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> Reviews of Vtiger CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Vtiger CRM is a good fit for you!

Source: https://www.softwareadvice.com/crm/vtiger-profile/reviews

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Vtiger CRM Reviews

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[Overview](https://www.softwareadvice.com/crm/vtiger-profile/)

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# Vtiger CRM Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(158)

4

(139)

3

(33)

2

(5)

1

(2)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.2

Value for money

4.5

Functionality

4.2

* * *

### Pros

"It is a solid CRM that helps improve organisation, customer tracking, and team efficiency. Once it is set up properly, it becomes a helpful tool for managing customer relationships and daily business tasks."

"I like that it brings CRM and helpdesk features together, which makes it easier to keep track of customers and follow-ups."

"It’s a powerful all-in-one solution that helps streamline sales, marketing, and customer support processes"

### Cons

"Gui looks somewhat outdated and is not intuitive."

"I couldn't find a way to format reports and exporting data was a slow and difficult process. As I mentioned in the review title, Vtiger CRM is not user friendly."

"Customer support service of Vtiger CRM is not upto the mark there have been time where our issues was not resolved in a systematic manner as it took time way more as we expected."

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Vtiger CRM Reviews, Pros and Cons - 2026 Software Advice