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AiTrillion vs Kangaroo

AiTrillion vs Kangaroo

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Overall Rating
4.9 (74)
4.8 (155)
Ease-of-Use
4.8 / 5
4.6 / 5
Value for Money
4.9 / 5
4.6 / 5
Customer Support
4.9 / 5
4.9 / 5
Functionality
4.9 / 5
4.6 / 5
Last Review Written
September 25, 2024
October 22, 2024
Pros/Cons
  • Pros

  • I liked the design of the app it is super beautiful, the options in the app are really great. You can say easily this is multiple apps in one app.
  • I downloaded this app and am very pleased with the service. Aitrillion is helping my business grow, they are very helpful especially when you need help with any issues you may need help with.
  • If you're not using this App, you're missing out come join us for the best advice in helping your store grow AWESOME I'm so pleased.
  • Cons

  • I have not run into anything that I dislike about this app or the support that comes with it or the price that I pay for it.
  • I don't have one at the moment. Lack of Facebook integration.
  • I am having some teething problems (user error I must stress) and he is helping me sort them all out. In fact he has gone above and beyond so far.
Read all user reviews
  • Pros

  • All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
  • Clear points tracking, exclusive events, and surprise rewards add excitement. Your program's commitment to long-term value and timely communication is commendable, enriching our customer experience.
  • I've really enjoyed working with the Kangaroo team. It's not your traditional loyalty program but they make it super easy to navigate and walk you through how to use all the features.
  • Cons

  • My major complaint to the company was the layout on the administrator's website.
  • Missing some features that another product had. Need to be able to let people know when they have a discount.
  • Many people hate how cell phone service companies always try to market to get new customers into contracts while neglecting their long time customers and not providing the best service/deals/etc.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos