# VisitLead Software Reviews, Demo & Pricing - 2026 > Review of VisitLead Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/visitlead-profile --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / VisitLead Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # VisitLead 2026: Benefits, Features & Pricing Wondering if VisitLead is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview VisitLead 4.8 [(4)](https://www.softwareadvice.com/crm/visitlead-profile/#reviews) Pricing Starting at €24.00 per month ### About VisitLead Visitlead is a cloud-based live chat solution that allows businesses to contact their website visitors. Key features include text chat, voice chat, video chat, screen share, routing and chat history. The solution also enables users to view the location of their visitors and interact with them on the mobile devices as well. Visitlead offers real-time monitoring of website visitors, co-browsing, interactive widgets and other features such as scroll heat maps that show on which sections of a webpage customers spend the most time. It allows companies to dynamically update the content on webpages, tailoring it to specific individuals based on their browsing activity and history. Other features of the solution include pre-chat surveys, chat ratings, transcripts, multilanguage spellchecker and analytics support. Users can also customize the chatbox as per their business requirements. Services are offered on a per-user, per-month subscription model. Wondering if VisitLead is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## VisitLead User Interface ## Popular VisitLead Alternatives Main Product VisitLead 4.8 [(4)](https://www.softwareadvice.com/crm/visitlead-profile/#reviews) Ratings Breakdown - 4.25Ease of use - 4.50Value for money - 5.0Customer support - 4.25Functionality Pricing Starting at €24.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4465)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.37Customer support - 4.30Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## VisitLead Pricing and Plans Starting price: €24.00 per month Free Trial Free Version Basic €24.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## VisitLead Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of VisitLead Contact Management Geotargeting Lead Management Offline Form Performance Management Proactive Chat Real-time Consumer-facing Chat Real-Time Monitoring Screen Sharing ## VisitLead User Reviews Overall Rating 4.8 Ratings Breakdown 5 75% 4 25% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.5 Customer support 5.0 Functionality 4.3 Have you used VisitLead and would like to share your experience with others? Michael S. Verified reviewer Computer Software 51-200 employees Used daily for more than 2 years Review source Reviewed October 2018 Awesome Chat Software 5 This is one of the top lead gen sources for my company. Would recc it to anyone. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Good Salesforce integration Just works - not many problems Good support Very fit for purpose Cons: Not much to complain about Occasional down time, but they always fix it quickly Read More VR Verified Reviewer Design 201-500 employees Used monthly for less than 6 months Review source Reviewed December 2018 Easy to Use and converts to sales 5 Using Visitlead is really intuitive. While we don't have too many questions through it, we have definitely been able to capture projects and business that we might not have otherwise. It's also a way to show off our customer service skills before someone even buys from us. Ratings Breakdown 4 Ease of use 4 Value for money 3 Functionality Pros: It's really helpful for connecting to clients and is an excellent blend of manual responses and automation. Our company has added a wide range of premade responses and you search by writing words or phrases and it highlights the best responses. You can also see exactly what someone types as they type it which is helpful to find your responses early. Cons: I wish there was a better way to see exactly where people are coming from. You can see the geography, but I wish there was a quicker way to see what exact company they are from. It's also hard to add premade responses if you are not an admin. Read More VR Verified Reviewer Computer Software 51-200 employees Used daily for less than 6 months Review source Reviewed November 2018 Easy to help prospects/customers 4 Overall, I love VisitLead. It's really intuitive and packed with a ton of features. It's an amazing blend of automated and manual so that your reps still sound human. Once it was set up, we also haven't really had any technical issues. You should analyze if a customer/prospect facing chat window makes sense for your company and if it does, I'd look at this one. Ratings Breakdown 4 Ease of use 4 Value for money 4 Functionality Pros: It's packed with functionality. The software is easy to use and to automate the first few messages. Searching for premade responses are also a breeze. The BEST part is that you can see the customer/prospect typing so you can prepare your responses while you type. It also gives you time to find the customer in your system. Integration is a breeze too since you can send the info directly to your email or your CRM. Cons: I wish there was a better way to divide leads. Our prospects and our offices are across the world. I wish there was a way to prioritize British team members for British customers when there's overlap with the US office. I'm sure there's a way to do it, though, so this might be more an issue with the way our team has set it up. Plus, it's really not that big of a deal since you can send chats directly to other team members which is great if you have to escalate to more knowledgeable team mates or if you have to leave the chat. Read More UT Uwe T. Computer Software 11-50 employees Used daily for less than 6 months Review source Reviewed September 2017 best feature set, seamless integration in our website with massive features. 5 more happy customers, instant ability to respond to new web site vistors. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: plug free (for customers) - screen sharing function, voice and video chat, 100% individuel triggers Cons: needs some time to get familiar with the workspace, no mobile app found - but responsive web interface exists. Read More Showing 1 - 4 of 4 Reviews ## Other Top Recommended Live Chat Software [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24124) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16383) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4465) Recently recommended **0** times Stuck Between Options? Our experts can help you compare VisitLead with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice