Whisbi is a cloud-based customer service and support solution designed for customers of multiple sizes. It offers real-time video communication, co-browsing and web chat features to customers. The solution allows users to embed a call-to-action button on the company's website. Clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.

Whisbi offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via knowledge base.

Video communication
Video communication
Video communication
Live chat
Live chat
Social media share
Social media share
Call-to-action button
Call-to-action button
Reporting
Reporting

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8



1 Reviews of Whisbi

Overall rating

5.0 / 5 stars

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October 2013

Great tool to increase online conversion. If you want or need more sales, that's the tool.

Video increase user engagement

Pros

Mutidevice and no plugins or software needed.

Cons

You will need a webcam :)


Displaying 1 - 1 of 1 reviews