Wolken ServiceDesk
About Wolken ServiceDesk
Wolken ServiceDesk Pricing
The pricing starts from $30 Per Agent Per Month for Support Analysts
Starting price:
$30.00
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Wolken ServiceDesk
1 Review
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Wolken ServiceDesk issues tracking on a single click.
Wolken gives you complete control over internal structures and workflows, allowing you to manage and deal with all events, service requests, change requests and more efficiently throughout the organization. Helps Simply put, Vilkin Enterprise Service Desk allows you to take care of all internal issues and concerns from a single platform.
CONSThe biggest problem with the Wolken service desk is an interface that manages helpdesk tickets through an IT engineer, but also for customers. It's ugly, hard to use, not intuitive. Anyone who needs to use this tool will need training. This is a big disadvantage these days when software companies are trying to provide outstanding user experience and usability in UI when selling software.