All Wisepops Reviews

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Jack

Information Technology and Services, 1 employee

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Longtime user wouldn't be without it

I handle webmaster duties for a number of very small mom & pop operations. Their sites may get a handful of hits a day - certainly fewer than 30 on average. Sometimes, these businesses need to close early or the owners want to go on vacation. I offer to place a popup on their site to inform visitors when the business is closed during regular business hours. For those businesses who have PHP/HTML sites and cannot use other types of popups (like the many offered through WordPress), I find that Wisepops is my go to solution. If I ever start managing sites for companies that can afford the monthly fee, I would switch to a paid plan.

PROS

Clear and easy to use interface Works on any kind of website (HTML, PHP, WordPress, etc.) Dashboard provides nice summary of activity

CONS

Frankly, there isn't anything I don't like, but that might be because I was one of the original users of the product - back in the day when they had a "free forever" model (not exactly forever, but free for a whole lot of impressions). If I was a new client, I might be a bit disappointed there aren't any lower cost options for very infrequent users. OK, I just thought of one thing I don't like. My "free forever" account will only work on one domain, and in the past, I was simply able to reconfigure the software to change the domain name as needed. This preserved my list of popups while still allowing me to service one domain at any given time. A recent update to the software now forces the current domain to be disabled before creating a new domain. This removes my history of popups.

Nikos

Publishing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

A Simple Yet Impactful Tool For Our Popup Banner Campaigns’ Performance

We have been using Wisepops for more than 2 years to create and manage our popup banner campaigns. So far, our experience has exceeded expectations! It is a simple-to-use tool, suitable for managing numerous popup banner campaigns that are running simultaneously. In addition, the Wisepops Customer Service Team is very flexible and always eager to help!

PROS

The dashboard is very easy to use and offers a lot of options. Although there is a good variety of preloaded templates to use for popup banner development, it is also very simple to create and customize your own campaign. There are also a lot of interesting targeting options available, as well as precise performance reports that make campaign management processes easier!

CONS

In general, it’s hard to find something bad about Wisepops. In the future, for further improvement, it would be great to see even more video uploading options!

Vendor Response

Thank you Nikos! You made our day

Replied May 2021

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Good, can be better

Good

PROS

The system overall is good and the value for money is good, drag and drop builder is ok, they have an integration with relevant systems

CONS

they can make the navigation in the campaign list a bit better allowing to see more records in the same page rather than keep moving back and forth in the pages looking fir a campaignAlso the ux can be improved for utms and where you can find the integration

Jess

Online Media, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Serving targeted popups with ease

The Wisepops team is a joy to work with. When I started using Wisepops about two years ago, I was new to this. While the platform is very easy to use, the Wisepops team worked with me to help fine-tune my popups. The team went above and beyond by sending me quick videos to watch so that I could elevate my design and they leaned in to assist whenever I was stuck. Equally important, the popups have helped us increase our monthly donor base significantly which is crucial as a nonprofit media organization.

PROS

The platform is extremely user-friendly, and it helps us target specific segments of our audience with tailored messaging for each cohort. And the customer service is unmatched!

CONS

I've had trouble understanding how to set up goals properly to link to our revenue raised from each popup to track ROI.

Reasons for switching to Wisepops

We had to rely on a developer to create each popup which was very time-consuming. Wisepops allows me to take the lead on my own.

Vendor Response

Jess, thank you for the positive feedback! We're delighted to hear that you're enjoying Wisepops and we appreciate the time you took to write this review. It means a lot to us.

Replied July 2021

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2018

Pop-Up Builder App That Small and Large eCommerce Companies Should Consider

This is probably one of my favorite programs to use. It makes me feel like I have this cool web development background, even though I don't.

PROS

I have two small businesses that I'm affiliated with: My regular 9-to-5 job, and then my side home-based business. At my regular job, our development and SEO teams has used Wisepops on the sites that they build for our clients. At home, it's simple enough that someone like me, who doesn't have a super techy background can create engaging popups on my website in minutes. The 60 or so ready-to-use templates are all great, and they're totally customizable so everyone gets what they want. You can control the size, the theme, the colors, fonts, timing, and even which customers see which popups, and when. You can track and analyze each popup's performance, generate leads, plan and manage promotions and campaigns, track site visitor location, and even create popups with video, as well as HTML, images, etc. You wouldn't think that pre-exisiting popup templates would have so many features and customizations available, but Wisepops makes it possible and worth it.

CONS

Even though there are so many ways to customize the existing popups that Wisepops offers, I'd like to see more in the future. This isn't necessarily a negative, though, just a suggestion, if you will.

Beth

Online Media, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Best Pop-up Platform Out There

Excelent. I even requested an integration with a particular CRM/ESP and they worked it into their roadmap, allowing me to cut Zapier out of the process.

PROS

Wisepops is extremely easy to set up and use. The UX is very well done and easy for admin and employees to use and understand. The end product (the pop-up) is clean, reliable, and easily adjustable. The data and analytics are strong, too.

CONS

Nothing! I just wish they would create more products for us to use!

Vendor Response

Hey Beth! Thank you so much for your review. You can check out Wisp (getwisp.co) if you haven't already, it's our on-site notifications product and we'll definitely keep you updated about new Wisepops products joining the family

Replied March 2021

Cynthia

Religious Institutions, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Definitely Recommend!

Very good experience!

PROS

I was searching for a way to get pop-ups on my website, and I came across Wisepops. They have these brilliant tutorials and guides that explain everything when you first join. However, those tutorials are always accessible even after the first time you read through them or watch the video. It was super simple once I got started, and I didn't have any problems with customization either. I was able to design the pop-ups exactly how I wanted them, and let them show up when I wanted them too. It's a really neat experience and it's the easiest thing to do. I also really enjoyed the analytic section. There's a lot of different ways to target your audience, and the analytics Wisepops gives you is very insightful. So, I'm able to retarget and enhance pop-ups. It's almost like running an ad without a budget with the amount of information and customization you have. Definitely recommend!

CONS

The integration was super easy once I knew what I was doing. I think that the guides help alot, but if you don't already know about source code, etc, it may be a little difficult. You'll need a little prior knowledge, however, Wisepops really makes the integration a seamless process!

David

Leisure, Travel & Tourism, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Amazing, well engineered software!

PROS

The functionality and quality that we get for the price is exceptional. It is a really well built and well thought out piece of software. All of the components that it creates look very clean and modern, are very user friendly, and run with minimal impact to our site load times. The admin backend strikes that very fine balance between giving us a lot of flexibility in terms of targeting and customizations but at the same time, avoids being too byzantine, and remains very intuitive and easy to use. We have not had any technical issues with the software. But we did have some questions about implementation, and was able to get support incredibly quickly.

CONS

I have yet to find a modal tool that creates all of the components that we would like to use. Wisepops comes the closest. However, it lacks the ability to create a static, top of page bar.

Reason for choosing Wisepops

1) Value for money, 2) was able to meet the highest number of our needs, 3) front end and backend usability, 4) very good looking components, 4) it seems to be very robust and well engineered/architected.

Vendor Response

Thanks for your review David! Happy to have you as a client! Top bars should be available later this year :)

Replied April 2020

Joel

Online Media, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Best Exit Intent Software We Have Seen

From demo to the sales experience Wisepops has been amazing to work with, we are really looking forward to fully integrating their system and using it to increase our user's activity.

PROS

So the interface is super simple to use and the control they give you over where and how your pop-up displays are second to none. Honestly, this is the best software we have tested and looked at. Our primary user is on mobile devices and Wise Pops was the winner by a long mile when it came to performance on mobile. Their desktop performance is solid as well, but no other company even came close to the performance on mobile.

CONS

There really is nothing I don't like. That may sound coy, but after playing around with several other packages I can say there isn't anything that feels like it is missing or not working right here.

Reason for choosing Wisepops

We evaluated 5 other top platforms and choose Wisepops because they had the best mobile performance by far and also offered the best filters to make our pop-ups display in a variety of ways increasing our engagement.

Vendor Response

Wow! You defintely made our day Joel. Thanks for your nice words! (It was a real pleasure discussing with you the other day)

Replied June 2020

Mathieu

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Easy to use and great customer support

PROS

The system is really easy to use. The developers have also just launched new templates and a revamped and easy to use interface. Many templates to choose from, suited for a variety of business goals. The support team is also top notch and is very reactive when you're reaching out to them for some help.

CONS

Pricing structure - charged by page view and not by pop-up display, meaning even if a pop-up is not triggered, you will get charged.

Vendor Response

Thanks for your positive feedback Mathieu!

Replied January 2019

Jennifer

Non-Profit Organization Management, 11-50 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Nifty and easy-to-use pop up for not commonly used IM Creator website

Wisepops is so easy to use and the template options are plenty to get started. It's also easy to update. Wisepops support is great so if you're stuck, they're willing to help (it may take more time if you're based in the Southern Hemisphere, like we are!).

PROS

This pop-up works on IM Creator website and is so easy to use the templates. The pop-up shows immediate results!

CONS

It can be tricky to work out the optimal displays or pop-ups you want.

Reasons for switching to Wisepops

Templates were not as easy to use and results were not immediate. Wisepops was also more generous with supporting not-for-profits.

Vendor Response

Thanks for your review Jennifer! Look forward to helping you engage even more visitors in 2020 :)

Replied January 2020

Balendu

Retail, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Awesome tool for increasing conversions

We have searched a lot of tools and taken trial version for using log time, but they were either have less feature or over priced. When I came across wisepops, I haven't explored further. Overall I will give 10/10.

PROS

It is so easy and crystal clear options and easy to use. From the integration to creating pop-up, everything is good. Liked the most!

CONS

Nothing light that, I can say cons. But Would be great if you can provide live-chat support.

Reason for choosing Wisepops

User interface and expericne is good in comparision of other tools.

Reasons for switching to Wisepops

Due to user experience.

frankie

Retail, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Amazing Team and Amazing product

we are using this to gain email subscribers and have doubled our monthly subscribers since using Wisepops. I must call out rep from the tech team who is AMAZING I honestly cannot fault his support.

PROS

I'm not a developer but even I can use the software. It is super easy to navigate the portal when you're creating your pop up and if there is something i don't understand then the online chat guys are super helpful and have documents that are really easy to read through and understand.

CONS

To date, I have found anything that i have had trouble with.

Vendor Response

Thanks Frankie! Your comment means a lot to us. Happy to read that WisePops helped you double your monthly subscibers :)

Replied February 2019

Tony

Health, Wellness and Fitness, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Customer Support Review

Wisepops as a software is amazing and the time spent with [SENSITIVE CONTENT HIDDEN] and the customer support team has even been more amazing!

PROS

One of the things I like most about wisepops is their features and capabilities. Especially pertaining to the ability to have multiple domains and multiple campaigns running simultaneously within those domains. And the ability to do plenty of A.B. testing.

CONS

Like any new technology or software there's a little bit of a learning curve, and we do have issues when it comes to pop-up dimensions and how each module fits into those particular dimensions and how it scales. Will sometimes run into issues with how our images appear across multiple screen sizes, and how it appears in the editor compared to the preview mode.

Reason for choosing Wisepops

A.B. testing

Vendor Response

Thank you Tony! We'll definitely improve the image block feature to make it more user-friendly. Thanks for the feedback

Replied May 2021

Gwen

Recreational Facilities and Services, 1 employee

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Helped boost sales of a "start of season" sale!

More customers - 31.7% click through rate is pretty successful

PROS

Very easy to use and very effective. Can build your Pop Up ad with your own images/graphics and photos. The Dashboard stats are great for a quick look to see how my ad was performing. Being able to program how often your ad shows to the same end user looking at your website is a great feature. Two more great features in the build section is choosing which page to show Ad on and who your Target Audience is.

CONS

No discount offered for payment for a full year at one time for any of the plans.

Luan

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great product!

PROS

Ease to use. In 1 hour we had set up our pop-up.

CONS

I would add more fonts, in order to be able to match our brand guidelines.

Vendor Response

Hi Luan, thank you so much for your review. We appreciate it Regarding fonts, in case you haven't checked this feature yet, you can easily add CSS from the popup builder to have your font match your brand guidelines: https://support.wisepops.com/en/articles/2561799-write-your-own-css-rules-into-your-popups Thank you again for your support!

Replied February 2021

Nicolas

Food Production, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Hungry Mouse @ Wisepops!

My. experience was great. it is really helping my business grow. There is great potential when using this software. I highly advise any business user to use this:)

PROS

I love the fact that it's so easy to use and looks so professional. I highly love it for my small business

CONS

Not much has to be improved, maybe more variety of the pops I can implement onto my website.

Vendor Response

Thanks, Nicolas! You made our day

Replied February 2021

Tanya

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Wisepops are great - we are able to get a lot more leads this way with minimal work for our dev team

PROS

Flexibility, easy to use, limited work to install, many templates are available for you to customize to perfect your popups. Targeting is pretty precise.

CONS

Have had trouble getting the popups to fire on specific pages, but have no problem when I entitle the popup to run on the whole site and exclude pages. So far, I haven't been able to get the popups to work on page subsets.

Chris

Consumer Goods, 2-10 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

We use Wisepops all the time and it's been great.

Ease of use for something that every website should have.

PROS

Easy to use, edit, turn on and off. I'm not a developer so having something this easy to use is great.

Vendor Response

Thanks for your business and kind words Chris! Please let us know if you need anything.

Replied May 2017

User Profile

Ajay

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Makes popups easy

Excellent!

PROS

It's well designed and highly customizable.

CONS

I don't like that they count page views as part of their billing, especially when most page views might not result in a popup being launched.

Vendor Response

Thanks Ajay! It means a lot to us, especially coming from you.

Replied February 2019

Clémence

Consumer Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Perfect for lead generation

PROS

Great tool to generate leads on white papers or webinars. The interface is intuitive, lots of customization possible, really easy and pleasant to use!

CONS

Not much, except the price which could be adapted for very small businesses that do not have a lot of traffic on the website.

Vendor Response

Thanks, Clemence. We appreciate you taking the time to leave us a review Have a good day!

Replied April 2021

Rita

Arts and Crafts, 11-50 employees

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2017

Advanced targeting and design

I've tried two other solutions for popups before. What I liked with WisePops in comparison is their targeting capabilities: you can target by location, device, URL, language... And their editor. It's very flexible and the more time you spend using it, the more you realize how powerful it is.

PROS

Targeting options Design

CONS

It requires some time to explore all the options.

Vendor Response

Thank you for your business Rita! We're very happy to hear you find Wisepops effective.

Replied January 2017

Kelly

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Must Have App

If you are looking for a pop up app to communicate with your customers, look no further this app delivers. It's easy to use, integrate and customize. The customer service is top notch. We are extremely happy with this app and highly recommend it for your website. You can see it in action at our store. JalaClothing.com

Vendor Response

Thrilled you're happy and thank you for recommending our service.

Replied March 2017

Melissa

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Highly Recommend!

I love the ease of Wisepops; easy to install and customize. Excellent customer service and I love the emails with tutorials that give ideas on customizing your Wisepop.

Vendor Response

We're thrilled your pleased with our product. Thanks for being a customer Melissa!

Replied March 2017

Macey

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

So far, so great!

This app is super easy for us to use and navigate. Able to integrate with in-place branding nicely. Works as advertised and no complaints here, thanks for making it easy Wisepops

Showing 1 - 25 of 79 Reviews