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Vtiger CRM vs Webex Suite

Vtiger CRM vs Webex Suite

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Overall Rating
4.3 (340)
4.4 (7425)
Ease-of-Use
4.1 / 5
4.3 / 5
Value for Money
4.5 / 5
4.2 / 5
Customer Support
4.2 / 5
4.2 / 5
Functionality
4.2 / 5
4.3 / 5
Last Review Written
November 28, 2024
February 12, 2025
Pros/Cons
  • Pros

  • Fantastic user interface, Great functionality and integrations with google calendar are the highlights of this product. We have been able to get great sales insights after embracing Vtiger CRM.
  • Sandeep has done a fantastic job and gone to great distance to ensure effective implementation and after sales support for HackerEarth.
  • The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports.
  • Cons

  • The cloud version of the software suffers for this reason, as well as the inability to edit some records due to a lack of access to the backend.
  • No custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown.
  • We have a little overview from our clients, because, a lot of clients are 2 or 3 times in the CRM in cause of a mistake with update.
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  • Pros

  • There is a fantastic free version of Webex, making it quite affordable. I also like that all you have to do to use it is click the link in an invitation—you don't even have to download anything.
  • It was a great experience using Webex app. It is very useful for employees to communicate effectively especially those on a remote set up.
  • This is a very good software for meetings and it is secure and fast comparing to Zoom and Teams. Their customer support are really great too.
  • Cons

  • This tool, designed for businesses, was not ideal to use from the perspective of a student. It has an odd interface and was constantly running in the background on my phone which was very annoying.
  • The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.
  • It is not working properly on mobile phones. Sometimes, I have problems with my computer (not with software) and I try to use Webex on my mobile phone.
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Pricing Range
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$
$
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos