It's a very informative software to understand the flow in a call, much more than just a recording software and can be a great use for anyone whos looking to understand their performance over calls and conversation with a client.

The software is very intelligent and needs minimal human efforts. Joins the calls automatically and hassle-free recordings without being worried about missing any recordings for future references. The other best part is that the recordings can be heard from the audio or viewed as a chat which makes it easier for any future references.

The only thing so far is that if you schedule a call for a certain time but start prior to 15-20 mins - wingman sometimes doesn't record it.

I love the reliability of the transcription service and the ability correctly identify the speaker on calls with many attendees.

I occasionally find the webpage hard to navigate and a bit overwhelming, but generally very happy with the feature set.

I rely on Wingman primarily for call recordings (to check myself/my memory as well as share training calls etc. with customers) - it does both of those things perfectly fine.

It's a little clunky in some ways/takes some getting used to. Was harder to set up and I think it's a little tacky everything is on "trywingman.com" but it does what it's supposed to.

This is a critical tool as part of our sales tech stack. We love the integration with Salesforce and Clari and ability to keep track of both calls and demos. I personally spend at least 2 hours a day using Wingman to review calls, look at deal energy and score my teams calls to provide them instant feedback.

We use this every day. We keep track of call performance and share links to recordings with our prospects. We also can use the deals central to track deal energy and score calls for sales coaching

Subtle improvements to deal management, more specifically visibility into email communications. It would be great to listen into live calls as well.