Clari Copilot

RATING:

4.7

(311)

About Clari Copilot

Clari Copilot turns your revenue team into serial closers by helping them win every revenue-critical moment. With Clari Copilot’s conversation intelligence platform, reps and managers have everything they need to compete fiercely, spot revenue leak, and close deals faster. Here’s how: - With Clari Copilot’s real-time battlecards and monologue alerts, your reps can navigate objections with ease and learn from winning behavior. And your managers can easily track rep performance without 100s of hours of call shadowing. - Clari Copilot proactively gives you deal-changing insights like potential blockers, competitor mentions, and next steps, so you can act when it actually matters. You don’t need to listen to endless call recordings and keep track of multiple dashboards ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Clari Copilot Pricing

Wingman offers a 7-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below: Growth - $60 per month per user billed annually Accelerator - $90 per month per user billed annually Enterprise - $110 per month per user billed annually

Starting price: 

$60.00 per month

Free trial: 

Available

Free version: 

Not Available

Call Library — Organized, searchable and shareable recordings

Clari Copilot Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Clari Copilot

1 - 5 of 311 Reviews

Anonymous

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2023

A great digital assistant

User Profile

Tori

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2021

So far so good - with Wingman I get to co-pilot and coach up my team at 2x speed

Wingman allows me to train brand new employees about brand messaging with previously recorded calls. Post-training, I can co-pilot and coach training graduates in Wingman at 2x speed, instead of either needing to be on the call or relying on written communications only. Total gamechanger!

PROS

We have recently migrated from a more expensive competitor. So far (one month in), we have not seen a drop in features or useability. We like being able to take note of coaching opportunities and customer expansion opportunities on each call, observe key action items, and see aggregate call analytics. We're a team of CSMs who are in early-stage SaaS growth, where replicating ourselves in new team members is critical. I lean heavily into technology for efficiency gains, and my second criteria for tech is whether the team is responsive when we encounter the inevitable bug or a feature is needed. The team's response is yet to be determined since we've run into no issues so far.

CONS

It has checked all boxes for us so far, and no issues with useability. These were my primary concerns in cutting over, and one month in we still have no gripes.

Naveed

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Excellent for sales teams

We use wingman on sales calls and its added so much value to our process. Being able to quickly and easily search and review the "game tapes" has been instrumental to our ability to improve our processes. Also, they have pre-built features that analyze calls and highlight important ones based on a variety of criteria e.g. number of questions asked by prospect.

PROS

The core features right out of the box are incredible and surpassed expectations. Seem to find a new way to delight me every single time I go into my dashboard. Easy to set-up and comes with great integrations right on day 1. No hidden fees. You get what they promise. Love the ability to quickly switch between transcript and video.

CONS

The voice recognition AI took a little longer to learn my accent

Reason for choosing Clari Copilot

The team at Wingman is just too good. Very personalized service. They go above and beyond to support us. Plus the software is great. No brainer.

Eamonn

Internet, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2023

Wingman review

Overall, it is a good platform for recording calls

PROS

makes recording sales calls easycall analytics are useful - especially talk ratio

CONS

unreliable transcription - written transcripts are not accurate and unreliable to send/ use in formal contexts

Lamija

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Cheap and Amazing!

Sushma was very helpful and quick to respond to any of the questions. Their support team is also amazing and very quick!

PROS

The product is very user-friendly. The onboarding was very fast since they have quick, straight to the point videos that help you to learn how to use the system. Reviewing the calls; categorizing the parts of the calls to help the sales onboarding and overall the improvement of the sales team when it comes to objections is my favorite part of the system. I truly believe it can be used not only for sales teams, but for each client-facing department.

CONS

Transcript can be improved a little bit.

Reason for choosing Clari Copilot

Because it's much cheaper, but has at the same time the most important features such as keywords (topics); game tampes; filters etc.