---
title: "Wix Software Overview 2026 - Features & Pricing"
description: "Review of Wix Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/crm/wix-profile/"
page_type: "product"
language: "en"
---

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Overview

[Reviews](https://www.softwareadvice.com/crm/wix-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/wix-profile/alternatives/)

# Wix Review

From $17-$159/month Free version Free trial 4 plans

Updated August 11, 2026

Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/)

Senior Specialist Analyst

Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/)

Senior Editor

Wondering if Wix is right for your organization?

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On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Wix

4.4

[(10753)](https://www.softwareadvice.com/crm/wix-profile/reviews/)

Pros:

-   User-friendly interface
-   Drag-and-drop editor

Cons:

-   Limited advanced customization
-   High pricing

Pricing

Starting at $17.00 flat rate per month

### What is Wix:

Wix is a no-code, cloud-based platform enabling users to design, build, and manage their own websites with a drag-and-drop editor and prebuilt templates. Wix also provides SEO and e-commerce tools, as well as features catering to specific types of site design (portfolio, blog, ticket sales).

### Why we like Wix:

Wix has a solid overall rating from more than 10,200 reviews, with users citing its site management tools and customizable templates and branding. It also receives high scores for ease of use (4.5 out of 5 stars). Reviews mention user-friendly navigation and tasks that require very little training.

### Who should use Wix:

Wix’s 900-plus templates can help any business type build a website. Its AI capabilities make it good for users focused on speed and efficiency. Over the last two years, 73% of reviews have come from businesses with 10 or fewer employees, showing Wix’s popularity with small organizations and solopreneurs.

Wondering if Wix is right for your organization?

Our SEO Software selection experts can help you in 15 minutes or less.

## Wix User Interface

## Popular Wix Alternatives

Main Product

Wix

4.4

[(10753)](https://www.softwareadvice.com/crm/wix-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.31Value for money
-   4.22Customer support
-   4.27Functionality

Pricing

Starting at $17.00 per month

Get Price

Alternative Product

[Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/)

4.6

[(3413)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.31Value for money
-   4.37Customer support
-   4.31Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Pixpa](https://www.softwareadvice.com/ecommerce/pixpa-profile/)

4.7

[(615)](https://www.softwareadvice.com/ecommerce/pixpa-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.75Value for money
-   4.87Customer support
-   4.51Functionality

Pricing

Starting at $8.00 per month

Get Price

Alternative Product

[Webnode](https://www.softwareadvice.com/web-content-management/webnode-profile/)

4.6

[(761)](https://www.softwareadvice.com/web-content-management/webnode-profile/reviews/)

Ratings Breakdown

-   4.60Ease of use
-   4.40Value for money
-   4.48Customer support
-   4.33Functionality

Pricing

Starting at $5.50 per month

Get Price

Alternative Product

[GoDaddy Website Builder](https://www.softwareadvice.com/ecommerce/godaddy-website-builder-profile/)

4.2

[(1379)](https://www.softwareadvice.com/ecommerce/godaddy-website-builder-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.09Value for money
-   4.19Customer support
-   4.01Functionality

Pricing

Starting at $9.99 per month

Get Price

Alternative Product

[Elementor](https://www.softwareadvice.com/blog/elementor-profile/)

4.6

[(906)](https://www.softwareadvice.com/blog/elementor-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.52Value for money
-   4.24Customer support
-   4.57Functionality

Pricing

Starting at $11.99 per month

Get Price

## Wix Overview

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with custom logo and branding.

With the system, users can display images, videos and text in a gallery layout and add zoom-in or fade-in scrolling effects. The Wix code module offers serverless coding that allows users to set up personalized database collections, build content websites and add custom forms.

Wix allows users to set up an eCommerce portal where u...

sers can display products and manage orders and payments. Pricing is per month and is based on bandwidth and storage provided. Support is provided via a knowledge base and an online forum.

## Wix Pricing and Plans

Starting price: $17.00 per month

Free Trial

Free Version

Light

$17.00

flat rate, per month

Plan includes:

-   2GB storage space
-   Light marketing suite
-   Free domain for 1 year
-   Multi-cloud hosting
-   2 site collaborators

Core

$29.00

flat rate, per month

Plan includes:

-   Basic marketing suite
-   50 GB storage space
-   Basic site analytics
-   Accept payments
-   Basic eCommerce
-   Customer Accounts
-   Events Calendar
-   Accept Payments

Business

$39.00

flat rate, per month

Plan includes:

-   100 GB storage space
-   Standard marketing suite
-   Standard site analytics
-   Standard eCommerce
-   Accept Recurring Payments
-   Social Selling
-   Sales Tax Automation
-   Product Catalog

Business Elite

$159.00

flat rate, per month

Plan includes:

-   Unlimited storage space
-   Advanced marketing suite
-   Advanced site analytics
-   Advanced eCommerce
-   Advanced developer platform
-   Abandoned Cart Recovery
-   Pre-orders
-   Egift Cards

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of Wix's Pricing Plans

We've examined the details of Wix's pricing plans to help you select the best fit for your website needs. By comparing the features and costs of each option, you'll be better equipped to make a decision that aligns with your goals and budget. Wix provides a range of plans, including a Free plan and four paid plans: Lite, Core, Business, and Business Elite. Each plan caters to different user types and requirements.

**Free plan**

Wix's Free...

plan is a great starting point for those new to website building or with basic needs. It allows you to create a fully functional website without any upfront costs. The plan includes access to Wix's intuitive drag-and-drop editor and a wide selection of templates. \*\*Pros:\*\* - \*\*No cost:\*\* Create a website for free, making it ideal for those on a tight budget or just starting. - \*\*Ease of use:\*\* Wix's user-friendly interface makes it simple to design and launch a website quickly. - \*\*Ample storage:\*\* Enjoy 500MB of storage space, sufficient for a basic website with text and images. \*\*Cons:\*\* - \*\*Wix ads and no custom domain:\*\* Free websites display Wix branding and advertisements, which may appear unprofessional. They are also hosted on a Wix subdomain. - \*\*Limited bandwidth:\*\* With a bandwidth cap of 500MB, high-traffic websites may experience slower loading times. \*\*Light plan\*\* Wix's Light plan is suitable for individuals or small businesses with basic needs. Priced at $17 per month, it offers essential features, including a custom domain and 2GB of storage space. \*\*Pros:\*\* - \*\*Custom domain:\*\* Connect a custom domain to enhance your online presence. - \*\*Light marketing suite:\*\* Includes essential marketing tools to help you promote your site. - \*\*24/7 customer care:\*\* Access to round-the-clock support for any issues. \*\*Cons:\*\* - \*\*Limited storage:\*\* 2GB of storage space may be insufficient for media-heavy sites. - \*\*No eCommerce functionality:\*\* No access to payment tools and eCommerce features like a product catalog, abandoned cart recovery, and more. \*\*Core plan\*\* The Core plan is designed for users who need more storage and collaboration options. Priced at $29 per month, it includes 50GB of storage space and a custom domain. \*\*Pros:\*\* - \*\*Increased storage:\*\* 50GB of storage space to accommodate more content. - \*\*Basic eCommerce:\*\* Enables basic online selling capabilities. - \*\*5 site collaborators:\*\* Allows up to five collaborators (up from two in the Light plan), facilitating better teamwork. \*\*Cons:\*\* - \*\*Limited lead capture:\*\* Create up to 10 lead capture forms on your site, which is less than half the number of the next-level plan. - \*\*Limited products for dropshippers:\*\* With a limit of only 25 dropship products, this plan may not be the best choice for dropshipping businesses. \*\*Business plan\*\* The Business plan is tailored for growing businesses that require more advanced features. Priced at $36 per month, it offers 100GB of storage space and enhanced eCommerce capabilities. \*\*Pros:\*\* - \*\*Enhanced eCommerce:\*\* Includes full suite of standard eCommerce tools for online selling. - \*\*100 GB storage:\*\* Ample storage space for larger websites. - \*\*10 site collaborators:\*\* Supports up to 10 collaborators, ideal for small teams. \*\*Cons:\*\* - \*\*No customized reports:\*\* Customizable reporting for maximum insight is unavailable on this plan. - \*\*Limited advanced features:\*\* Does not include the full suite of advanced marketing and eCommerce tools available in the Business Elite Plan. \*\*Business Elite plan\*\* For businesses with extensive needs, the Business Elite plan offers the most comprehensive features. Priced at $159 per month, it includes unlimited storage space and advanced marketing tools. \*\*Pros:\*\* - \*\*Unlimited storage:\*\* No storage space restrictions, ideal for large-scale websites. - \*\*Advanced eCommerce:\*\* Includes advanced tools for online selling and payment processing. - \*\*Priority customer care:\*\* Access to VIP phone support and priority assistance. \*\*Cons:\*\* - \*\*High cost:\*\* The most expensive plan by a significant margin, which may not be feasible for smaller businesses. - \*\*Complex features:\*\* Advanced tools may require a learning curve for new users. \*\*Conclusion\*\* After analyzing Wix's pricing structure, it's evident that the company offers a range of plans catering to various user needs and business sizes. - \*\*For personal or one-time use:\*\* The Free plan is ideal for creating personal blogs or portfolio sites or publicizing one-off events with a basic landing page. Business users or those trying to establish a brand will find the plan unsuitable. - \*\*For individual users and small teams:\*\* The Light and Core plans are suitable options. The Light plan is great for those with basic requirements, offering essential features at a lower cost. As needs evolve, the Core plan offers enhanced storage and collaboration options at a competitive price. - \*\*For growing businesses and larger organizations:\*\* The Business plan is the most suitable choice. With its increased storage and eCommerce capabilities, this plan effectively supports business growth and team collaboration. - \*\*Enterprise-level clients with extensive requirements:\*\* Wix's Business Elite plan is tailor-made for these organizations. With unlimited storage, advanced eCommerce tools, and priority customer care, this plan ensures that large-scale businesses receive the comprehensive support and features they need to optimize their online presence. Ultimately, the decision lies in understanding your current needs and anticipating future growth. By aligning your requirements with the appropriate Wix pricing plan, you can harness the power of this versatile platform to build and grow your online presence, whether you're a solo entrepreneur or a large corporation.

## Wix Features

Drawn from insights across 10753 verified reviews, we've outlined Wix's best and worst rated features and how they stack up against the average rating.

Wix's score

Category average

Wix's Best Rated Features

Keyword Research Tools

4.89

4.23 category average

Multi-Location

4.86

3.95 category average

Reminders

4.83

4.91 category average

Wix's Worst Rated Features

Animation

3.75

2.92 category average

CRM

3.96

4.30 category average

Image Editing

4.01

2.34 category average

-   Popular features found in SEO
    
    Competitive Analysis
    
    Content Management
    
    Dashboard
    
    Google Analytics Integration
    
    Keyword Research Tools
    
    Link Management
    
    Localization Automation
    
    Mobile Keywords
    
    Performance Metrics
    
    Reporting & Statistics
    
    Website Analytics
    
-   More features of Wix
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    Animation
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Approval Process Control
    
    Attendance Management
    
    Attendance Tracking
    
    Attendee Management
    
    Audience Engagement
    
    Audience Targeting
    
    Availability Management
    
    Backlink Monitoring
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Management
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Campaign Management
    
    Campaign Planning
    
    Catalog Creation
    
    Catalog Management
    
    Categorization/Grouping
    
    Class Management
    
    Class Scheduling
    
    Client Database
    
    Client Management
    
    CMS Integration
    
    Collaboration Tools
    
    Commenting/Notes
    
    Communication Management
    
    Confirmations/Reminders
    
    Contact Management
    
    Content Import/Export
    
    Content Library
    
    Content Publishing Options
    
    Content Sharing
    
    Conversion Tracking
    
    Credit Card Processing
    
    CRM
    
    Custom Domains
    
    Customer Accounts
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customer Support
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Customization
    
    Data Discovery
    
    Data Import/Export
    
    Data Security
    
    Data Synchronization
    
    Data Visualization
    
    Design Management
    
    Discount Management
    
    Document Management
    
    Drag & Drop
    
    Dynamic Content
    
    eCommerce Management
    
    Electronic Forms
    
    Electronic Payments
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Employee Management
    
    Engagement Tracking
    
    Event Calendar
    
    Event Management
    
    Event Scheduling
    
    Event Triggered Actions
    
    Form Builder
    
    Forms Management
    
    For Small Businesses
    
    For Virtual Events
    
    Full Text Search
    
    Graphical User Interface
    
    Group Scheduling
    
    Guest List Management
    
    HTML5 Technology
    
    Image Editing
    
    Image Library
    
    Instructor Management
    
    Integrated Development Environment
    
    Inventory Management
    
    Keyword Rank Tracking
    
    Keyword Tracking
    
    Kitting
    
    Knowledge Base Management
    
    Landing Pages/Web Forms
    
    Layout & Design
    
    Lead Generation
    
    Lifecycle Management
    
    Live Chat
    
    Loyalty Program
    
    Media Library
    
    Membership Management
    
    Merchandising
    
    Mobile Access
    
    Monitoring
    
    Multi-Channel Campaigns
    
    Multi-Channel Marketing
    
    Multi-Language
    
    Multi-Location
    
    Multi-Store
    
    No-Code
    
    Online Booking
    
    Online Booking Tools
    
    Online Payments
    
    Online Store Builder
    
    Order Management
    
    Order Tracking
    
    Payment Options
    
    Payment Processing
    
    Performance Management
    
    Point of Sale (POS) Integration
    
    Post Management
    
    Post Scheduling
    
    Pre-built Templates
    
    Preview Functionality
    
    Price/Margin Management
    
    Pricing Management
    
    Product Catalog
    
    Promotions Management
    
    Rate Management
    
    Ratings/Reviews
    
    Real Time Editing
    
    Real-Time Notifications
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Recurring Appointments
    
    Recurring/Subscription Billing
    
    Registration Management
    
    Reminders
    
    Reporting/Analytics
    
    Responsive Web Design
    
    ROI Tracking
    
    Scheduling
    
    Search/Filter
    
    Secure Data Storage
    
    SEO Management
    
    Shipping Management
    
    Shopping Cart
    
    SMS Messaging
    
    Social Media Integration
    
    Social Media Monitoring
    
    Social Promotion
    
    SSL Security
    
    Survey Builder
    
    Surveys & Feedback
    
    Tagging
    
    Template Management
    
    Templates
    
    Text Editing
    
    Third-Party Integrations
    
    Ticketing
    
    Video Management
    
    Video Support
    
    Visitor Tracking
    
    Wait List Management
    
    Website Hosting
    
    Website Integration
    
    Website Management
    
    Website Publishing Options
    
    Widgets
    
    WYSIWYG Editor
    

## Wix Integrations

Based on 10753 verified reviews, we've identified products most frequently integrated withWix.

Meta for Business

Integration rated 4.5 from 69 reviews

Google Ads

Integration rated 4.7 from 56 reviews

Google Workspace

Integration rated 4.7 from 48 reviews

Mailchimp

Integration rated 4.5 from 43 reviews

Google Drive

Integration rated 4.6 from 35 reviews

Stripe

Integration rated 4.7 from 32 reviews

See all 166 integrations

## Wix Key Sentiments

We analyzed 10753 verified reviews for Wix to find out what actual users really think.

Most Positive Sentiments

Website creation

78% Positive

16% Neutral

6% Negative

Users like Wix’s professional appearance and ease of use; it’s an ideal tool for beginners who want to create visually appealing websites quickly, with no coding skills necessary.

Website templates

65% Positive

25% Neutral

10% Negative

Wix offers a wide variety of customizable templates, which gives users creative freedom and the ability to easily build a unique site.

Website development

62% Positive

23% Neutral

15% Negative

Reviewers find Wix reliable for hosting and security, appreciating its multilayered threat defense system and two-step verification. They value the ease of use and the variety of features available, which cater to both simple and complex website needs. Users also express satisfaction with the platform's ability to make quick changes and maintain their websites with minimal effort.

Least Positive Sentiments

Customer support

56% Positive

18% Neutral

26% Negative

Many users say Wix has a variety of responsive and helpful customer support channels that provide quick issue resolution and professional assistance. However, some reviewers report slow response times and unhelpful support, which can lead to frustration and dissatisfaction.

Website customization

52% Positive

27% Neutral

21% Negative

Users acknowledge that Wix offers fewer customization options than coding-based platforms like WordPress, which can limit advanced users seeking highly unique designs. That said, Wix’s no-code platform is ideal for beginners and offers enough customization options for users to personalize their websites.

Website cost

61% Positive

18% Neutral

21% Negative

Reviewers find Wix to be cost-effective and affordable, especially for small businesses and personal websites. They appreciate the value for money and the ability to create websites without hiring a professional web designer. However, some users feel that the pricing can be high compared to other website builders, particularly for long-term use and premium features.

## Wix User Reviews

Overall Rating

4.4

Ratings Breakdown

5

57%

4

31%

3

10%

2

2%

1

1%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.2

Functionality

4.3

Furkan A.

Verified reviewer

Design

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2026

The Best All-in-One Website Platform for Agencies and Professional Web Designers

5

My overall experience has been excellent. As a UX/UI professional and agency owner, I’ve delivered numerous client projects using Wix and Wix Studio across different industries, including corporate websites, multilingual platforms, service businesses, landing pages, educational platforms, and marketing websites. The platform offers an excellent balance between ease of use and professional capabilities. Beginners can launch a website quickly, while experienced designers and developers can build highly customized solutions using Velo, CMS collections, APIs, and business applications. The all-in-one ecosystem saves a significant amount of time compared to managing separate hosting providers, plugins, security updates, and maintenance tasks. I would confidently recommend Wix to freelancers, agencies, small businesses, startups, and even medium-sized organizations looking for a scalable, reliable, and modern website platform.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

I’ve been using Wix professionally for years, both for my own projects and for client websites, and it has become my primary website development platform. Wix Studio has dramatically improved the workflow for agencies and freelancers with responsive design tools, reusable sections, design libraries, and an intuitive editor. The combination of Wix Studio, Velo, CMS, Business Solutions, Multilingual, and built-in SEO tools makes it possible to build everything from simple business websites to complex corporate platforms without relying on multiple third-party services. One of the biggest advantages is how quickly projects can be delivered while maintaining a professional level of quality. The hosting, security, SSL, CDN, backups, analytics integrations, forms, automations, CRM, and email marketing are all integrated into a single ecosystem, which significantly reduces maintenance time. The platform continues to evolve with frequent feature updates, AI-powered tools, improved responsive capabilities, and excellent performance. As an agency owner, this allows me to focus more on UX, design, and business strategy instead of server management. Customer support has also been consistently helpful whenever I’ve needed assistance, and the documentation is extensive for both beginners and advanced developers.

Cons:

Honestly, there isn’t much to complain about anymore. Compared to previous years, Wix has improved tremendously and continues to release meaningful updates. Like any large software platform, I’ve occasionally encountered small UI glitches or minor editor bugs, but they have never affected production websites and were usually resolved quickly through updates or support. I’d simply like to see even more advanced developer APIs, additional customization options for certain Business Solutions, and continued improvements to the Studio editor as new features are introduced. Overall, these are relatively minor points rather than real limitations.

Read More

OT

Octavia T.

Verified reviewer

Design

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed June 2026

Great for Beginners

4

Wix is a great choice for anyone newly entering the online world as a business or other professional.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Functionality

Pros:

Wix is a great platform for new buisnesses to use as they begin website development. It offers customizeable, modern templates that are easy to use and great for any business still exploring their color scheme or "feel."

Cons:

While Wix is a great website to use for any start-up businesses, personal use or even a teacher site it is best used in a paid version as otherwise there will be a label on your wesite indicating how your website was made.

Reasons for switching to Wix

Wix offered better services for the money paid.

Read More

CK

Caroline K.

Verified reviewer

Graphic Design

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed July 2026

Easy, Flexible, and Just a Little Bit Frustrating

5

Using Wix these days is a lot less stressful than it used to be. It’s easy to get something up and running quickly. The design freedom feels real — you can actually make a site that looks like you want it to, not just what the template designer imagined. But every now and then, you bump into limits or odd quirks that remind you you’re still working within a boxed system. Still, for most projects, it’s more than enough, and the whole process feels approachable, even for people who wouldn’t call themselves “techy.” Overall, it’s a solid option without a lot of hassle.

Ratings Breakdown

5

Ease of use

3

Value for money

4

Customer support

4

Functionality

Pros:

Wix has gotten a lot better at letting people build good-looking, functional websites without having to touch code. Drag-and-drop is actually smooth, not clunky and frustrating like it used to be. The app market is bigger, so you can add features without hiring a developer.

Cons:

Wix still feels a bit boxed-in if you want to do something outside the usual templates or features. Sometimes, you hit a wall where a specific customization just isn’t possible unless you’re willing to mess with Velo, their developer platform, which kind of defeats the whole no-code promise. The editor can get laggy as your site gets bigger, and it’s not always clear how to fix that. Also, once you pick a template, switching to a new one means basically starting over — which feels like a big commitment up front. They don’t always load as fast as you’d hope, especially on mobile.

Reasons for choosing Wix

Beginner-friendly, highly customizable, and packed with a wide range of templates and app integrations. Wix’s versatility and creative control won out due to more freedom and growth opportunities.

Reasons for switching to Wix

Wix’s interface more intuitive and less restrictive.

Read More

VR

Verified

Reviewer

Marketing and Advertising

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2026

Outstanding platform completely marred by a catastrophic support escalation pipeline

4

Historically, it has been a 5/5 product that I highly recommended. However, this current breakdown with technical support engineering—coupled with long ticket wait times while a live site is dark—has severely strained our relationship with a major client. It takes excessive pushing and demanding a live supervisor to get critical bugs flagged for actual attention.

Ratings Breakdown

5

Ease of use

4

Value for money

2

Customer support

5

Functionality

Pros:

Up until this week, my experience with Wix has been outstanding. The platform is incredibly intuitive, features excellent ease of use, and has provided solid hosting value for money over the years. Building and launching sites is typically a seamless process.

Cons:

The technical escalation pipeline is a total black hole if you encounter a systemic backend bug. We are currently dealing with a critical issue where an automated internal queue has completely frozen our client's site's SSL certificate deployment. Finding out from a supervisor that our high-priority engineering ticket sat completely untouched in a queue for 15 hours while a major client's site remained completely down globally is unacceptable. Frontline chat support is polite, but they lack the tools to fix backend database or network loop errors quickly.

Reasons for switching to Wix

Wix Studio Functionality and the ability to create business profile to handle client sites.

Read More

SP

Suphotjana P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed July 2026

Superb Product

5

Generally very good indeed, with great customer service and a superb product. This gives my business the tools it needs to create our online content.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Very easy to use, competitively priced and has some very high end features that we find very useful. The mobile integration is particularly useful, and some amazing content can be produced very quickly.

Cons:

Some of the menus can sometimes be a bit irritating.t in AI it can produce some very Americanised results which are not appropriate for my UK based business.

Reasons for choosing Wix

Better value, more feature rich and far more inline with what I needed for my business.

Read More

JH

Jannie H.

Verified reviewer

Arts and Crafts

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed June 2026

Many great opportunitis, tools and costumerservice

5

Eventhough I had a bit beginners difficulties, I have ended up being very satisfied, because I got a lot of good help from WIX

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

With Wix there are so many great opportunities for designs and a great big toolbox. Its also easy to get help and the staff is so kind, patient and willing to help until the problem is solved.

Cons:

Since there are so many opportunities it can also be a bit difficult to set up a homepage - at least for a beginner like me. But when its finally set up then its easy to edit

Reasons for switching to Wix

Because many more people remommende using WIX

Read More

MS

Michael S.

Verified reviewer

Entertainment

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed July 2026

It's about as good as it gets (which is a lowish bar)

4

It's very good for what it does. Design interface is intuitive, and the features are robust. I feel like it could be yet more intuitive to be inline with current AI standards.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

3

Functionality

Pros:

It is better than most at what it does. I am, for the first time, proud of a site I designed myself.

Cons:

Inability for support to actually help fix a problem. It was disappointing to learn that they literally cannot fix your problem.

Reasons for switching to Wix

Squarespace was utterly frustrating. Good switch.

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Alona K.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2026

An All-in-One Powerhouse with Outstanding Partner Support

5

My overall experience with Wix has been outstanding. Being a member of their Partner Program allows me to grow my business alongside them. A special shout-out goes to their Customer Support and Advanced Partner Teams — whenever a complex issue or a backend glitch arises, they handle it incredibly fast, professionally, and transparently. It’s a reliable all-in-one platform for both beginners and professional web design agencies.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

As a Wix Partner, I absolutely love the flexibility and speed of deployment that the platform offers. Wix Studio and standard editor options allow me to build stunning, responsive websites for various client industries without long development cycles. The ecosystem is very mature — from marketing tools to e-commerce features, everything is built-in and works smoothly.

Cons:

Sometimes the dashboard analytics or backend earnings overview tabs can have temporary propagation or syncing delays, which can be slightly confusing at first glance. However, these minor display issues are rare and never affect the actual performance or security of the live client websites.

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Marquita V.

Verified reviewer

Banking

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed August 2026

"Easy to Use, But Watch Out for Renewal Costs"

5

Wix offers a highly flexible and intuitive website-building experience, featuring a robust drag-and-drop editor, an extensive library of templates, and innovative AI integration that simplifies the design process. While the platform is ideal for beginners, some users may encounter occasional performance latency within the classic editor, as well as functional constraints when attempting to transition between templates or scale sophisticated back-end operations.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The platform provides complete drag-and-drop flexibility, allowing for the precise placement of visual and textual elements. It offers an extensive library of over 800 professional templates tailored to a wide range of industries. The integrated App Market enables seamless, one-click implementation of essential tools such as booking systems, forums, event ticketing, and live chat. Furthermore, the built-in SEO tools generate personalized, step-by-step checklists to accelerate Google indexing. The intuitive setup process facilitates the creation of a fully functional, customized website in minutes, and the free-tier model allows users to build, test, and publish a site without requiring an initial credit card commitment.

Cons:

Locks you into your chosen theme, requiring a total rebuild if you want to switch layouts later. Requires manual tweaking on a second editor screen to ensure the desktop design looks good on phones. Prevents you from exporting your website code or database to host it on another platform like WordPress.

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Vijay G.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2026

Simple Website Builder for Marketing Teams

4

In terms of the performance of Wix as a website building platform it has performed well in generating effective looking sites quickly so it can come in as a real advantage for marketers who work quickly, who can launch campaigns online without a technical hold up and will keep their websites slick.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Wix has made landing pages so simple to build and edit without the help of a developer. The drag-and-drop editor is seamless to use, there’s a multitude of slick modern-looking templates available, and building in custom forms or the like is incredibly easy. It saves a tonne of time when we need to get campaigns off the ground or edit anything on content.

Cons:

It’s perfect for basic websites that are focused solely on marketing. However, when it comes to using more sophisticated functionalities, it feels restrictive. For growth you’d struggle to add custom features like more advanced layouts to more developer focused.

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Showing 1 - 10 of 10753 Reviews

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## Wix FAQs

-   Is Wix safe and legit?
    
    Yes, Wix is considered a safe and legitimate web development platform because it protects user data and offers secure website hosting. When a user builds a site, it automatically gets HTTPS and Transport Layer Security (TLS) protection. Wix also provides 24/7/365 security monitoring.
    
-   What does Wix really cost?
    
    Wix is free if you only need limited features and don’t mind having a Wix-branded URL and ads. If you want to use your own URL and gain access to advanced features, plans start at $17 per month. All paid plans also give you a free domain for up to a year.
    
-   Who uses Wix the most?
    
    Wix is very popular among freelancers, individual designers, and small design firms. Its templates enable the creation of e-commerce sites, blogs, portfolio sites, and more. Wix is also a common option for those who want to quickly build a site but lack knowledge of HTML, JavaScript, CSS, and other coding languages.
    
-   Can anyone see my Wix website?
    
    Yes, anyone can see a site you build and publish via Wix if they have an internet connection. However, you can control which pages people can see and whether certain content is visible using Wix Dashboard settings. There is the option to not publish your site at all or until you’re ready.
    
-   Is Wix good for beginners?
    
    Yes, Wix is generally considered a good solution for beginners because you can use it to build sites without having any coding knowledge at all. New web designers can also use Wix’s prebuilt templates and AI-powered design tools to create complete sites relatively quickly.
    

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