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Wishpond software

40 reviews(4.0/5)
40 reviews(4.0/5)

Wishpond is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes across a variety of industries. Key features include landing pages, website popups, forms, contests and promotions, marketing automation, email marketing, lead management and scoring and lead profiles.

With Wishpond’s landing pages, users can build, publish and A/B test their pages. They can also design website popups to help convert visitors into leads.

Wishpond enables users to run Facebook sweepstakes, photo contests, Instagram hashtag contests and more. Users can create personalized emails that the system will automatically send to leads based on their activities and details.

Wishpond’s lead management module creates lead databases and scores leads based on their activity. The lead database includes details on leads such as website activity, emails they’ve opened and more.

Wishpond is priced per month.

Supported Operating System(s):
Web browser (OS agnostic)

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40 Reviews of Wishpond

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  • Verified Reviewer

    July 2018

    Terrible experience. They damaged by book launch and did not deliver the product they promised.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The whole experience was damaging to my business. They did not deliver the SMS only campaign or software which was promised prior to signing. They kept taking out payments monthly. 4 months in they had not delivered and had completely botched my book launch.

    Cons

    The whole experience was damaging to my business. Theu did not deliver the SMS only campaign or software which was promised prior to signing. They ripped me off and kept taking out payments monthly. 4 months in they had not delivered and had completely botched my book launch.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Easy to use, great platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    different marketing tools

    Pros

    There are different functions to use, like creating landing pages, photo contest pages. Not difficult to make them.

    Cons

    Sometimes the analytics is weird- like the voting system. Under the photo contest, the votes are counted into the conversion, which messes up our calculation at some point.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Overall Great App

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is really easy to use software app for contests. I love the options for multiple types of contests. This is also cheaper than other contest software but still a great value.

    Cons

    Not really any complaints, it did what I needed it to do and it brought in referrals. Great software overall.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    I've used Wishpond for 4 years and find it to be a quality service that is flexible and intuitive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We can launch and run sweepstakes/landing pages with ease.

    Pros

    Easy to duplicate effective campaigns
    Multiple design templates
    Solid back end admin
    Good customer support

    Cons

    Templates should be easier to alter and customize
    Sometimes gets buggy when making changes to forms

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Julian from Compac Industries

    Number of employees: 11-50 employees

    May 2018

    Wishpond gives me the capabilities I need to create gateways for lead capture.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy drag and drop design functions. I can easily bring in my own ideas and design elements to make any page or form look nice. It doesn't take long to create popups or landing pages, and the publishing process is a breeze.

    Cons

    The compatibility with web browsers seems to be an issue at times. When trying to use Wishpond in Chrome, I frequently experience glitches causing me to refresh the page or switch to a different browser. If the software could run more smoothly in all browsers, it would be a huge help.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Pierre from Re/Max Hallmark Pierre Carapetian Group Realty

    May 2018

    Great product at a great price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ability to manage my email lists, email blasts and my opt-in campaigns in one place. Low cost compared to others

    Cons

    Bugs are quite frequent, but its been getting better. They really have stepped up the support here though.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Wishpond provides a nice niche service to enlarge ones business members

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to set up and after getting an email signup Wishpond system is programmed to enter that address into a follow up organized list.

    Cons

    Somewhat limited on Newsletter and email backgrounds. Although Wishpond has all the basics a user can grow out of their software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Nicole from Grove City Optical

    April 2018

    Made things fun

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It was nice to have a program that could make our contests more interesting. And it was easy to use, once set up

    Cons

    Some of the features were not straightforward or easy to understand. And customer service seems to take forever

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    April 2018

    Wishpond is great - if it worked!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    How not to do customer support.

    Pros

    Their blog is pretty good and informative.

    And the idea of what Wishpond could do is nice. There's a lot of features, and it would be fantastic if it was a 'end-all, be-all' kind of software.

    Cons

    Oh my god everything! Features would frequently not work or are just buggy. Email campaigns would break, or the site would just decide to ignore your submission and make it disappear.

    Customer support is incredibly miss. They would ignore questions and have given my clients the runaround. They would blame my clients for being confused, and then apologize that the feature didn't work 'for them even though it works for everyone else'.

    Their help docs are a mess. Screen shots don't align with the product. Even live walkthroughs, things would be out of place.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Kathleen from Hanley Wood Marketing

    Number of employees: 51-200 employees

    April 2018

    Really simple setup &implementation for our giveaway. Customer support was quick & comprehensive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy setup, with good customization options. Plus, great lead-capture download and/or CRM integration. Mobile friendly.

    Cons

    Not all social engagement/follow options easily integrated. Limited page-layout customization with more basic plan.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Kim from Al Shams Apparel

    April 2018

    Great Platform for Marketing and Lead Generation

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Wishpond is incredibly easy to use. The templates are beautiful and offer endless customization options. I'm not a techie and I figured it out quickly. I opted for the hybrid package where the team assists with the first campaign. They're really great and super responsive. I tried another platform before and it was a lot more expensive and not nearly as good. I'm launching my campaign this week so I will follow up with a review once that's done and be generating some leads.

    Overall I highly recommend Wishpond if you're looking to grow your business through outbound marketing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Amber from TRUSTY OAK US-Based Virtual Assistant Services

    Number of employees: 11-50 employees

    April 2018

    We used the Voting Contest for a giveaway of one of our service offerings. It was fun!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to conduct a fair contest for a giveaway of our service we wanted to donate to a community non-profit. Additionally, we were able to raise a lot of awareness for our company because each non-profit was able to easily share and ask others to participate.

    Pros

    I like how easy it was to set up the voting platform and having the real-time visual of the contest as it was in progress. Voters were very active and it was easy for us to share on social media. I like that each contestant had the ability to share a link specifically to their page.

    Cons

    I honestly can't think of anything that wasn't in line with exactly what we wanted to achieve. I have no cons.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Kevin from ContentCollective Marketing

    April 2018

    Great tool for landing pages and everything in between.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been able to create great landing pages that have built a sturdy email list, and the contest tools have helped create amazing results for our social media management clients.

    Pros

    To start with...Everything. I started using Wishpond back when it was essentially just a landing page builder. Now, add in the contests & engagement tools, email marketing automation, and lead tracking tools - It's hard to beat.

    Cons

    Hard to shake a stick at the platform. I guess I feel that the pricing structure is possibly a bit too steep for smaller brands although not as bad as others. Some of the tools could prove to be a bit much to digest for some business owners.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Antigone from Tailored Pet Services

    March 2018

    Wishpond Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have not found any benefits of this software so far

    Cons

    The Wishpond team has been using the software on my behalf and I'm extremely dissatisfied with results so far. When I've contacted them to complain, days go by before I receive an answer. Also, things I was promised during the sales pitch didn't happen without my having to follow-up. I wish I had never signed up for the service since it is a huge waste of my advertising budget.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Melissa from Liberty Investment Properties

    March 2018

    Great software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software was really easy and fun to use. It was nice to have something to spice things up with.

    Cons

    Some of the features were not straightforward or easy to understand

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    March 2018

    Great experience and easy to manage

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to get the campaign up and running in just a few hours rather than a few days and the ease of use from the UX side made it easy for our followers to sign up and participate.

    Pros

    We love how easy it is to implement a campaign and how it organizes the content and the data on the back end to make it easy to manage. We also love how easy it is for the user to take part in our contests now!

    Cons

    It gets a little pricy as you scale up and this software makes it so easy to sign up for the user that your usage will go up quickly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Laura from Cascade Vacation Rentals

    Number of employees: 11-50 employees

    March 2018

    Great tools very easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    MANY! Easy contests, landing pages, pop-ups and many other things! With an HTML code everything is possible to be posted anywhere. Love it!

    Pros

    I can create different things that help my website look better. What I like the most is that I can actually see stats when I'm running a contest!

    Cons

    Support can take it's time to respond... I don't like that we have the option to talk to someone "Available" in the window chat they have available on the website when that person actually answers after two hours or a day... I would definitely try to improve that area.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Monika from washe

    Specialty: Other

    Number of employees: 11-50 employees

    January 2018

    Poor service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Wishpond has pretty easy to use integrations, they integrate with segment.io with is very quick to set up

    Cons

    Poor customer service, very expensive service. The trial isn't free, they charge you if you do anything other than basic without letting you know, even if you cancel the next day.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Kelly from BodyCandy

    January 2018

    Fun for our customers - Great for our company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    WishPond was a great way to interact with our customers in a fun way while gaining useful information

    Pros

    I really like the contests we were able to run through WishPond. It made our brand more interactive and gave us great insight into our customer base at the same time. Win-win!

    Cons

    WishPond was a bit limiting at times. We weren't able to do some of the things we were hoping with our contests but it is still a great software overall. Perhaps one day they'll make necessary improvements.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Barbara from Orioly Inc.

    January 2018

    Pretty decent tool for e-mail marketing automation!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and with the user-friendly interface. I was able to create 20 pop-ups in just a few minutes. E-mail automation is something that I was looking for the most. I have more than 30 e-mails and have been able to set up e-mail flow and create smart lead lists in just an hour. That was great!

    Cons

    Sometimes I have a problem with HTML e-mail format in Google Chrome, so I have to work in Firefox. This gives me a headache because I am a Chrome user.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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