Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.
Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.
5
4
3
2
1
Ease-of-use
4.2
Customer Support
4.1
Value for money
4.3
Functionality
4.3
"Amazing product and a great experience. I was also very happy to see the analytics that pointed me in the right direction for next steps."
"Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product."
"Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation."
"We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess."
"Misleading information during the trial phase. Always upselling their useless apps through Zoho one."
"You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained."
Have you used Zoho CRM and would like to share your experience with others?
1-25 of 6,938 Reviews
Sort by
