Zengo

RATING:

4.7

Overview

About Zengo

Zengo sets itself apart as a self-custodial wallet, free of the usual seed phrase weaknesses. Safeguard your crypto assets, from cryptocurrencies to NFTs, using the crypto wallet where industry leading security comes as standard. Zengo's leading approach to crypto security has earned the trust of over 900,000 customers. And for a good reason: not a single Zengo wallet has ever been hacked. Buy, sell, swap and transact over 120+ crypto and Web3 assets, backed by our potent MPC security, a robust recovery system, and our unmatched 24/7 human customer support. For an added layer of protection, Zengo Pro premium subscription offers even more security features, like Asset Withdrawal Protection, a Web3 Firewall, and Legacy Transfer - the industry’s first self-custodial inh...

Zengo Pricing

Free trial:

Not Available

Free version:

Available

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Zengo Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zengo

1 - 5 of 85 Reviews

Read All 85 Reviews

Soumya

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2023

Zero Hacks Since '18

Omitting the notion of writing something down in a piece of paper & storing it doesn't only seen difficult, but it actually is. Billions of dollars are lost every quarter on DeFi & Cryptocurrencies due to human negligence, Gullible errors and malicious websites. This is the problem Zengo aims to solve. Accompanied with top tier features such as Web3 Firewall which prevents connecting to sketchy websites, no seedphrases to write down this ease of usage & the always reliable MPC security. Security is a top priority for Zengo and they definitely excel at it.

PROS

Firstly, the ambiance of user experience is very fluid in Zengo. Ranging from smooth transactions, ease of usage, guaranteed fund recovery & now with added benefits such as legacy transfer and Zengo Pro is like icing on the cake

CONS

There is nothing i particularly dislike about Zengo

Reasons for switching to Zengo

I'm not writing down 12 or 24 letters nobody got time for that.

Vendor Response

Wow - we're glad we could make your crypto experience safe and simple. Thank you for your kind words!

Replied October 2023

David

Banking, 1 employee

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2023

Zengo brings Grandma into the world of cryptocurrency.

Really really awesome wallet. Mostly because of their excellent facial recognition unlock system. There are now no complicated seed phrases needed to recover your wallet when you want to add it to a new device.

PROS

The ability to recover a cryptocurrency wallet and its assets is key to onboarding the next billion users. The Zengo wallet achieves this with surprising simplicity. By being able to use your face's image as a unlock key to your wallet, the days of worrying about the complexity of seed phrases are over! Anybody now, even your grandma, can understand how to access their Zengo wallet.

CONS

The two Fiat currency onramp options are insufficient for most users in the United States. There is no ACH draw option, and one of the two providers is MoonPay. Unfortunately, Moon Pay has a history in the United States of being rejected, almost universally, by all debit and credit card providers.

Reason for choosing Zengo

The fact that there is no seed phrase made this an excellent option to use alongside the Coinbase wallet. Not replace it, but use it as my wallet for everyday transactions.

aaron

E-Learning, 1 employee

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed December 2023

Simplicity is key to introduction of a new thing.

no problems. a good app for beginning in crypto

PROS

the simplicity of the interface and ease of recovery.

CONS

the 3rd party market and small selection of coins

Reason for choosing Zengo

ease of access and relative rease to introduce to people with no experience

Francesco

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2023

An awesome experience

It's a great experience, I'm surely gonna invite my crypto buddies to Zengo.

PROS

I like the ease of use, the clear UI and the great UX.My favourite features are the security one and the easy recover.

CONS

The lack of L2 compatibility and I think that Zengo needs a chrome extension too.Also I would love to have 2FA with yubikeys.

Gregory

Automotive, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

FUNCTIONALITY

Reviewed October 2023

Simple and easy to use

It’s been good overall. Would like to see an option to redact money sent.

PROS

Simple and easy to use. It works as required

CONS

Difficulty to take money out and send to my bank in Australia

Reasons for switching to Zengo

Needed something better or simpler

Read All 85 Reviews

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