Supported Operating System(s):Web browser (OS agnostic)
WelcomeHome is a customer relationship management (CRM) solution that helps senior living communities streamline operations related to multi-channel communications, sales tracking, referral management and more from within a centralized platform. It allows supervisors to schedule daily activities and assign tasks to specific sales professionals.
WelcomeHome enables employees to maintain a prospect database with details such as name, lead source, care needs, required care and more. It lets staff members track patient occupancy based on custom categories, such as on hospice, in hospital, out with family and at risk. Additionally, team leaders can monitor occupancy rates, new inquiries, prospects, unscheduled visits, sales goals and monthly move-ins.
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