--- title: "Best Customer Advocacy Software - 2026 Reviews & Pricing" description: "Find the best Customer Advocacy Software for your organization. Compare top Customer Advocacy Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/customer-advocacy/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Customer Advocacy Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Advocacy Software of 2026 Updated October 29, 2026 On this page 1. Popular Comparisons 2. Related Software Filter products 103 results ### Compare Products Showing 1 - 25 of 103 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### [Birdeye](/online-payment/birdeye-profile/) - Overall rating: 4.7/5 - Reviews: 708 - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small operations to large enterprises across healthcare, financial [Read more](/online-payment/birdeye-profile/) ##### What users love - Centralized review collection and response - Responsive and helpful support team - User-friendly and intuitive interface ##### To take in mind - Expensive for small businesses - Inconsistent service and communication issues - Difficult contract cancellation process #### Features ##### Best rated features - Survey/Poll Management: 5/5 - Response Types: 5/5 - Multi-Channel Distribution: 5/5 - Brand Tracking: 5/5 [See all features](/online-payment/birdeye-profile/#key-features) #### Pricing ##### Starter - Price: Custom - Pricing available upon request ##### Growth - Price: Custom - Pricing available upon request ##### Dominate - Price: Custom - Pricing available upon request [See full pricing details](/online-payment/birdeye-profile/#pricing-and-plans) --- ### [Referral Factory](/influencer-marketing/referral-factory-profile/) - Overall rating: 4.8/5 - Reviews: 162 - Starting price: $200.00/month - Best for: Value for money - Free trial: Available - Free demo: Not available #### Overview Referral Factory is referral marketing software for mid-market companies, enterprise teams and multi-location businesses that need to launch, manage and scale customer referral [Read more](/influencer-marketing/referral-factory-profile/) #### Features ##### Best rated features - Multi-Campaign: 5/5 - Real-Time Analytics: 5/5 - Fraud Detection: 5/5 - Activity Dashboard: 5/5 ##### Worst rated features - Customizable Branding: 3/5 [See all features](/influencer-marketing/referral-factory-profile/#key-features) #### Pricing ##### Basic - Price: $200.00/month ##### Pro - Price: $400.00/month ##### Enterprise - Price: $1,000.00/month [See full pricing details](/influencer-marketing/referral-factory-profile/#pricing-and-plans) --- ### [InviteReferrals](/marketing/invitereferrals-profile/) - Overall rating: 4.9/5 - Reviews: 182 - Starting price: $99.00/month - Best for: Ease of use - Free trial: Available - Free demo: Not available #### Overview InviteReferrals is a cloud-based solution designed to help online businesses of all sizes manage customer referral programs through mobile applications and social sharing tools. [Read more](/marketing/invitereferrals-profile/) #### Features ##### Best rated features - Loyalty Program: 5/5 - Reporting/Analytics: 5/5 - Banner Management: 5/5 - Multi Level Marketing (MLM): 5/5 ##### Worst rated features - Contact Management: 3.5/5 - Employee Referral Management: 3.6/5 - Lead Engagement: 3.8/5 [See all features](/marketing/invitereferrals-profile/#key-features) #### Pricing ##### Basic - Price: $99.00/month [See full pricing details](/marketing/invitereferrals-profile/#pricing-and-plans) --- ### [Kangaroo](/contest/kangaroo-profile/) - Overall rating: 4.9/5 - Reviews: 263 - Starting price: $79.00/month - Best for: Customer support - Free trial: Available - Free demo: Not available #### Overview Kangaroo is a cloud-based loyalty and marketing management platform designed for retail businesses of all sizes that offers membership management, corporate memberships, gift [Read more](/contest/kangaroo-profile/) #### Features ##### Best rated features - Customizable Questions: 5/5 - Customer History: 5/5 - Customizable Fields: 5/5 - Surveys & Feedback: 5/5 ##### Worst rated features - Segmentation: 2.5/5 - Contact Database: 3.7/5 [See all features](/contest/kangaroo-profile/#key-features) #### Pricing ##### Core - Price: $79.00/month - The Core Plan is perfect for small businesses ready to launch their first loyalty program. It ##### Plus - Price: $199.00/month - The Plus Plan is built for growing brands that want more than just loyalty — it’s your all-in-one ##### Elite - Price: $399.00/month - The Elite Plan is designed for established brands that need full control and flexibility. Get access [See full pricing details](/contest/kangaroo-profile/#pricing-and-plans) --- ### [Okendo](/customer-loyalty/okendo-profile/) - Overall rating: 4.9/5 - Reviews: 241 - Starting price: $19.00/month - Best for: Review Monitoring - Free trial: Available - Free demo: Not available #### Overview Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it [Read more](/customer-loyalty/okendo-profile/) #### Features ##### Best rated features - Ratings/Reviews: 5/5 - Email Reminders: 5/5 - API: 4.9/5 - Review Monitoring: 4.8/5 ##### Worst rated features - Reporting & Statistics: 3.3/5 - Data Import/Export: 3.5/5 - Customizable Reports: 3.7/5 [See all features](/customer-loyalty/okendo-profile/#key-features) #### Pricing ##### Essential - Price: $19.00/month - The plan is for new stores wanting to drive sales with social proof. ##### Growth - Price: $119.00/month - The plan is for stores ready to accelerate review & UGC generation. ##### Power - Price: $299.00/month - The plan is for fast-growing brands with integrated tech-stacks & customization needs. [See full pricing details](/customer-loyalty/okendo-profile/#pricing-and-plans) --- ### [ClientCircle](/customer-communications-mngt/rocket-referrals-profile/) - Overall rating: 4.9/5 - Reviews: 121 - Starting price: $30.00one time - Best for: Features - Free trial: Not available - Free demo: Not available #### Overview ClientCircle is complete suite of sales, marketing, and communications tools and services that help insurance agencies grow. We help insurance agents manage the full customer [Read more](/customer-communications-mngt/rocket-referrals-profile/) #### Features ##### Best rated features - Negative Feedback Management: 5/5 - Review Notification: 5/5 - Contact Management: 5/5 - Chat/Messaging: 5/5 [See all features](/customer-communications-mngt/rocket-referrals-profile/#key-features) --- ### [AiTrillion](/customer-advocacy/aitrillion-profile/) - Overall rating: 4.9/5 - Reviews: 77 - Starting price: $1.00/month - Free trial: Not available - Free demo: Not available #### Overview AiTrillion is an all-in-one marketing automation platform to boost the impact of eCommerce marketing across the entire customer lifecycle by leveraging user data, automation, [Read more](/customer-advocacy/aitrillion-profile/) #### Features ##### Best rated features - Real-Time Reporting: 5/5 - Performance Metrics: 5/5 - Customizable Fields: 5/5 - Email Management: 5/5 ##### Worst rated features - Gamification: 4/5 - Engagement Tracking: 4/5 - Customizable Templates: 4/5 - Social Marketing: 4/5 [See all features](/customer-advocacy/aitrillion-profile/#key-features) --- ### [Smile.io](/customer-loyalty/smile-io-profile/) - Overall rating: 4.9/5 - Reviews: 67 - Starting price: $0.00 - Free trial: Available - Free demo: Not available #### Overview Smile.io is the leading loyalty platform built for scaling and enterprise commerce brands on Shopify Plus. Powering programs for over 100,000 merchants, Smile helps brands turn [Read more](/customer-loyalty/smile-io-profile/) #### Features ##### Best rated features - Customer Profiles: 5/5 - Incentive Management: 5/5 - ROI Tracking: 5/5 - Dashboard: 5/5 ##### Worst rated features - Transaction History: 4/5 [See all features](/customer-loyalty/smile-io-profile/#key-features) #### Pricing ##### Free - Price: $0.00 - Launch a basic loyalty program with points and referrals for up to 200 monthly orders. It's perfect ##### Essential - Price: $15.00/month - Everything you need to create an on-brand program your customers will love. ##### Standard - Price: $79.00/month - For new stores building their first customer base [See full pricing details](/customer-loyalty/smile-io-profile/#pricing-and-plans) --- ### [NiceJob](/review-management/nicejob-profile/) - Overall rating: 4.9/5 - Reviews: 203 - Starting price: $75.00/month - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview NiceJob is an AI growth platform and reputation marketing software for service businesses. Most owners know that reviews, referrals, and repeat customers drive growth, but few have [Read more](/review-management/nicejob-profile/) #### Features ##### Best rated features - Communication Management: 5/5 - Social Media Monitoring: 5/5 - Complaint Monitoring: 5/5 - Loyalty Program: 5/5 ##### Worst rated features - Reporting & Statistics: 3/5 - Alerts/Notifications: 3/5 - Activity Dashboard: 4/5 [See all features](/review-management/nicejob-profile/#key-features) #### Pricing ##### Starter - Price: $75.00/month - Everything a service business needs to build a strong online reputation: automated text and email ##### Pro - Price: $125.00/month - All Starter features, plus the tools that turn a great reputation into repeat revenue: rebooking [See full pricing details](/review-management/nicejob-profile/#pricing-and-plans) --- ### [Omnistar Affiliate](/affiliate/omnistar-affiliate-profile/) - Overall rating: 4.9/5 - Reviews: 74 - Starting price: $47.00/month - Free trial: Available - Free demo: Not available #### Overview Omnistar Affiliate is a cloud-based customer referral solution designed to help businesses manage affiliate programs for promoting products and services across digital platforms. [Read more](/affiliate/omnistar-affiliate-profile/) #### Features ##### Best rated features - Affiliate Management: 5/5 - Campaign Management: 5/5 - Commission Management: 5/5 - Rewards Management: 5/5 [See all features](/affiliate/omnistar-affiliate-profile/#key-features) #### Pricing ##### Basic - Price: $47.00/month - This plan comes with a 15 days free trial. You can avail this plan at $32.5 monthly if you buy the ##### Professional - Price: $97.00/month - This plan comes with a 15 days free trial. You can avail this plan at $67.09 monthly if you buy the [See full pricing details](/affiliate/omnistar-affiliate-profile/#pricing-and-plans) --- ### [Growave](/crm/socialshopwave-profile/) - Overall rating: 4.9/5 - Reviews: 32 - Starting price: $9.00/month - Free trial: Available - Free demo: Not available #### Overview Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps [Read more](/crm/socialshopwave-profile/) #### Features ##### Best rated features - Customer Experience Management: 5/5 - Customer History: 5/5 - Communication Management: 5/5 - Multi-Language: 5/5 [See all features](/crm/socialshopwave-profile/#key-features) #### Pricing ##### Basic - Price: $9.00/month [See full pricing details](/crm/socialshopwave-profile/#pricing-and-plans) --- ### [TrueLoyal](/customer-loyalty/zinrelo-profile/) - Overall rating: 4.8/5 - Reviews: 58 - Free trial: Not available - Free demo: Not available #### Overview TrueLoyal is an AI-powered loyalty and rewards platform designed to help businesses enhance customer retention and encourage repeat purchases. It supports multi-channel consumer [Read more](/customer-loyalty/zinrelo-profile/) #### Features ##### Best rated features - Campaign Management: 5/5 - Gamification: 5/5 - CRM: 5/5 - Segmentation: 5/5 ##### Worst rated features - Point of Sale (POS): 3/5 - Email Marketing: 3.5/5 [See all features](/customer-loyalty/zinrelo-profile/#key-features) --- ### [Referrizer](/marketing/referrizer-profile/) - Overall rating: 4.8/5 - Reviews: 197 - Starting price: $0.00/month - Best for: Mass Texting - Free trial: Available - Free demo: Not available #### Overview Referrizer is a marketing automation solution designed to help businesses acquire new customers and manage recurring purchases, communication, referral, reputation and more. The [Read more](/marketing/referrizer-profile/) #### Features ##### Best rated features - Drip Campaigns: 5/5 - API: 5/5 - Mass Texting: 4.9/5 - Multi-Channel Marketing: 4.9/5 ##### Worst rated features - Autoresponders: 4/5 [See all features](/marketing/referrizer-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month ##### Reputation LITE - Price: $99.00/month - This plan offers a 15-day free trial and costs $79/month when billed annually. ##### Reputation MAX - Price: $199.00/month - This plan offers a 30-day free trial and costs $119/month when billed annually. [See full pricing details](/marketing/referrizer-profile/#pricing-and-plans) --- ### [Prosper](/hr/prosper-ex-profile/) - Overall rating: 5.0/5 - Reviews: 20 - Starting price: A$3.50/month - Free trial: Not available - Free demo: Not available #### Overview Designed for businesses of all sizes, Prosper EX is a cloud-based solution that helps executives map employee skills, monitor task performance, manage workforce planning, and more [Read more](/hr/prosper-ex-profile/) #### Features ##### Best rated features - Manager-to-Employee Recognition: 5/5 - Performance Management: 5/5 - Progress Tracking: 5/5 - Performance Review Management: 5/5 ##### Worst rated features - Employee Recognition: 4/5 [See all features](/hr/prosper-ex-profile/#key-features) --- ### [Cello](/referral-management/cello-profile/) - Overall rating: 4.9/5 - Reviews: 20 - Starting price: $200.00/month - Free trial: Not available - Free demo: Not available #### Overview Cello is a growth platform that enables businesses to leverage their user base for organic growth. With the platform, sharing and discovering SaaS products is effortless and [Read more](/referral-management/cello-profile/) #### Features ##### Best rated features - Contact Management: 5/5 - Referral Templates: 5/5 - ROI Tracking: 5/5 - Performance Metrics: 5/5 [See all features](/referral-management/cello-profile/#key-features) --- ### [PostBeyond](/hr/postbeyond-profile/) - Overall rating: 4.8/5 - Reviews: 109 - Best for: Automated Publishing - Free trial: Not available - Free demo: Not available #### Overview PostBeyond is employee advocacy and social selling tool that helps users share content and engage with their teams. It is a cloud-based platform that provides tools to manage [Read more](/hr/postbeyond-profile/) #### Features ##### Best rated features - Dashboard: 5/5 - Employee Database: 5/5 - Mobile Access: 5/5 - Communication Management: 4.9/5 ##### Worst rated features - Campaign Management: 4/5 [See all features](/hr/postbeyond-profile/#key-features) --- ### [ReviewFlowz](/customer-reference-management/reviewflowz-profile/) - Overall rating: 4.8/5 - Reviews: 25 - Free trial: Available - Free demo: Not available #### Overview Reviewflowz helps hundreds of companies around the world monitor, manage, and share customer reviews. Track new reviews on any platform, set up smart notifications and reports to [Read more](/customer-reference-management/reviewflowz-profile/) #### Features ##### Best rated features - Activity Tracking: 5/5 - Sentiment Analysis: 5/5 - Dashboard: 5/5 - Complaint Monitoring: 5/5 ##### Worst rated features - SEO Management: 4/5 [See all features](/customer-reference-management/reviewflowz-profile/#key-features) #### Pricing ##### Pro - Price: Custom - Pricing available upon request ##### Premium - Price: Custom - Pricing available upon request [See full pricing details](/customer-reference-management/reviewflowz-profile/#pricing-and-plans) --- ### [BrandChamp](/influencer-marketing/brandchamp-profile/) - Overall rating: 5/5 - Reviews: 9 - Starting price: $249.00/month - Free trial: Not available - Free demo: Not available #### Overview Turn your customers and fans into brand champions. All-one software, suitable for brands of all verticals, that are looking to increase referral sales and UGC with successful [Read more](/influencer-marketing/brandchamp-profile/) #### Features ##### Best rated features - ROI Tracking: 5/5 - Campaign Scheduling: 5/5 - Rewards Management: 5/5 - Social Media Monitoring: 5/5 ##### Worst rated features - Campaign Management: 3/5 [See all features](/influencer-marketing/brandchamp-profile/#key-features) --- ### [Talkable](/customer-loyalty/talkable-profile/) - Overall rating: 4.8/5 - Reviews: 35 - Free trial: Not available - Free demo: Not available #### Overview Talkable is the industry-leading referral marketing solution that assists Enterprise eCommerce businesses with sustainable growth, user acquisition, and retention. Key features [Read more](/customer-loyalty/talkable-profile/) #### Features ##### Best rated features - Loyalty Program: 5/5 - Activity Tracking: 5/5 - Referral Tracking: 5/5 - Performance Metrics: 5/5 ##### Worst rated features - Lead Engagement: 2/5 - ROI Tracking: 4/5 [See all features](/customer-loyalty/talkable-profile/#key-features) --- ### [InGo](/marketing/ingo-profile/) - Overall rating: 4.9/5 - Reviews: 9 - Starting price: $1,000.00/month - Free trial: Not available - Free demo: Not available #### Overview InGo is a referral marketing platform that helps companies generate leads. Users can set up campaigns to boost the buzz around their event, content, white paper, etc. Their [Read more](/marketing/ingo-profile/) #### Features ##### Best rated features - Contact Management: 5/5 - Keyword Filtering: 5/5 - Automated Publishing: 5/5 - Conversion Tracking: 4.8/5 [See all features](/marketing/ingo-profile/#key-features) --- ### [Snoball](/review-management/snoball-profile/) - Overall rating: 5/5 - Reviews: 5 - Starting price: $549.00/month - Free trial: Available - Free demo: Not available #### Overview Snoball is a word-of-mouth marketing platform designed to automate referrals, manage reputations, and handle customer reviews for businesses. It is suitable for marketing teams, [Read more](/review-management/snoball-profile/) #### Features ##### Best rated features - Review Monitoring: 5/5 - Campaign Management: 5/5 - Customizable Templates: 5/5 - Performance Metrics: 5/5 ##### Worst rated features - Reporting/Analytics: 2/5 - Response Management: 4/5 - SMS Messaging: 4/5 [See all features](/review-management/snoball-profile/#key-features) #### Pricing ##### Free - Price: Custom - Pricing available upon request - The Free Plan includes basic features to assist in review collection and reputation marketing. ##### Pro - Price: $549.00/month - The Pro Plan includes everything from the Free Plan, plus additional tools to assist in collecting ##### Pro + Referrals - Price: Custom - Pricing available upon request - The Pro + Referrals Plan includes everything from the other 2 plans, plus the Snoball Referrals [See full pricing details](/review-management/snoball-profile/#pricing-and-plans) --- ### [White Label Loyalty](/customer-loyalty/white-label-loyalty-platform-profile/) - Overall rating: 4.8/5 - Reviews: 16 - Starting price: £1,999.00/month - Free trial: Available - Free demo: Not available #### Overview Most loyalty platforms make you choose between control and speed. White Label Loyalty gives you both. Built for mid-size and enterprise businesses across B2B and B2C, our [Read more](/customer-loyalty/white-label-loyalty-platform-profile/) #### Features ##### Best rated features - Multi-Channel Marketing: 5/5 - Multi-Campaign: 5/5 - API: 5/5 - CRM: 5/5 ##### Worst rated features - Transaction History: 3/5 - Campaign Planning: 3/5 - Customer History: 3.5/5 - Customer Surveys: 4/5 [See all features](/customer-loyalty/white-label-loyalty-platform-profile/#key-features) #### Pricing ##### Base - Price: £1,999.00/month - Our loyalty platform is built for enterprise-level businesses and high-growth, data-driven startups. [See full pricing details](/customer-loyalty/white-label-loyalty-platform-profile/#pricing-and-plans) --- ### [Extole](/referral-management/extole-profile/) - Overall rating: 4.8/5 - Reviews: 25 - Starting price: $2,500.00/month - Free trial: Not available - Free demo: Not available #### Overview Extole is a customer acquisition and referral software that helps businesses connect with their customers and employees to optimize revenue. Organizations can assign moderators to [Read more](/referral-management/extole-profile/) #### Features ##### Best rated features - Rewards Management: 5/5 - Advocate Management: 5/5 - Multi-Channel Marketing: 5/5 - ROI Tracking: 5/5 ##### Worst rated features - Reporting/Analytics: 4/5 [See all features](/referral-management/extole-profile/#key-features) --- ### [CustomerGauge](/customer-experience/customergauge-profile/) - Overall rating: 4.8/5 - Reviews: 11 - Free trial: Not available - Free demo: Not available #### Overview CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It [Read more](/customer-experience/customergauge-profile/) --- ### [Merchant Centric](/marketing/merchantcentric-profile/) - Overall rating: 4.8/5 - Reviews: 11 - Free trial: Not available - Free demo: Not available #### Overview Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media and drive customer loyalty, while also allowing them to identify [Read more](/marketing/merchantcentric-profile/) #### Features ##### Best rated features - Trend Analysis: 5/5 - Feedback Management: 5/5 - Performance Metrics: 5/5 - Customer Experience Management: 5/5 ##### Worst rated features - Third-Party Integrations: 2.5/5 - Real-Time Analytics: 4/5 - Search/Filter: 4/5 - Alerts/Notifications: 4/5 [See all features](/marketing/merchantcentric-profile/#key-features) --- 1 [2](https://www.softwareadvice.com/customer-advocacy/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/customer-advocacy/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/customer-advocacy/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/customer-advocacy/?__ai_markdown=true&page=5) ## Popular Comparisons [ Referrizer vs Birdeye ](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/referrizer/)[ Referral Factory vs ReferralCandy ](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/vs/referralcandy/)[ Okendo vs Yotpo ](https://www.softwareadvice.com/customer-loyalty/okendo-profile/vs/yotpo/)[ Smile.io vs Kangaroo ](https://www.softwareadvice.com/contest/kangaroo-profile/vs/smile-io/)[ Buyapowa vs InviteReferrals ](https://www.softwareadvice.com/nonprofit/buyapowa-profile/vs/invitereferrals/)[ Referral Rock vs Omnistar Affiliate ](https://www.softwareadvice.com/affiliate/omnistar-affiliate-profile/vs/referral-rock/) ### Related Customer Advocacy Software - [Channel Management Software](https://www.softwareadvice.com/crm/channel-management-comparison/) - [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) - [Customer Identity and Access Management (CIAM) Software](https://www.softwareadvice.com/ciam/) - [Customer Reference Management Software](https://www.softwareadvice.com/customer-reference-management/) - [Demo Software](https://www.softwareadvice.com/demo/) - [Partner Management Software](https://www.softwareadvice.com/partner-management/) - [Referral Software](https://www.softwareadvice.com/referral-management/) - [Sales Coaching Software](https://www.softwareadvice.com/sales-coaching/) - [Sales Enablement Software](https://www.softwareadvice.com/crm/sales-enablement-comparison/) Best Customer Advocacy Software - 2026 Reviews & Pricing