# Best 15 Zoho Desk  Alternatives in 2026 - Software Advice

> Find the top Zoho Desk Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Help Desk Software for your business.

Source: https://www.softwareadvice.com/crm/zoho-desk-profile/alternatives

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Zoho Desk Alternatives

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[Overview](https://www.softwareadvice.com/crm/zoho-desk-profile/)[Reviews](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)

Alternatives

# Best 15 Zoho Desk Alternatives

Zoho Desk

4.5

[(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)

Starting Price: $9.00 per month

Free trial

Free version

Find your perfect match

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On this page

-   Popular Alternatives
    
-   Alternatives
    
-   Popular Comparisons
    

## Preview of Top Zoho Desk Alternatives

Main Product

Zoho Desk

4.5

[(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.46Value for money
-   4.30Customer support
-   4.46Functionality

Pricing

Starting at $9.00 per month

Get Price

Top Alternative

Zendesk Suite

4.4

[(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.16Value for money
-   4.26Customer support
-   4.36Functionality

Pricing

Starting at $55.00 per month

Get Price

Top Alternative

Freshservice

4.5

[(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.43Value for money
-   4.56Customer support
-   4.33Functionality

Pricing

Starting at $19.00 per month

Get Price

Top Alternative

SysAid

4.5

[(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.54Value for money
-   4.51Customer support
-   4.47Functionality

Pricing

Available upon request

Get Price

Top Alternative

Salesforce Service Cloud

4.5

[(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/)

Ratings Breakdown

-   4.10Ease of use
-   4.16Value for money
-   4.25Customer support
-   4.41Functionality

Pricing

Starting at $25.00 per month

Get Price

Top Alternative

Freshdesk

4.5

[(3443)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.41Value for money
-   4.49Customer support
-   4.35Functionality

Pricing

Starting at $19.00 per month

Get Price

## Zoho Desk Alternatives

[### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)

4.4

[(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Starting Price: $55.00 per month

Free trial

Free version

Starting Price: $55.00 per month

Free trial

Free version

### Features Comparison

93%

Unique Features for Zendesk Suite

-   Activity Dashboard
-   Archiving & Retention
-   Asset Tracking

See All

7%

Shared Features with Zoho Desk

-   Account Management
-   Audit Trail
-   Customer History

See All

### Integrations Comparison

88%

Unique Integrations for Zendesk Suite

-   123FormBuilder
-   3CLogic
-   ActiveCampaign

See All

13%

Shared Integrations with Zoho Desk

-   Aircall
-   BigCommerce
-   Capsule

See All

See Zendesk Suite Screenshots

[### Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/)

4.5

[(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Freshservice

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot

See All

0%

Shared Features with Zoho Desk

-   No shared features

### Integrations Comparison

79%

Unique Integrations for Freshservice

-   Amazon Redshift
-   BambooHR
-   Box

See All

21%

Shared Integrations with Zoho Desk

-   GitHub
-   Google Analytics 360
-   Harvest

See All

See Freshservice Screenshots

[### SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)

4.5

[(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

98%

Unique Features for SysAid

-   Access Controls/Permissions
-   Activity Dashboard
-   Alerts/Escalation

See All

2%

Shared Features with Zoho Desk

-   Workflow Configuration

### Integrations Comparison

71%

Unique Integrations for SysAid

-   Docusign
-   Google Calendar
-   Google Chat

See All

29%

Shared Integrations with Zoho Desk

-   Asana
-   Google Workspace
-   Harvest

See All

See SysAid Screenshots

[### Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/)

4.5

[(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for Salesforce Service Cloud

-   Activity Tracking
-   Alerts/Notifications
-   Autoresponders

See All

2%

Shared Features with Zoho Desk

-   Customer History

### Integrations Comparison

94%

Unique Integrations for Salesforce Service Cloud

-   CRM Analytics
-   Elastic Enterprise Search
-   Five9

See All

6%

Shared Integrations with Zoho Desk

-   Salesforce Sales Cloud

See Salesforce Service Cloud Screenshots

[### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/)

4.5

[(3443)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Freshdesk

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

0%

Shared Features with Zoho Desk

-   No shared features

### Integrations Comparison

75%

Unique Integrations for Freshdesk

-   Adobe Commerce
-   Ameyo
-   Box

See All

25%

Shared Integrations with Zoho Desk

-   Aircall
-   BigCommerce
-   Capsule

See All

See Freshdesk Screenshots

[### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Starting Price: $15.00 per month

Free trial

Free version

Starting Price: $15.00 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for LiveAgent

-   Agent Interface
-   Alerts/Escalation
-   Archiving & Retention

See All

3%

Shared Features with Zoho Desk

-   Account Management
-   Customer History

### Integrations Comparison

81%

Unique Integrations for LiveAgent

-   Actio
-   ActiveCampaign
-   Adobe Commerce

See All

19%

Shared Integrations with Zoho Desk

-   Asana
-   BigCommerce
-   ClickSend

See All

See LiveAgent Screenshots

[### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)

4.6

[(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for LiveChat

-   Activity Dashboard
-   Alerts/Escalation
-   Alerts/Notifications

See All

3%

Shared Features with Zoho Desk

-   Customer History
-   Multi-Language

### Integrations Comparison

83%

Unique Integrations for LiveChat

-   1CRM
-   1Password
-   2way

See All

17%

Shared Integrations with Zoho Desk

-   Asana
-   BigCommerce
-   Breeze

See All

See LiveChat Screenshots

[### JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/)

4.5

[(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/)

Starting Price: $20.00 per month

Free trial

Free version

Starting Price: $20.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for JIRA Service Management

-   Access Controls/Permissions
-   Alerts/Escalation
-   Alerts/Notifications

See All

2%

Shared Features with Zoho Desk

-   Audit Trail

### Integrations Comparison

86%

Unique Integrations for JIRA Service Management

-   8x8 Contact Center
-   BigGantt
-   BigPicture

See All

14%

Shared Integrations with Zoho Desk

-   Asana
-   GitHub
-   Google Analytics 360

See All

See JIRA Service Management Screenshots

[### HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/)

4.6

[(180)](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/)

Starting Price: $29.00 per month

Free trial

Free version

Starting Price: $29.00 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for HelpDesk

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot

See All

3%

Shared Features with Zoho Desk

-   Customer History
-   On-Demand Communications

### Integrations Comparison

64%

Unique Integrations for HelpDesk

-   Chatbot
-   HubSpot CRM
-   LiveChat

See All

36%

Shared Integrations with Zoho Desk

-   GitHub
-   Jira
-   Slack

See All

See HelpDesk Screenshots

[### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/)

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Starting Price: $24.17 per month

Free trial

Free version

Starting Price: $24.17 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Tidio

-   Activity Tracking
-   AI/Machine Learning
-   Alerts/Escalation

See All

0%

Shared Features with Zoho Desk

-   No shared features

### Integrations Comparison

84%

Unique Integrations for Tidio

-   Adobe Commerce
-   Agile CRM
-   Brevo

See All

16%

Shared Integrations with Zoho Desk

-   BigCommerce
-   Capsule
-   Google Analytics 360

See All

See Tidio Screenshots

[### ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)

4.4

[(231)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

Starting Price: $16.00 per month

Free trial

Free version

Starting Price: $16.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for ManageEngine ServiceDesk Plus

-   Activity Tracking
-   Alerts/Escalation
-   Alerts/Notifications

See All

2%

Shared Features with Zoho Desk

-   Audit Trail

### Integrations Comparison

63%

Unique Integrations for ManageEngine ServiceDesk Plus

-   ManageEngine ADManager Plus
-   ManageEngine ADSelfService Plus
-   ManageEngine Analytics Plus

See All

38%

Shared Integrations with Zoho Desk

-   Jira
-   Microsoft Teams
-   Zoho Analytics

See All

See ManageEngine ServiceDesk Plus Screenshots

[### Intercom](https://www.softwareadvice.com/crm/intercom-profile/)

4.5

[(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/)

Starting Price: $39.00 per month

Free trial

Free version

Starting Price: $39.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for Intercom

-   Access Controls/Permissions
-   Activity Dashboard
-   Automated Responses

See All

2%

Shared Features with Zoho Desk

-   SMS Messaging

### Integrations Comparison

81%

Unique Integrations for Intercom

-   24sessions
-   Affogata
-   Archbee

See All

19%

Shared Integrations with Zoho Desk

-   Aircall
-   AskNicely
-   GitHub

See All

See Intercom Screenshots

[### Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Starting Price: $69.00 per month

Free trial

Free version

Starting Price: $69.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Bitrix24

-   API
-   Approval Process Control
-   Approval Workflow

See All

0%

Shared Features with Zoho Desk

-   No shared features

### Integrations Comparison

77%

Unique Integrations for Bitrix24

-   3CX
-   Albato
-   Apache OpenOffice

See All

23%

Shared Integrations with Zoho Desk

-   Alegra
-   Asana
-   ClickSend

See All

See Bitrix24 Screenshots

[### BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/)

4.7

[(140)](https://www.softwareadvice.com/help-desk/boss-support-central-profile/reviews/)

Starting Price: $29.00 per month

Free trial

Free version

Starting Price: $29.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for BOSSDesk

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot

See All

2%

Shared Features with Zoho Desk

-   Audit Trail

### Integrations Comparison

67%

Unique Integrations for BOSSDesk

-   ChatGPT
-   TeamViewer ONE

33%

Shared Integrations with Zoho Desk

-   Zapier

See BOSSDesk Screenshots

[### Faveo Helpdesk](https://www.softwareadvice.com/remote-support/faveo-helpdesk-profile/)

4.5

[(117)](https://www.softwareadvice.com/remote-support/faveo-helpdesk-profile/reviews/)

Starting Price: $14.00 per month

Free trial

Free version

Starting Price: $14.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Faveo Helpdesk

-   Alerts/Escalation
-   API
-   Automated Routing

See All

0%

Shared Features with Zoho Desk

-   No shared features

### Integrations Comparison

60%

Unique Integrations for Faveo Helpdesk

-   Facebook Apps and Tabs
-   Instagram
-   LimeSurvey

40%

Shared Integrations with Zoho Desk

-   Twitter/X
-   WhatsApp

See Faveo Helpdesk Screenshots

## Popular Zoho Desk Comparisons

[Freshdesk vs Zoho Desk](https://www.softwareadvice.com/crm/freshdesk-profile/vs/zoho-desk/)[Zendesk Suite vs Zoho Desk](https://www.softwareadvice.com/compare/26892-Zendesk/vs/393877-zoho-desk/)[LiveAgent vs Zoho Desk](https://www.softwareadvice.com/crm/liveagent-profile/vs/zoho-desk/)[Freshservice vs Zoho Desk](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/zoho-desk/)

Still Not Sure?

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