Response

Thank you Tiffany!

Replied February 2021

Leigh Ann

Consumer Goods, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2020

Best decision I have made.

PROS

Vipe Cloud is so easy to use and simplifies my communication processes. My communications always look professional, are created in record time, and have a high delivery and open rate. Vipe Cloud has changed my business and the way that I communicate with customers and my team. I have seen it directly impact my bottom line almost instantly. I couldn't be happier.

CONS

The only suggestions that I have is to make it easier to create your own backgrounds on templates. Other than that, I am completely happy.

Reasons for switching to VipeCloud

Bomb bomb was not user friendly. The templates were not professional.

Vendor Response

Thank you for the review and feedback Leigh Ann!

Replied January 2020

Susan

Cosmetics, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Effectiveness with VipeCloud

VipeCloud is an invaluable resource for our business!

PROS

User friendly, able to share and collaborate with others, great designs

CONS

Would like an app that has more features

Reasons for switching to VipeCloud

Chose a different service provider. Ease of use!!

Rachel

Cosmetics, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Email Marketing Solutions Made Easy

I use VipeCloud alongside my virtual assistant for my direct sales business, and the integration of what she creates for me, and what I create - and the ability to share email templates between us two is brilliantly easy!

PROS

The user-ability of the platform is so easy to navigate. I have a background in Marketing, and jumping into this platform was really easy, as it provides comparable features as others on the market, but for a non-marketer it's very easy to find your way around. My favorite feature of the software is the simple drag and drop email templates and creation.

CONS

As of now, I don't have any complaints about the software.

Reasons for switching to VipeCloud

I changed virtual assistants, and she uses Vibe Cloud. I love it SOOO MUCH MORE.

Barb

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Still learning but love the ease of editing and ability to stores and access data

PROS

Ease and flexibility and always looking to grow

CONS

Nothing yet as I'm just learning and my assistant does most of the work. However the video option could be more streamlined.

Reasons for switching to VipeCloud

Cost and switch of assistance managing this portion of my business

Lizz

Cosmetics, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Face it! You make my Life beautiful

Has increased the number of people within my preferred market

PROS

This software allows me to market to different clients and groups.

CONS

Working on shortening that learn curve.

Reason for choosing VipeCloud

Referred

Reasons for switching to VipeCloud

Not good results. My emails went into spam or bounced

Allyson

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Best program on the market

PROS

I am over the moon impressed with the ease of this product. I love the analysis report given after each mass email. Impressive.

CONS

I have no cons related to this product.

Reasons for switching to VipeCloud

Vipe cloud much easier to use and cost

Dallin

Staffing and Recruiting, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Best Support

Incredible. These folks go above and beyond to make sure you are getting what you need from this CRM, and they do it at an unbeatable price.

PROS

The absolute best part about the software is the fact that the whole team is so accessible, they can help you at any point in the process. The software is simple enough to use, but having the support the VipeCloud team provides makes it even easier.

CONS

There are a few bugs that come up every so often, but again, the support team resolves them so quickly!

Reason for choosing VipeCloud

Cost and effectiveness.

Reasons for switching to VipeCloud

Cost, Customer Support

PHILIP

Security and Investigations, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2019

First Class support

EXCELLENT

PROS

What separates a good company from a great company are the people and the product. This company has Both. Response time is instant, modifications additions to the features happen like magic, most importantly they LISTEN and ask questions until they fully understand the needs of their client before they create a solution or demonstrate how to use the existing VipeCloud features to accomplish the required tasks.

CONS

While it much improved over the previous version, the mobile app stills requires some tweaking.

Reason for choosing VipeCloud

I have not made a final decision yet

Johnna

Cosmetics, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Amazing Service

I have used other similar software in the past and this blows everything else away. The pricing is amazing, very user friendly and helps my day be much more productive & profitable!

PROS

I have used other similar software in the past and this blows everything else away. The pricing is amazing, very user friendly and helps my day be much more productive & profitable!

CONS

No cons that I have discovered yet, I am very happy.

Reasons for switching to VipeCloud

Cost & not as easy to use

Lisandra

Cosmetics, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT