Benevity vs Bright Funds

RATING:

3.3

(36)

Benevity has 36 reviews and a rating of 3.28 / 5 stars vs Bright Funds which has 44 reviews and a rating of 4.91 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.3 (36)
4.9 (44)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3 / 5
5 / 5
Customer Support
3 / 5
5 / 5
Functionality
3 / 5
5 / 5
Last Review Written
May 17, 2024
April 25, 2024
Pros/Cons
  • Pros

  • It makes it so easy to set up volunteering events in the system and organize fun volunteering events for employee engagement.
  • We love that our donors are able to use Benevity as their third-party funds processing platform. It is easy to log into and pull reports.
  • Cons

  • I am not even sure if they are the only company in there industry, but they need some competition. I wouldn't be shocked if someone is going to prison from Benevity at some point.
  • It was extremely difficult to set up and customer service was lacking.
Read all user reviews
  • Pros

  • I was able to see the progress of my donation. I talked to customer service about it, and Yasmin went above and beyond and provided a scan of the disbursement.
  • The clean interface and clear donation overview.
  • Cons

  • It was sometimes hard to remember the exact name of the service. I wanted to be able to type in my browser and retrieve it through the url history.
  • Finding the right organization to which to direct my money is sometimes difficult. This isn't really Bright Funds' fault, but it does make the platform overall more difficult to use.
Read all user reviews
Pricing Range
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$
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos