--- title: "Wise Agent Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Wise Agent. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Wise Agent is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/wise-agent-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Real Estate CRM Software](https://www.softwareadvice.com/crm/real-estate-crm-comparison/) / [Wise Agent](https://www.softwareadvice.com/crm/wise-agent-profile/) / Wise Agent Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/wise-agent-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/wise-agent-profile/alternatives/) # Wise Agent User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 531 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 288 reviews (54%) - 4 stars: 189 reviews (36%) - 3 stars: 48 reviews (9%) - 2 stars: 3 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - It has a ton of integrations option which can be useful and the best part... - Integrations, especially with Zip Forms, which is very handy. - I also like the fact that the company has not been bought out by a large conglomeration. ### Most mentioned cons - that's not good for customer retention. - Most platforms allow for us as the agent to opt our contacts in and here is the reason I think that Wise Agent falls short. - Wise Agent was recommended through my coaching program and the experience was not the best. ## Wise Agent customer reviews Showing reviews 1-25 of 531 (page 1). ### Database and transaction mgmt - Overall rating: 5/5 - Reviewer: Cindy G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Any person on my team can have access to any transaction via any device at anytime. Track all database contact, calls, emails and texts.i know exactly what I need to do everyday through the calendar and follow up system Love it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Needed a system that could track all transactions and our individual database for everyone on my team for the least amount of money #### Cons Not clear notification when updates are made. Would waste time trying to figure changes to the system --- ### Wise Agent Review - Overall rating: 4/5 - Reviewer: JIm B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The price is great for all you get. It is slow at times and they make upgardes and changes for no reason which you have to figure out how to navigate. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The cost and the open source with other software. The transaction management system was very nice. #### Cons They upgrade and change the software and its function with out warning. The system has slowed down with every upgrade it has made. Finding documents has become a bit more of a task because they changed the layout and function which has slowed our staff down. #### Reasons for choosing Wise Agent At first cost and the interagration. We are considering going to another product if the system keeps slowing down. --- ### The Wise Agent for real estate - Overall rating: 4/5 - Reviewer: Jessica H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall it does the job and my teammate and I will continue to use for our only CRM program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is a great CRM system if you are trying to manage on an entry level. You can keep track of leads and set up automated drips that include email, text, and phone alerts. #### Cons It is somewhat simple and doesn't have a tracking for website click or activity like a more advanced like boomtown. #### Reasons for choosing Wise Agent Cost was the main factor is this decision #### Reasons for switching to Wise Agent We switched broker that did not supply this CRM so for cost reasons we changed and are happy with WiseAgent --- ### Love it - Overall rating: 4/5 - Reviewer: Lori A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it's a great product. I love it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to implement landing pages and leads directly into the CRM. The commissions tracker to keep focused on my goals. The tasks manager. #### Cons The inability to separate incoming leads from going into the main database pool. It would be helpful to quality them first. Or some sort of grading system for them as they are worked through he pipeline. #### Reasons for choosing Wise Agent Has the most features in one system and is affordable. #### Reasons for switching to Wise Agent I left a team who used this. I never liked it. I needed something with more overall features. Escrow tracking, check lists, commissions tracker, goal tracking (units) and lead gen/landing pages all in one. --- ### Why I like and continue to use Wise Agent - Overall rating: 5/5 - Reviewer: Danette E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Staying in touch with my database #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Service is there whenever I have any questions . They are always polite ..and PATIENT #### Cons Setting up the events that make sure it is on my to do list calendar #### Reasons for switching to Wise Agent Difficult to use and their customer service were rude and arrogant --- ### Review of Wise Agent - Overall rating: 3/5 - Reviewer: Duane H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have neglected my SOI because I find it too difficult to use the program. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros Easy to log in to and easy to find a contact in the separate categories. #### Cons Harder to use than I would like. I can't change or delete the preset 'Income/Expense Type' categories in Accounting to suit my preferred name or category. I use less than one third of the preset categories. It makes my tax accounting difficult as I have to figure out where to put my expenses and remember what category they are under in the presets instead of naming the category what I want it so I can file it conveniently and find it conveniently. #### Reasons for switching to Wise Agent I switched because Wise Agent was less expensive. Big mistake! --- ### Works well for real estate agents! - Overall rating: 4/5 - Reviewer: Ashley C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good place to have all your contacts, which syncs easily with Google. Calendar functions work for us #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The functionality for a real estate agent. #### Cons Setting up listing/pending plans/task lists #### Reasons for choosing Wise Agent Cost #### Reasons for switching to Wise Agent The online functionality to use it anywhere anytime --- ### Couldn't Recommend This CRM Enough! - Overall rating: 5/5 - Reviewer: Anna J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the calendar feature, Wise Text feature, ease of use, and most importantly for our team: customer service. Their team responds within MINUTES (Yes, minutes) of submitting a question or request. No waiting for a chat bot or being on hold. You receive an email reply within minutes. #### Cons I wish the email marketing was a bit more user friendly. I get better tracking and analytics from other email marketing software. #### Reasons for switching to Wise Agent Pipeliner was ridiculously expensive and our team disliked it, so they weren't using it to its full potential. --- ### Not terrible, but not great. - Overall rating: 3/5 - Reviewer: Shannon H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was hoping for a better replacement for Top Producer, but just as I switched over TP FINALLY started to renovated it's ancient platform. All my client and prospect history is over there, so I'm probably going to switch back. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros LOTS of features, decent design. One you create a work flow (which is pretty time intensive) it works pretty well. #### Cons Not quite intuitive, too many steps involved in setting up transactions, doesn't serve up call lists as easily as I would like. #### Reasons for switching to Wise Agent TP's platform was YEARS overdue for an update. --- ### We love this product - Overall rating: 5/5 - Reviewer: amy T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience has been excellent. It has literally saved us from having to add an extra person to follow up on our many transactions. Wise Agent takes care of it for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Wise Agent is the perfect solution for any real estate company who needs to manage several listings. It tracks each transaction and even has a reminder daily check list to follow so that nothing falls through the cracks. #### Cons I wish you could customize the transactions a little more. #### Reasons for switching to Wise Agent Sales Force was complicated to train people on --- ### Pros and Cons of Wise Agent real estate transactions - Overall rating: 4/5 - Reviewer: Gail P. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The new format is ok....I still have problems reading transaction notes cause of scrolling down in a very small space. older version was better I think. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service is good; I had so many issues with latest update tho. I do like the fact that it's a monthly fee. Kind of easy to navigate. #### Cons With the recent update, I've gotten disappointed in Wise Agent software. I've been using this software for 9 years now. Any time an update is brought on, users are not given any notice of update, changes that will be made with newest update, and if there are any problems...go to website to watch videos to figure out how to navigate through the new update (basically you're on your own to figure it out cause some issues were not addressed and I had to call and speak to someone there). With this new update, I'm finding some of my daily tasks are not being auto populated to main task list. I've found some of these completely by mistake (i.e., needing to order termite inspection, check on loan progress). May be "my bad" but I've gotten tired of having to contact wise agent, wait for them to respond, then work through the problem. I just kind of let it go for now and hope I'm able to catch these items. This last update cost me about a week's worth of not being able to get my job done...there were so many issues that were not working and this update completely changed the look/how navigate/etc . The customer service is pretty good tho...I know I wore a couple of people out trying to get certain issues fixed. I thought about trying different software from another company but I've got a lot of time/data invested here. So I just kinda bump along doing my thing. #### Reasons for choosing Wise Agent back 9 years ago, basically the cost/month. It seemed pretty easy to navigate back then. --- ### Great CRM - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrations, especially with Zip Forms, which is very handy. Support is excellent. I also like the fact that the company has not been bought out by a large conglomeration. #### Cons What they have is great and there is not much not to like. I wish it had a couple of features which would make it my only CRM as I use another one for a couple of their features to go along with Wise Agent. #### Vendor response Hi Michael, thank you for your review! We really appreciate it. If you haven't done so, you can always forward your suggested features to our team. Many of the features we add are from member suggestions. We also plan to add even more functionality to the CRM in 2024, so stay tuned! Thank you again! Replied January 2024 --- ### Great Platform For Your Money - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Any new prospect or clients that I gain, I immediately enter into my Wise Agent database. I can then look them up later base on the category I place them in (buyer, seller, prospect, etc.), or by their first or last name. It's super easy! I love having the ability to just plug people into my CRM and then I can stop worrying about getting every little detail of each client saved somewhere, because I know the info is saved and safe in Wise Agent! Their notes are nice to use b/c you can set engagement "alarms," which remind you when it's time to email/text/call a prospect or client! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Love the seamless ease of uploading contacts and how they sync with multiple accounts, especially Google! The customer support is very responsive, and relevant - they know their product incredibly well and are very eager to help! #### Cons I wish still haven't been able to figure out the MailChimp integration, so I just went ahead and uploaded all of my contacts into MailChimp separately. I'm sure I could call customer service and get excellent support, but I'm a full time Realtor and simply don't have a bunch of extra time. --- ### my thoughts on Wise Agent - Overall rating: 5/5 - Reviewer: cynthia p. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A+ and customer service people are great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use this daily to track my contacts, my follow up, all of my business. I also use it to communicate with clients. It's intuitive, easy to use, comprehensive. #### Cons I HATE the face that I can't send more than 500 emails at a time any more. This is a major inconvenience to me. I called and it was explained to me WHY you did it but I was super annoyed we were not given any notice. There are small things that annoy me but when I call and make a suggestion I am usually told it will be passed on. Not sure anything changes but seem receptive. I wish I could export a contact easier. Sometimes I am in the middle of typing an email and it just goes away, I have to start over. I assume most of my issues are operator error. It annoys me that the subject line in the email is a required field. And that it won't pick up both emails, I have to copy and paste over one of them. I wish there was an easier way to share vendor contacts. Overall I love the software tho and am 100% tied to it. --- ### Wise Agent - Great CRM for Any Business - Overall rating: 4/5 - Reviewer: Shenequa H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wise Agent helps me stay on top of my business and in front of my clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Wise Agent has just the right features for my business. The calendar helps keep me on track, the contact management helps keep me in touch with my clients, and the integrations with Google and other platforms are great time savers. #### Cons The transaction management could be more robust. #### Reasons for choosing Wise Agent Customer Service and cost --- ### Wise Agent - Overall rating: 5/5 - Reviewer: Robert L. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered Monthly newsletter contact with past clients has been invaluable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Low Cost and I'm not limited to the number of machines I can use for access. The monthly newsletter is worth the money by itself #### Cons It is designed for email communication and a little difficult to use for print media. #### Vendor response Hello Robert, It's awesome to hear that you're loving Wise Agent! Thank you for taking the time to leave us some feedback, we are always looking to improve and your review will help us do that. If you're ever having trouble with creating any of the print media, we do have unlimited training and would be happy to help you any way that we can. You can give us a call at 480-836-0345 or email help@wiseagent.com. Thanks again for reviewing! Replied February 2019 --- ### Wise? Agent - Overall rating: 4/5 - Reviewer: Todd B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Keeps all my contacts in one place, easily allows adding to multiple groups. Allows me to reach out to contacts with Newsletter and drip mail in multiple ways making me more efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to enter and update contacts, drip email features. Integration with other programs/website. Newsletters. #### Cons To use the newsletters you really need to proof them, often missing punctuation when converting to word or PDF for printing, Hard to size some things to fit better ie logos and designations. #### Vendor response Hi Todd, thanks for your comments! I will forward your issue with printing the newsletter to our Development Team to see how we can improve that for you! Replied November 2018 --- ### CRM is amazing - Overall rating: 5/5 - Reviewer: Mark H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love using the call list feature and how it automates my business calls and client/prospect follow-up, but there is a host of other features, like DRIP campaigns, marketing templates and the ability to send emails to any segment of your database! #### Cons Interface takes some getting used to, advanced search features are a little cumbersome to set up or find. #### Vendor response Hey Mark, We're so glad that you're loving Wise Agent! Thanks for your feedback on the advanced search, we are updating that section soon and your feedback will be useful in that process. Thanks again for taking time to review! Replied November 2018 --- ### Real organization - Overall rating: 5/5 - Reviewer: Connie L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fabulous! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This system has simplified my life and allowed me to be more proactive in my marketing. I looked at several systems before purchasing and actually called the customer service line at different times of day to see if they truly would call me back quickly. Guess what, they DID! This is a great system at a modest investment. #### Cons N/A I am completely satisfied! Great system! #### Vendor response Hey Connie! We're so thrilled that you're loving Wise Agent and are enjoying the marketing tools! Thank you for your feedback! Replied November 2018 --- ### Best Bang for your Buck - Overall rating: 5/5 - Reviewer: Donna S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it. Love the support. Love the product. Love the price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Price is outstanding for the features you get. They are also ALWAYS improving! I love this product and stand by it 100%. #### Cons Get a bit confused still about how to note a contact and schedule the next one properly. Seems to be multiple ways to do that and so I do it differently often, some of which confuses the team. Also, customer service was once 100%A+ and that's probably down to an A at this time. Still great. Just not as stellar as it once was. #### Reasons for choosing Wise Agent We went BACK to WA after leaving for a while. Having a real estate based CRM is the best for our needs. #### Reasons for switching to Wise Agent cost and ease of use --- ### Todays Wise Agent - Overall rating: 3/5 - Reviewer: Andrea D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Wise Agent is an easy, clear tool to use for a CRM, calendar and checklist (until lately). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very user-friendly. It has a lot of feature we like: CRM, calendar that connects to google calendar, transaction checklist, task list. #### Cons We use the transaction checklist daily, and is one the reason we keep our Wise Agent account. However, lately you changed the looked and functionality of the checklist and its become very difficult to use. We liked the "at a glance" format you had before - now we can only see about 3 of our list items at a time using the scroll bar. This simple change has made difficult to use, and see what still outstanding without scrolling, scrolling, scrolling... We are currently looking into other checklist systems and may discontinue our Wise Agent account. --- ### I not only use this program, I have recommended it to at least a dozen other real estate agents! - Overall rating: 5/5 - Reviewer: Jan C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a great experience in not only getting started but in using it. It's one of my mainstays for handling clients. I have not only recommended Wise Agent to at least a dozen realtors I coach but will continue to do so in the future! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use; many different aspects that I can incorporate for not only myself but my team as well #### Cons A bit cumbersome in the documents sections --- ### Best CRM Experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate all of the integrations that are available to make the CRM features more robust. #### Cons I honestly cannot think of anything that I did not like about the software. It is easy to use and provides so many features that it is hard not to love it. #### Vendor response Thank you so much for your review! We're so happy that you're loving Wise Agent! Replied November 2018 --- ### Not a user friendly tool - Overall rating: 3/5 - Reviewer: Monica H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered I have been using Wise Agent for many years. The only reason I haven't changed to another CRM is because of the time needed to change, and the price is so cheap. But, if given what I know now about wise agent, I would never have used the product in the first place. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros This product is one of the least expensive available. #### Cons Constant difficulty logging in, unable to log in. No phone App, which is incredibly inconvenient for users. Platform is outdated and inconsistent. #### Vendor response Hi Monica, We're sorry you feel like Wise Agent is not user friendly. In the last few months we've been making many changes to improve the usability and functionality of Wise Agent. We hope you've see those changes and are happy with your CRM. If not, we're always available to discuss with you. Please call us at 480-836-0345. Thank you! Replied June 2019 --- ### Tony Dahm's Review of The Wise Agent - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good overall experience, but the software is not always intitive and is a bit difficult to learn. It does a good job for the money, though. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ability to store and retrieve documents. Being able to see all contractual deadlines on one calendar. #### Cons It is not user-friendly, especially in the area of Vendors and Contacts ## More reviews [Next reviews](https://www.softwareadvice.com/crm/wise-agent-profile/reviews/?page=2) --- Wise Agent Reviews, Pros and Cons - 2026 Software Advice