ZooM Software

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About ZooM

ZooM is a mobile sales force automation platform that helps retail, distribution, manufacturing, wellness and other businesses manage on-site agents, invoices, orders, deals or promotions and more. The sale route management module enables managers to create journey plans and pre-scheduled tour plans and view the geo-location of customer addresses. ZooM allows professionals to create survey forms in the multiple-choice questionnaire (MCQ) format, collect customer feedback and analyze market trends. It offers a host of features including competitive analysis, reporting, employee tracking, configurable workflows, activity dashboard and more. Additionally, managers can utilize the attendance tracking and leave management system to track employees’ attendance and export...

ZooM Pricing

Starting price: 

$18.00 per month

Free trial: 

Available

Free version: 

Not Available

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ZooM dashboard

ZooM User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 49 reviews

naveen

Verified reviewer

Company size: 1 employee

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Zoom review

Overall ride is good. It continually fantastic to comprehend and tune your your income pressure and automate at the equal time with ZooM.

Pros

You can effortlessly tune what precisely is occurring in the field. You can effortlessly song all of your income crew and it additionally minimizes the coordination time between subject and the backend team. The second an motion is carried out by using a income executive, it is accompanied by means of an electronic mail and an SMS. Any motion carried out via a area government and robotically shared with MIS and gorgeous motion is taken primarily based on your flowchart.

Cons

The solely issue abut ZooM is that it has solely electronic mail support. The solely issue abut ZooM is that it has solely electronic mail support.

User Profile

Rushabh

Verified reviewer

Company size: 51-200 employees

Industry: Business Supplies and Equipment

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

February 2022

Excellent automation platform for small to large businesses

Pros

ZooM is one of the best software to automate our daily sales business. ZooM software helps retailers , distributors, manufacturers to manage their on site customers, account details , orders. This software also help to plan future activities and goals to grow our business by creating reports and surveys and analysis, tracking system.

Cons

ZooM is not that much compatible for iOS or Mac. Although, I am still using this software so I like this software, at start this software's dashboard is bit confusing but after understanding all the features now I can use this software confidently.

Prashanth

Company size: 10,000+ employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
2

Functionality

out of 5

May 2022

Fully customizable, feature rich

Pros

Helps retrieve real time demand generation data, sales, goods and helps with time optimization. Plenty of performance metrics, API support and a Mobile app

Cons

No mobile app for IOS, UI could use some steamlining

Barry

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
2

Functionality

out of 5

November 2020

Very young CRM/POS software

We only ran ZooM through a POC for less than a year for a customer. In the end it wasn't something we could recommend to our customers.

Pros

It's very simple and basic interface doesn't take much time to learn.

Cons

ZooM is not iOS or Mac compatible. This means if you buy ZooM you do not have the option run it on iOS in the near future. I'm not sure if this is on their roadmap.

Reasons for choosing ZooM

We didn't end up going with the product. ZooM wasn't iOS and Mac compatible. Being locked in to licensing with ZooM meant not having the option to use iOS in the future. Besides that, the software has a very basic feel. It doesn't feel like a very mature product. I know all software must start from something but I get the feeling with ZooM that I'm not sure how long it will be around. With POS/CRM/SFA software, it can take a long time to implement (adding products, pricing, etc, etc, etc...) and configure and we were really hesitant to put the time and energy in to it not know how long it will around for.

Priyanka

Company size: 51-200 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Uses of Zoom

Zoom is the best software to automate our daily sales in business. It helps in job tracking as well as optimization. This software helps to send the task status with the necessary feedback. It is very user-friendly and can be used in invoicing, billing, and documents. It also helps to monitor attendance.

Pros

1) It can track sales and automate at the same time with zoom. 2) The service of this application is amazing like the customer signature feature is great. 3) It's easy to set up inventory and invoices and meetings. 4) It helps businesses by creating, analyzing, and tracking reports and surveys.

Cons

1) It does not work on iOS or Mac. 2) It is expensive. 3) User interface is not that intuitive.

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