--- title: "Bitget Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Bitget. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bitget is a good fit for you!" source_url: "https://www.softwareadvice.com/cryptocurrency-exchange/bitget-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Cryptocurrency Exchange Software](https://www.softwareadvice.com/cryptocurrency-exchange/) / [Bitget](https://www.softwareadvice.com/cryptocurrency-exchange/bitget-profile/) / Bitget Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cryptocurrency-exchange/bitget-profile/) Reviews # Bitget User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 26 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 3.7/5 - Value for money: 4.0/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 15 reviews (58%) - 4 stars: 7 reviews (27%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 4 reviews (15%) ### Most mentioned pros - I like its features, the API, the wallet, the listing, its service. - It has a very easy to understand UI/UX, vast trading options and many other awesome features. - I love the user friendly interface, bitget customer support doesn't waste time to attend to their users complaint. ### Most mentioned cons - It has an agent calling himself Professor [sensitive content hidden] (fake) with his Assistance [sensitive content hidden] (fake) who lure unsuspecting crypto investors to invest with Bitget and copy trades using the professor's signals. - I lost my all my trading money with the markets that crashes yesterday. - In the process, they convince traders to invest more and for those who fall for this scam, they never see their money again. ## Bitget customer reviews Showing reviews 1-25 of 26 (page 1). ### Best crypto wallet! - Overall rating: 5/5 - Reviewer: Ashley B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I had a great experience with Bitget. I was stuck with a crypto coin and needed a wallet where I could exchange or sell for USD. It was fast and easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros What I Iiked most about Bitget is how easy it was to create a wallet and trade crypto. It was easy to figure out and didn't cost very much. #### Cons I've only used Bitget a few times and there's nothing that I didn't like about it. It was excellent. #### Reasons for switching to Bitget Trust Wallet didn't support BC Game coin. --- ### Bitget's ease of use and security. - Overall rating: 5/5 - Reviewer: Ebuka N. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Overall experience, I will say it is Awesome. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Firstly, It's the copy trading feature- It allows users to copy the trades of experienced traders. Secondly, lots of events and promotions for traders and newbies looking to venture into crypto trading. Thirdly, the user interface is easy to understand. Most important, is the security- There are security measures in place to protect my funds and I love that. #### Cons I don't get fund alerts about new funds entering into my account. I don't know if this is a con but It doesn't affect me using the product. #### Reasons for switching to Bitget I needed a very good and exceptional product for digital asset management. I needed a product that also felt more personal and secure and Bitget gave me that. --- ### Not good has functionality issues - Overall rating: 1/5 - Reviewer: John M. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered “I highly recommend not using BitCat platform. It’s always lagging, extremely slow, and has memory issues. Settings don’t hold, indicators have to be reloaded constantly, and overall performance is terrible. Plus, the customer support is very poor. It’s not worth the hassle.” #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 --- ### Bitget Review: One of the best Biggest Exchangers - Overall rating: 4/5 - Reviewer: Safiyyah A. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Switching to Bitget has been one of my best decisions this year. I earn a lot using their copy trading and also benefit from new listing airdrops. There's much more to explore, and the identity verification process is very easy. I would say the overall experience is very good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros One of the best things about Bitget for me is the integration of the Web3 wallet in the exchange. It makes it easy to switch to a Web3 wallet and delve into your activities with so much ease. Second for me is copy trading, having to copy the trades of very good traders without stress. #### Cons Too many announcements. Sometimes when you are in a hurry to open the app, you need to wait for the announcement popup to disappear for some seconds. #### Reasons for switching to Bitget they have less security, and I don't like their UI design hence I switched to Bitget --- ### Bitget Review - Overall rating: 4/5 - Reviewer: Ella J. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered It has been an awesome ride with bitget exchange. With Bitget, I'm enjoying a sweet ride as a crypto trader. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I love the user friendly interface, bitget customer support doesn't waste time to attend to their users complaint. #### Cons Nothing for now.Bitget is awesome to use a. #### Reasons for switching to Bitget Binance has a lot of manipulations in their future trading. --- ### My Honest Thoughts on Bitget - Overall rating: 5/5 - Reviewer: Lee J. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience has been good. Their features are solid, and you hardly ever find yourself having any troubles with them. Sending and receiving of crypto has been made incredibly simple too. With services like theirs, its no surprise why Bitget has been getting a lot more users lately. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its Copy Trading feature, and its token ($BGB) performance since launch. #### Cons The way the dashboard is a little bit jam-packed with too much information. #### Reasons for switching to Bitget Binance had some issues with the American government and to ensure safety of my funds, I had to move to a more reputable platform that felt safe. Bitget was the answer. --- ### Bitget Is The Next Big Exchange To Look Out For - Overall rating: 5/5 - Reviewer: Victor M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered My experience with Bitget has been smooth and easy, it's great using Bitget for trading, saving, sending and receiving cryptocurrency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the way the exchange has a high liquidity for copy trading. #### Cons The interface needs more implication and features. #### Reasons for switching to Bitget Because of unavailability of varieties of crypto I wanted to trade. --- ### Good potential to be a leading platform - Overall rating: 5/5 - Reviewer: Yonn W. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Overall a good experience, had no problems with the exchange. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked the Community and Copy Trade products. #### Cons The background color of the graphics is a bit dark in the standart collors #### Reasons for switching to Bitget I made the switch because the BitGet community is larger and I liked the Copy Trades products. --- ### My review about Bitget one of the best crypto exchange apps - Overall rating: 5/5 - Reviewer: Leonard G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Bitget has been a nice trading exchange app since I have been using it. It is more thank 4 years which I’ve been on it . It’s a pleasure using Bitget and I can recommend it for my friends and family #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros -It has good deposit and withdrawal rates in local currencies to USD -Their p2p is superb -I enjoy its user friendly interface -Strong community It has advanced trading tools #### Cons -Regulatory risk -They sometimes manipulate current price of coins - Customer support should be improved --- ### A promising exchange - Overall rating: 4/5 - Reviewer: Muizz A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered I'll say it has been good, I use it a lot daily and place trades on it which feel very smooth and easy. Still have things to improve on but decent for now #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Feels very similar to Binance in terms of trading experience, user interface and security. They also have some great and outstanding features like their various forms of copy trading #### Cons I don't like their P2P, not a lot of available of merchants, lower rate than Binance in some cases and lastly I still had to pay $0.8 fees for using it which Binance don't have also --- ### Not recommended - Overall rating: 1/5 - Reviewer: Izak V. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Not recommended. Lost money with app not working right. More than one's I got a message that I am using a new device but I was using the same device than before. More than one, when I wanted to login the app didn't recognize my authentication app code. After that I had to reset my authentication app and send them my ID and more. They also told me my photo's was scanned and not valid. I took the pictures I didn't scan it. I am now logged out for over 30 hours and no response from support. I couldn't login to close my trade. I lost my all my trading money with the markets that crashes yesterday. My rating for themis a minus 10. Rather use Bybit app. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros App looks good. Easy to use. I can't add anything more --- ### Exchange cool e divertente - Overall rating: 4/5 - Reviewer: Francesca P. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Buon exchange e portafoglio per divertirsi con le crypto ma non investirei più di tanto perché ci sono exchange più semplici da usare. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Bitget ha una varietà di crypto coins incredibile. Si può usare per svariati airdrops e launch pool. Offre diversi servizi di trading e stake to earn, il che da la possibilità di guadagnare anche passivamente. #### Cons L’interfaccia è un po’ confusionaria. Non è molto intuitivo sia come sito che come app. Io lo semplificherei molto. C’è troppa roba in una schermata sola. In più i limiti di prelievo sono troppo alti così come le fees da pagare. #### Reasons for switching to Bitget Per provare un exchange con diverse monete --- ### Bitget is the Best Exchange - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Bitget is the best Exchange I have ever had #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bitget is real useful and userfriendly for all the users #### Cons internally very easy to send, no gas fee --- ### BITGET, a user-friendly CEX - Overall rating: 5/5 - Reviewer: Antoniette k. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Great experience, recommendable CEX 24/7 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple UI,Copy-trading,secure,volatility #### Cons The emails can be overwhelming or missed #### Reasons for switching to Bitget To explore better crypto product options --- ### Michael's review of Bitget - Overall rating: 5/5 - Reviewer: Michael E. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It has a very easy to understand UI/UX, vast trading options and many other awesome features. #### Cons The customer support especially for Nigeria can be better and quicker. --- ### An innovative trading platform for newbies & professionals. - Overall rating: 5/5 - Reviewer: Zeddicus Z. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered I find it better as my losses are very minute leveraging on the copy trading features. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros 1. Spot Copy trading 2. Futures Copy trading 3. Smart trend #### Cons It has been their P2P liquidity, it needs to be improved upon. --- ### Bitget is reliable - Overall rating: 4/5 - Reviewer: Kingsley U. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros User interface and experience is simple to understand and navigate especially for newbies who are new to crypto space #### Cons I want frequent launchpads from them if possible every month. --- ### Bitget & its fake setups - Overall rating: 1/5 - Reviewer: Iso J. - Verified reviewer: Yes - Industry: Investment Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Bitget has several fake setups and one of them is through WhatsApp. It has an agent calling himself Professor [sensitive content hidden] (fake) with his Assistance [sensitive content hidden] (fake) who lure unsuspecting crypto investors to invest with Bitget and copy trades using the professor's signals. In the process, they convince traders to invest more and for those who fall for this scam, they never see their money again. They get locked out of their Bitget accounts and [sensitive content hidden] and the professor tell them to deposit more funds in order for Bitget to unlock their accounts. There is no way they can contact support for help. My niece was the latest victim. Be warned! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There is nothing that I like about Bitget because its a complete scam. I have come to realize that Bitget was purposely set up to "suck" up people's hard-earned money so people must be warned. #### Cons Bitget is a fake Crypto Exchange......a complete scam. They get people to deposit funds and then after they do, they lock them out of their accounts and there's no way they can get help from anyone. --- ### Bitget Leverage - Overall rating: 5/5 - Reviewer: Terkimbi i. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered My experience using the exchange has been great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Bitget has wide variety of crypto assets, products, and trading features, as a futures trader I love its cross/isolated margin mode with 125X leverage however, the mobile trading app lacks charting tools for doing proper analysis, I always have to visit tradingview to do my analysis, the exchange should please look into this for a possible upgrade. #### Cons High leverage and good liquidity in the futures market --- ### Bitget Trading - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Import and Export - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Great experience, Glad I started using it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Copy trading and their user friendly interface #### Cons Nothing really for now, Bitget has been doing great. --- ### Bitget The Fast Growing Crypto Exchange - Overall rating: 4/5 - Reviewer: Akinyemi T. - Verified reviewer: Yes - Industry: Online Media - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Copy trading and their friendly user interface. #### Cons Their app can be slow sometimes which make me feel uncomfortable --- ### Bitget's Overall performance - Overall rating: 5/5 - Reviewer: Joseph N. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like its features, the API, the wallet, the listing, its service. It is user-friendly and can be recommended for other users. #### Cons The cons about bitget is that it wasnt known as much, but the moment it was widely known, i know that people wont be disappointed in using it. --- ### My experience so far on Bitget exchange - Overall rating: 5/5 - Reviewer: Bashir M. - Verified reviewer: Yes - Industry: Food Production - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I would say it's the user-friendliness of the UI and transparency in trading fee charges #### Cons Their trading view not including spot trades --- ### Bitget Review - Overall rating: 5/5 - Reviewer: Rachelle Anne S. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I am a new user of this. It is easy to use and understand like the other crypto wallets. #### Cons So far I have no negative experience yet since I am a new user. --- ### Bitget, A Potential Centralized Cryptocurrency Exchange - Overall rating: 4/5 - Reviewer: Suman Chandra P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly interface and expertise of customer support. #### Cons Need to improve in product configuration. ## More reviews [Next reviews](https://www.softwareadvice.com/cryptocurrency-exchange/bitget-profile/reviews/?page=2) --- Bitget Reviews, Pros and Cons - 2026 Software Advice