About Wingman

Wingman is a conversation intelligence tool that helps sales teams with pipeline visibility, actionable insights, & real-time coaching. Wingman gives sales reps the right information at the right time, while they are on a call. It enables staff members to automatically join sales calls and receive cue-cards based on the conversation, helping sales reps with customer objections, questions, and behavior suggestions. It also allows sales reps to bookmark key moments during calls, facilitating note taking and call summarization processes. Wingman facilitates integration with various CRM and video conferencing platforms such as HubSpot, Salesforce, Pipedrive, Zoom, Google Meet, Microsoft Teams and more. Pricing is available on an annual subscription and support is ...

Wingman Pricing

Wingman offers a 60-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below: Pro - $500 billed annually per representative Business - $750 billed annually per representative Enterprise - Please contact String systems directly for pricing information.

Starting price: 

$500.00 per year

Free trial: 

Available

Free version: 

Not Available

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Wingman User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 124 reviews

User Profile

Abhilash (Archie)

Chargebee

Verified reviewer

Company size: 201-500 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2019

True to the name, a sales rep/manager's sidekick

True to its name, Wingman has empowered the sales team at Chargebee to adapt, coach and share tribal knowledge easily. We have active sessions where teams discuss calls and offer their thoughts and ideas on specific use cases and scenarios, objections that come up on the call.

Pros

The easy implementation and setup is just magic. The powerful integrations with Zoom and Outreach have made adapting, coaching, and knowledge sharing within the sales team seamless

Cons

Although no complaints, Wingman could do a better job in automating note taking and integrating these notes into specific sections of the call as well as logging them into the sales CRM

Reasons for choosing Wingman

Wingman not only had a great sales team that made evaluation easy but also invested in our sales process and areas of opportunities right from the get-go (in just a couple of days from when we had the first few SDRs sign up for the trial to share feedback!) They brought in ideas on how we could optimize the use and helped in its adoption within the team.

Jon

HelpFlow

Verified reviewer

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2020

Insanely great sales coaching tool - I can "attend" every meeting without attending.

GREAT! I love it, it's a game changer for coaching.

Pros

Love being able to watch meetings on fast speed, comment for coaching, and move on. It's so much better than other ways we were coaching before, with manual zoom recordings.

Cons

The ONLY feature missing is the ability to view meetings live as they happen, via Wingman. Gong has that, but there is a 45 second delay which makes it effectively useless.

Reasons for switching to Wingman

Gong is way too expensive and enterprise (annual only) for basically the same core features we wanted. Plus, Wingman has a better interface.

Leonard

Orthosnap Corp

Verified reviewer

Company size: 11-50 employees

Industry: Medical Devices

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed August 2021

Great platform, very functional.

The Deal Center interface is helpful (especially the warnings) in bringing my attention to deals at risk and the topics are helpful as we try to build out education modules for our customers.

Pros

I use it with my team for weekly calls and deal reviews. I was surprised at the usefulness of the new Deal Center when integrated with Hubspot. I'm a visual personal and seeing our frequency of interactions with our customers in real-time brought great insight.

Cons

We work with a lot of folk who have heavy accents and the transcription has a tough time with those people. Even as a native-English speaker, certain industry-specific words don't get transcribed and I'd like to be able to have the platform "learn" those words to help with accuracy.

Reasons for choosing Wingman

Affordability and it had everything we needed.

Brenan

ezyCollect

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Review Source: Capterra

Ease-of-use

3

Customer support

4

Functionality

3

Reviewed November 2019

Potential to be an asset to the sales team

Pros

The product features and the way it is designed to assist Sales teams gives the platform potential. The ability to have play cards delivered not just based on verbatim phrases but contextual phrases will be amazing. The AI analysis of the conversation also will be amazing.

Cons

The platform is still in its early days and the AI algorithms for speech recognition and contextual understanding is still rudimentary. The platform has improved its stability in the time we have trialled the product, however it is still prone to dropouts.

Anonymous

Verified reviewer

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2021

Awesome Gong/Chorus alternative with amazing value

Pros

I love the Deal Central and Call Recording UI/UX a lot. Very helpful and the "Highlights" function is super helpful for call notes/follow up.

Cons

I wish there was an option to include the call transcript with external sharing.

Reasons for choosing Wingman

Functionality was equal or superior to competition for a fraction of the price

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