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Overall Rating
4.27 / 5 (11)
Ease-of-Use
4 / 5
Value for Money
3.5 / 5
Customer Support
4 / 5
Functionality
4 / 5
Last Review Written
November 25, 2019
Pros/Cons
  • Pros

  • The UI is pretty sexy, and it's really easy to use. Small footprint in the JavaScript tag is nice too.
  • Other great features offered by this tool are the action triggering capabilities, report funneling, and the CRM integrations (I mostly used Marketo, Salesforce, and Zendesk).
  • Cons

  • Very difficult to do anything without developers and to download complex reports with raw data at the user level.
  • Data appeared to disappear in a user's record even though the month-over-month graph shows record of user. Very hard to record accurate data if you're not being careful.
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