Overall I love the way Wingmate allows me to excel at my job. I am able to connect with my Frontline co-workers and have them feed me new and exciting leads, in order for me to be successful in my role. Feedback is quick and easy to review, as I get email notifications any time the app is updated.

I like the user friendliness of the software. Even if your not the most computer literate person, the software is easy to learn and use. I also like how it's easy to navigate through the different pages with just a simple click of button and how easy it is to stay connected to other users within the app.

The one flaw I would say the software has, is the lack of confirmation when changing the status of a lead. For example if I wanted to change the status to a lead back to its original status, I don't have access to do so myself. Other than that, I really enjoy the software and all its functionalities!

My overall experience with Wingmate is very positive. I have pocketed a good amount of income that I would have otherwise not received and helped my company sell more equipment. With my earnings, I like to treat my family, so the incentive is there for me to continue to put in more leads.

What I love about Wingmate is that it takes a very dubious task and turns it into additional income for people at the ground level of any company. What would usually take 5-10 minutes out of your day to add a single lead, can now take seconds. You can then track those leads through an online dashboard. The design of the dashboard is very well organized and easy to read. Because of the ease of use, Wingmate extends to all companies no matter how small.

What I like least about this software is that my company is currently not using it to its advantage. With a lead tracking dashboard that is catalogued beautifully and an app that is widely available, everyone in the company has the ability and should be more focused on pumping the system full of leads and generating more sales.

Instant address recognition is pretty useful. Not too complicated to use.

Buggy. Constantly get the 422 error message.

I have to say Wingmate has changed the way I view our front line, not only is it a tool for us Salesmen but our drivers now have the ability to act as a Salesmen while delivering our promises. It gives them a tool to use in their everyday duties. Being from operations in my previous position with Purolator, it was really nice to see that our driver's voices are being heard and I have a direct roll into making that a dream come true.

The thing I like most about Wingmate is that Wingmate was able to give our driver's a voice that is being heard. Wingmate is that tool that has bridged that gap between or front line and our Sales team.

The only thing I liked the least about Wingmate is that fact that it scares some of our older drivers away, who in fact would actually be bringing in Gold. Other than that I have 0 complains. Great software and tool to get the job done!

A+!!!! [SENSITIVE CONTENT] and all his team members are truly amazing. They are willing to listen to improvement suggestions and often find a way to add those requests to your platform. I can't say enough out our PM [SENSITIVE CONTENT]! He is amazing and I don't want to talk him up too much for fear that someone may try to snag him up, but he is awesome! The behind the scene people [SENSITIVE CONTENT] are also very easy to get a hold of and extremely responsive and helpful.

Very easy and user friendly. Willing to make improvements on the fly that allow for more ease of use from the user. Front-line users can add leads in 2 to 3 steps with little typing required. The app allows you to pull information about an account instantly. Customize the program for our needs and take our input to make the program even better.

I wasn't available or I didn't start using it sooner!

I have had a pleasant experience since we launched this program. I have spoken to all members on the Wingmate team and received excellent customer service from all.

Easy to use on a mobile device and desktop. Greatly improves communication amongst departments and teammates. Prompt and efficient support from the Wingmate team. Removes the need for paper documentation of a prospect or lead.

Quite some time ago, I would have said I least like the inability to search existing leads. Prompt attention was given to this issue. A solution was implemented fast. At this time, I do not have a "con" related to this program.

Everyone we have worked with has been pleasant to talk to, quick to respond to any issue and very helpful.

The product is very user friendly and is very quick. Time is always pressing on the route and this tool assists them in giving sales great leads quickly while making some extra flash cash for themselves.

The reporting tools are something that needs work. When picking a date range, the leads shown per person seem to be what is being worked in real time instead of what was submitted. The total sales made can not be broken down by a date range, just a total.

Field repair and quote turn around. Tracking of repairs needed.

Incentive for the field to pass on repair information and allows the office to quickly turn around quotes.

Does not integrate with Jonas ERP software. It can be redundant to our Pipedrive CRM so it's not always used to the end of a process. I would like to be able to use it as our sole CRM software but it isn't at the level of Pipedrive or Salesforce

Contacts entered are only as good as the information collected by the csr. They should have better training.

Ease of entering information Ease of moving between leads

Simple graphics Limited options with regards to entry fields

Very user friendly. Anyone can use it. It's quick and sufficient.

Photos can take a little long to upload.

The ease of use is amazing. The layout is so straight forward and can do quick on the fly

The process of waiting and the timeframe from start to finish of a lead

Overall it's had a positive impact on my day-to-day

It's nice that our delivery drivers can snap pictures of leads for us who then get qualified.

My sales territory is primarily Montreal (I also cover Toronto) but apparently our Wingmate rep does not speak French so I end up having to qualify my own leads. My "issue" (minor) with this isn't that I have to qualify the leads myself as much as it is that since May, it's more that if you plan on doing business in Montreal/Quebec, you need to have employees who are able to service this area.

Good overall

Ease in download and usage. The picture option made it easier when driving to and from work to capture roll off containers and other services we provide in the area without having to pull over.

Follow ups as by email as I am not in Sales. I am in Accounting.

Pleased with the program, customer service is great.

It has easily earned an increase in leads generated overall for my territory, leads I may not have found.

Many repeat leads that I already have history with. Nothing can be done about that though. Always good to get someone else's info anyway, I may have missed something.

Fantastic service that has helped massively in our prospecting endeavors

Very intuitive and easy to use, lead generation has been top notch using this software. Customer

would like to see a dashboard where you can see each individual account

So far it has been good in a short amount of time. Useful in setting reminders for opportunities that don't have immediate start dates, etc.

Easy to log opportunities and leads, and move them through sales cycle

Doesn't seem to be overly robust, but I'm still learning the software, so that opinion may change

good web meeting to demo product..and flexible

taking pictures of signs business cards saves time

keep it simple fields company name contact person phone email mobile job title notes

user friendly, easier to use, for example, I can categorize my client easily, it makes it easier to follow up with my clients.

there isn't anything I like least about.

Ease of use, how the address comes right up when a picture is taken

Sometimes it does register and freezes when it is submitted

its easy to use and it loads up quickly. It loads all my customers prospecting info

nothing yet as I just started but if I need help I will reach out

It is is very easy to use. simple but that's what I like

The leads come in as #s instead of the name. Makes it hard to know which it actually is

Once I got the idea to use it it’s okay need more options and the location service for address is fairly accurate

It was vary basic to use could be better

Need to take more than 1 pictures and hard to add info. Cannot see what you added

Haven’t used the program for long. Really like the interface of the app but didn’t appreciate the late night phone call.

Software is easy to use. Very nice interface.

Customer support phoning very late in the evening.

Very easy to use. I send in my lead and I get a response back in a very short amout of time

I have not found any cons myself. I had trouble at first trying to figure it out because I didn't think it could be that easy to use

Good tool to communicate with rest of team

Accessible quick Good info Easy to share

When we download on the computer Better accessibility to the tools or option