Zendesk Sell

Zoho Assist

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Ratings & Reviews

Overall Rating

4.34 / 5 (119)

4.58 / 5 (330)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

January 27, 2020

January 21, 2020

Pros/Cons

  • Pros

  • We love the app and the ease of use. It has been great for tracking sales and tasks associated with closing deals. It's also been great for ensuring collaboration and keeping everyone in the loop.

  • The sales process is great - you'll feel very welcomed. Their follow-up is consistent and they do a great job showcasing the full-featured product.

  • Cons

  • It's a young company so there are some glitches/kinks still being worked out which is understandable

  • - Sometimes too easy to change things that have been set by others - Contact uploading/downloading in .csv files is a bit of a pain at first, but not terrible to get used to.

  • Pros

  • unattended feature is great, i can sign in easy to my clients pc and provide faster support

  • What I like most about it, is that the free version integrates with Spiceworks and it has a aesthetically pleasing GUI.

  • Cons

  • The reporting function was more complex but it had all the features and functions you would need to get information in one place.

  • Sometimes, screen resolutions make initial connections a little choppy, but it usually clears up within a few seconds.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

237 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots