Wishpond Software


 

Wishpond is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes across a variety of industries. Key features include landing pages, website popups, forms, contests and promotions, marketing automation, email marketing, lead management and scoring and lead profiles.

With Wishpond’s landing pages, users can build, publish and A/B test their pages. They can also design website popups to help convert visitors into leads.

Wishpond enables users to run Facebook sweepstakes, photo contests, Instagram hashtag contests and more. Users can create personalized emails that the system will automatically send to leads based on their activities and details.

Wishpond’s lead management module creates lead databases and scores leads based on their activity. The lead database includes details on leads such as website activity, emails they’ve opened and more.

Wishpond is priced per month.

 

Wishpond - Landing pages
 
  • Wishpond - Landing pages
    Landing pages
  • Wishpond - Lead database
    Lead database
  • Wishpond - Marketing automation
    Marketing automation
  • Wishpond - Popups
    Popups
  • Wishpond - Integrations
    Integrations
Supported Operating System(s):
Web browser (OS agnostic)

38 Reviews of Wishpond

 

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Showing 1-1 of 1

Monika from washe
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Poor service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Wishpond has pretty easy to use integrations, they integrate with segment.io with is very quick to set up

Cons

Poor customer service, very expensive service. The trial isn't free, they charge you if you do anything other than basic without letting you know, even if you cancel the next day.

Review Source
 
 
 
Showing 1-20 of 37


June 2018

June 2018

Overall Great App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
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Pros

This is really easy to use software app for contests. I love the options for multiple types of contests. This is also cheaper than other contest software but still a great value.

Cons

Not really any complaints, it did what I needed it to do and it brought in referrals. Great software overall.

Review Source: Capterra
 


May 2018

May 2018

I've used Wishpond for 4 years and find it to be a quality service that is flexible and intuitive.

Ease-of-use

Functionality

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Value for Money

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We can launch and run sweepstakes/landing pages with ease.

Pros

Easy to duplicate effective campaigns
Multiple design templates
Solid back end admin
Good customer support

Cons

Templates should be easier to alter and customize
Sometimes gets buggy when making changes to forms

Review Source: Capterra
 

Julian from Compac Industries
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Wishpond gives me the capabilities I need to create gateways for lead capture.

Ease-of-use

Functionality

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Customer Support

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Pros

Easy drag and drop design functions. I can easily bring in my own ideas and design elements to make any page or form look nice. It doesn't take long to create popups or landing pages, and the publishing process is a breeze.

Cons

The compatibility with web browsers seems to be an issue at times. When trying to use Wishpond in Chrome, I frequently experience glitches causing me to refresh the page or switch to a different browser. If the software could run more smoothly in all browsers, it would be a huge help.

Review Source: Capterra
 

Pierre from Re/Max Hallmark Pierre Carapetian Group Realty

May 2018

May 2018

Great product at a great price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
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Pros

Ability to manage my email lists, email blasts and my opt-in campaigns in one place. Low cost compared to others

Cons

Bugs are quite frequent, but its been getting better. They really have stepped up the support here though.

Review Source: Capterra
 


May 2018

May 2018

Wishpond provides a nice niche service to enlarge ones business members

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Very easy to set up and after getting an email signup Wishpond system is programmed to enter that address into a follow up organized list.

Cons

Somewhat limited on Newsletter and email backgrounds. Although Wishpond has all the basics a user can grow out of their software

Review Source: Capterra
 

Nicole from Grove City Optical

April 2018

April 2018

Made things fun

Ease-of-use

Functionality

Product Quality

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Quality
Pros

It was nice to have a program that could make our contests more interesting. And it was easy to use, once set up

Cons

Some of the features were not straightforward or easy to understand. And customer service seems to take forever

Review Source: Capterra
 


April 2018

April 2018

Wishpond is great - if it worked!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

How not to do customer support.

Pros

Their blog is pretty good and informative.

And the idea of what Wishpond could do is nice. There's a lot of features, and it would be fantastic if it was a 'end-all, be-all' kind of software.

Cons

Oh my god everything! Features would frequently not work or are just buggy. Email campaigns would break, or the site would just decide to ignore your submission and make it disappear.

Customer support is incredibly miss. They would ignore questions and have given my clients the runaround. They would blame my clients for being confused, and then apologize that the feature didn't work 'for them even though it works for everyone else'.

Their help docs are a mess. Screen shots don't align with the product. Even live walkthroughs, things would be out of place.

Review Source: Capterra
 

Kathleen from Hanley Wood Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Really simple setup &implementation for our giveaway. Customer support was quick & comprehensive.

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Functionality

Product Quality

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Pros

Easy setup, with good customization options. Plus, great lead-capture download and/or CRM integration. Mobile friendly.

Cons

Not all social engagement/follow options easily integrated. Limited page-layout customization with more basic plan.

Review Source: Capterra
 

Kim from Al Shams Apparel

April 2018

April 2018

Great Platform for Marketing and Lead Generation

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Pros

Wishpond is incredibly easy to use. The templates are beautiful and offer endless customization options. I'm not a techie and I figured it out quickly. I opted for the hybrid package where the team assists with the first campaign. They're really great and super responsive. I tried another platform before and it was a lot more expensive and not nearly as good. I'm launching my campaign this week so I will follow up with a review once that's done and be generating some leads.

Overall I highly recommend Wishpond if you're looking to grow your business through outbound marketing.

Review Source: Capterra
 

Amber from TRUSTY OAK US-Based Virtual Assistant Services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

We used the Voting Contest for a giveaway of one of our service offerings. It was fun!

Ease-of-use

Functionality

Product Quality

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We were able to conduct a fair contest for a giveaway of our service we wanted to donate to a community non-profit. Additionally, we were able to raise a lot of awareness for our company because each non-profit was able to easily share and ask others to participate.

Pros

I like how easy it was to set up the voting platform and having the real-time visual of the contest as it was in progress. Voters were very active and it was easy for us to share on social media. I like that each contestant had the ability to share a link specifically to their page.

Cons

I honestly can't think of anything that wasn't in line with exactly what we wanted to achieve. I have no cons.

Review Source: Capterra
 

Kevin from ContentCollective Marketing

April 2018

April 2018

Great tool for landing pages and everything in between.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I've been able to create great landing pages that have built a sturdy email list, and the contest tools have helped create amazing results for our social media management clients.

Pros

To start with...Everything. I started using Wishpond back when it was essentially just a landing page builder. Now, add in the contests & engagement tools, email marketing automation, and lead tracking tools - It's hard to beat.

Cons

Hard to shake a stick at the platform. I guess I feel that the pricing structure is possibly a bit too steep for smaller brands although not as bad as others. Some of the tools could prove to be a bit much to digest for some business owners.

Review Source: Capterra
 

Antigone from Tailored Pet Services

March 2018

March 2018

Wishpond Review

Ease-of-use

Functionality

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Value for Money

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I have not found any benefits of this software so far

Cons

The Wishpond team has been using the software on my behalf and I'm extremely dissatisfied with results so far. When I've contacted them to complain, days go by before I receive an answer. Also, things I was promised during the sales pitch didn't happen without my having to follow-up. I wish I had never signed up for the service since it is a huge waste of my advertising budget.

Review Source: Capterra
 

Melissa from Liberty Investment Properties

March 2018

March 2018

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software was really easy and fun to use. It was nice to have something to spice things up with.

Cons

Some of the features were not straightforward or easy to understand

Review Source: Capterra
 


March 2018

March 2018

Great experience and easy to manage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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We were able to get the campaign up and running in just a few hours rather than a few days and the ease of use from the UX side made it easy for our followers to sign up and participate.

Pros

We love how easy it is to implement a campaign and how it organizes the content and the data on the back end to make it easy to manage. We also love how easy it is for the user to take part in our contests now!

Cons

It gets a little pricy as you scale up and this software makes it so easy to sign up for the user that your usage will go up quickly.

Review Source: Capterra
 

Laura from Cascade Vacation Rentals
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great tools very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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MANY! Easy contests, landing pages, pop-ups and many other things! With an HTML code everything is possible to be posted anywhere. Love it!

Pros

I can create different things that help my website look better. What I like the most is that I can actually see stats when I'm running a contest!

Cons

Support can take it's time to respond... I don't like that we have the option to talk to someone "Available" in the window chat they have available on the website when that person actually answers after two hours or a day... I would definitely try to improve that area.

Review Source: Capterra
 

Kelly from BodyCandy

January 2018

January 2018

Fun for our customers - Great for our company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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WishPond was a great way to interact with our customers in a fun way while gaining useful information

Pros

I really like the contests we were able to run through WishPond. It made our brand more interactive and gave us great insight into our customer base at the same time. Win-win!

Cons

WishPond was a bit limiting at times. We weren't able to do some of the things we were hoping with our contests but it is still a great software overall. Perhaps one day they'll make necessary improvements.

Review Source: Capterra
 

Barbara from Orioly Inc.

January 2018

January 2018

Pretty decent tool for e-mail marketing automation!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

Easy to use and with the user-friendly interface. I was able to create 20 pop-ups in just a few minutes. E-mail automation is something that I was looking for the most. I have more than 30 e-mails and have been able to set up e-mail flow and create smart lead lists in just an hour. That was great!

Cons

Sometimes I have a problem with HTML e-mail format in Google Chrome, so I have to work in Firefox. This gives me a headache because I am a Chrome user.

Review Source: Capterra
 

Camii from Exaget

April 2017

April 2017

Use it all the time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Really easy to send emails with, beginner friendly and has helped me find leads. Easy to sort out lists and design emails.

Review Source: Capterra
 

brace from Mastercard
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Handy Marketing too

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
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Value for Money
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Wishpond is a very handy marketing tool. It has helped me a lot during the business. It helped our products to get in more demand. Social promotion options like popups, click, scrolling, pop up msgs, forms help us gather e mail from our active viewers. We can easily share them on social media sites like Facebook, Twitter, iGoogle, LinkedIn, and Ning. Wishpond brings all our product information to the visitors in such a way that makes them visible, accessible and convenient to purchase, no matter how they shop. The interface is very easy to use and ideal. Drag-and-drop feature makes it much easier no need to learn to code. Great software!

Pros

14-day free trial.
Friendly 24/7 Support.
Embed on our Website.
Multi-user support.
Drag & Drop.
Real-time Stats.

Cons

Editor for pages is not so sound.
Customer support is not upto the mark.
They still have lots of bugs which are yet to be improved.
Needs time in learning and getting handy in it.

Review Source: GetApp
 


June 2016

June 2016

Very disappointing

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I decided not to use Wishpond because it has a terrible page editor, is full of bugs and does not allow embedding of videos. If you use a Macbook Pro Retina 13", forget about it. There is a bug that makes the editor jump around, which will drive you crazy. Two weeks after I reported the bug it's still not fixed.

Pros

All in one solution, similar to Hubspot

Cons

A bad editor for pages, bad customer support and lots of bugs.

Review Source: GetApp