Visitlead Software


 

Visitlead is a cloud-based live chat solution that allows businesses to contact their website visitors. Key features include text chat, voice chat, video chat, screen share, routing and chat history. The solution also enables users to view the location of their visitors and interact with them on the mobile devices as well.

Visitlead offers real-time monitoring of website visitors, co-browsing, interactive widgets and other features such as scroll heat maps that show on which sections of a webpage customers spend the most time. It allows companies to dynamically update the content on webpages, tailoring it to specific individuals based on their browsing activity and history.

Other features of the solution include pre-chat surveys, chat ratings, transcripts, multilanguage spellchecker and analytics support. Users can also customize the chatbox as per their business requirements. Services are offered on a per-user, per-month subscription model.

 

Visitlead - Dashboard
 
  • Visitlead - Dashboard
    Dashboard
  • Visitlead - Workspace
    Workspace
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

1 Review of Visitlead

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Uwe from Acoonia GmbH
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

best feature set, seamless integration in our website with massive features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

more happy customers, instant ability to respond to new web site vistors.

Pros

plug free (for customers) - screen sharing function, voice and video chat, 100% individuel triggers

Cons

needs some time to get familiar with the workspace, no mobile app found - but responsive web interface exists.

Review Source: Capterra