About Vozy

Vozy is a conversational marketing platform that helps businesses utilize artificial intelligence (AI) technology to communicate and resolve customers' queries. It provides an AI chatbot, Lili, which helps professionals automatically detect clients' issues using natural language processing functionality (NLP) and provide suitable responses accordingly.

Vozy allows organizations to automate transactions and streamline various sales processes including registrations and lead qualification. The chatbot retrieves data from previous customer interactions to provide personalized responses, improving clients' experience with the brand. Banks and financial institutions can also use Lili to conduct surveys, process payments, receive billing reminders an...


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2 Reviews of Vozy

Overall rating

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December 2018

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jairo from Torre de cali Plaza Hotel

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospitality

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

Vozy

pbx in the cloud, more efficient, more comfortable.

Pros

no traditional telephone plants, with vozy you only need a computer with internet access, a complete system in the cloud, which allows having a virtual pbx, having several simultaneous calls, waiting message, call screening, all the services and features of a robust high-cost telephone plant, with vozy, you only need access to the internet.

Cons

You must have a stable internet connection and preferably UTP connection, because if it is Wi-Fi or lower speeds, incoming and outgoing calls are not clear and intermittent.

February 2018

Numa from Instituto Canario de Turismo

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

till today it has been a great service and excellent support

been in contact with customers, family and friends

Pros

It is reliable, easy to use, and valuable from the money point of view. Any time when questions or support has been required they had provided it in a very short notice and good manners.