ZooM

by SPEC INDIA

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About ZooM

ZooM is a mobile sales force automation platform that helps retail, distribution, manufacturing, wellness and other businesses manage on-site agents, invoices, orders, deals or promotions and more. The sale route management module enables managers to create journey plans and pre-scheduled tour plans and view the geo-location of customer addresses. ZooM allows professionals to create survey forms in the multiple-choice questionnaire (MCQ) format, collect customer feedback and analyze market trends. It offers a host of features including competitive analysis, reporting, employee tracking, configurable workflows, activity dashboard and more. Additionally, managers can utilize the attendance tracking and leave management system to track employees’ attendance and export...

ZooM Pricing

Starting price: 

$18.00 per month

Free trial: 

Available

Free version: 

Not Available

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ZooM dashboard

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ZooM User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 16 reviews

Kalei

Modern Hire

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Functionality

5

Reviewed April 2020

Good for Sales Force

Pros

I enjoyed the ease of use of this product the most. While I was not the one to implement it, I’ve had no problems using it thus far.

Cons

Since it is not a well known/popular tool to use for Sales Force finding proper help documentation was tricky at times.

Alexandra

Comfort Measures, Inc.

Verified reviewer

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2020

Love this product!

Overall, Zoom has been an amazing product and I would recommend it to everyone I know.

Pros

I with out any doubt love zoom and what it has to offer. I have used it not only in my professional field but also in my personal life.

Cons

I am still learning how to navigate through the product and have no negative things to say at this time.

BasavaRaju

Selfemployed

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

5

Reviewed May 2021

Try Zoom if you're seeking for a comprehensive tool

Overall, I've had a positive experience with this app and would recommend it to anyone who wants to better organise their sales data.

Pros

Try Zoom if you're seeking for a buddy to help you improve your product distribution and tracking system. It's a comprehensive tool that makes accepting orders and conducting surveys a breeze.

Cons

The greatest disadvantage of this program is that it is only compatible with Android devices. The app is not compatible with iOS devices. Because the majority of people use iOS, there were issues with accessing the mobile app and the tools within it.

Barry

Buena Vista Group, Inc.

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

3

Functionality

2

Reviewed November 2020

Very young CRM/POS software

We only ran ZooM through a POC for less than a year for a customer. In the end it wasn't something we could recommend to our customers.

Pros

It's very simple and basic interface doesn't take much time to learn.

Cons

ZooM is not iOS or Mac compatible. This means if you buy ZooM you do not have the option run it on iOS in the near future. I'm not sure if this is on their roadmap.

Reasons for choosing ZooM

We didn't end up going with the product. ZooM wasn't iOS and Mac compatible. Being locked in to licensing with ZooM meant not having the option to use iOS in the future. Besides that, the software has a very basic feel. It doesn't feel like a very mature product. I know all software must start from something but I get the feeling with ZooM that I'm not sure how long it will be around. With POS/CRM/SFA software, it can take a long time to implement (adding products, pricing, etc, etc, etc...) and configure and we were really hesitant to put the time and energy in to it not know how long it will around for.

Anonymous

Verified reviewer

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

4

Customer support

4

Functionality

3

Reviewed March 2021

Customer Relations Management

It is a seamless integrated solution that manages interactions between customers, business partners and employees to help companies grow and succeed.

Pros

Includes sales force automation, customer service and support applications, marketing automation, business partner management, business intelligence, application development, Internet of Things (IoT), integration and cloud services.

Cons

The system crashes for a very short time and comes back quickly. At that time, there is a return from the backup. In this case, everything you did in the last 5 minutes may be lost.

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