All BombBomb Reviews

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Haley

Real Estate, 11 - 50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2022

BombBomb for personalized prospecting emails

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Ryan R

Verified reviewer

Financial Services

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I have had nothing but business growth, creativity and an increase in leads with BB

all the benefits ! ;)

PROS

I love that it allows me to shine and show my marketplace who I am and increase our connection. It has allowed me to show my professionalism as a modern salesperson and put the me back in my sales process.

CONS

There are not many cons, But I would like some more features on my IOS BB app, I can let you know what those suggestions are if you want to know...

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JIMMY HAYS

Verified reviewer

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Bomb Bomb is a game changer!

Response rate from my prospects and customers is much higher using Bomb Bomb

PROS

I love that I can make personalized thumbnails so my new customers and prospects know that this is a personal message I took the time to make them - not some spammed video I send to everyone! I also love the fact that inside of gmail I can see who has opened the email and if they watched the video.

CONS

There isn't anything I don't like about the software. I think it is tremendously valuable and very affordable!

Leigh Ann

Consumer Goods, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2022

Served its purpose back in the day. Currently out of date. Better options out there.

It was ok, but not great. There are just way better options out there for the same price.

PROS

I liked having all of my email marketing and contacts in one place. I also liked being able to have email and landing pages.

CONS

It's not user friendly, and building a template is very difficult to do. There aren't a lot of font options, and it's just easier to insert pictures and backgrounds in other services. Bomb Bomb isn't worth the headache.

Reason for choosing BombBomb

I didn't know much about email marketing. I suffered with Bomb Bomb for years until I found another platform. Once I found my new platform I realized just how awful Bomb Bomb is and I am sorry that I dind't switch sooner.

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Matthew

Verified reviewer

Marketing and Advertising, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed December 2018

Tantalizing emails; GIF option pops out to video

BombBomb itself, as a company, supports a lot of non-profit effort. Our group was the recipient of that support so we operated on a free subscription. That said, their software didn't blend well with our audience, but occasionally, it really helped our sales team be aware of big accounts reading their emails - which always prompted a call - and discover what kind of communication our constituency preferred. BombBomb is very up front that if you don't use their tools the right way, they won't work for you and they make every effort to help users utilize their tools as best as possible. Follow their system and this will very likely be a great product for you.

PROS

Clearly the main feature - "video email" via a GIF preview of the video. Allows for casual "face to face" communication. Quick, easy reporting on who opens the email, how many times. LOVE the plugin option to get alters when someone opens your emails in real time. LOVE IT!

CONS

Not the best fit for every industry or demographic. GIF pops out to an HTML page, not technically video in email - they're as close as possible, though.

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Steve Hougard

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

BombBomb is an important and great communication channel I use to build deeper connections

The benefits I receive from using Bombbomb is creating meaningful connections virtually.

PROS

Super user friendly and the app makes it really easy to find specific video I had sent if i need to resend.

CONS

A feature that would be really helpful is to text bb messages but also be able to blind copy everyone.

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Marcos

Verified reviewer

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Excellent tool to create and send video messages

PROS

As a video creating company, we started sending video to our customers with video messages, tutorials, interesting facts, etc.. And wanted to find a software that could help us send and distribute video emails easily... Thats when we heard of Bombomb... Its actually cool how you can create a video in just a few clicks, saying whatever you need to communicate, and then send it to a group of contacts, all in about 5 minutes or less! They've got mobile extentions so that you might even record from your phone. Even though we didn't use it, Bombbomb has a tracking and analytics to let you know if your video is causing the impact you where hoping.

CONS

Theres not to much to dislike... At the end we didn't go for the paid plan because the tool was much more than we needed. From what we interacted with it, it could have a bit more email templates for you to choose from.

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Mike

Verified reviewer

Real Estate, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

BombBomb takes emailing to the next level.

The real estate business is all about client relationships, and BomBomb makes emails more personal and helps me relay messages quicker and with more clarity, like speaking directly with my clients and prospects.

PROS

The ease of use is wonderful. I can access it from my CRM, Gmail, or on my iPhone with ease.

CONS

I really cannot think of a negative. the program is robust and works when needed, except in poor cell reception areas.

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Amanda

Verified reviewer

Real Estate, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Complex and over-priced

Overall, I think BombBomb is a great product for lead nurturing. However, for this product to really work and be worthwhile, you need to invest in the most expensive package. I believe all of their packages are overpriced for what is offered. I do however like the option to pause your subscription if needed.

PROS

I loved how BombBomb offers a more personal and creative way to get in touch with your leads by letting them get face-to-face with you in the early stages of nurturing, when they aren't quite ready to commit yet.

CONS

I found it to be a very complex program to understand. The user interface can be confusing, and trying to figure out the best way to make it function with all of the moving parts is difficult. I also found the email template customization to be clunky and frustrating.

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Chris

Verified reviewer

Entertainment, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed December 2022

Break Through The Noise

I LOVE BombBomb and find it a really unique part of my customer engagement process. I think it makes me stand out from the crowd in a personable way that is unique to me.

PROS

I work in an industry where there are lots of comparative shoppers. They go out to a bunch of people to get a quote and then decide on the best. I find that BombBomb helps me cut through the noise of my competitors easily and allows me to make an important human connection early in the sales process y introducing the hello GIF.

CONS

The Gmail plugin is brilliant but built on older architecture, so it can sometimes act slightly unpredictably and doesn't always pick up the webcams available. Also, if working with 'Full-Screen Apps' it sometimes opens in another full screen, and the interface is a lot of wasted space as opposed to if it was a pop-up as intended.

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Billy

Verified reviewer

Insurance, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2021

Great concept, but felt limited.

If you know what you’re doing, then it’s a great product. There are plenty of products in this space, so you may want to check out all the other options to find one that works. If you don’t need to edit your videos, and are great at recording on the fly, then this is a great option. It’s quick, and easy on that sense.

PROS

I like that they have a great self help guide in learning the do’s and dont’s with video emails. It’s pretty simple to be able to create a video on the fly from a computer and also mobile. The analytics also help a ton to know who has seen your video, and also how many times they have seen it.

CONS

The editing features are limited and some of the video guides are old so some things aren’t the same when viewing the current version. There’s no phone number to get live help, and everything seems to revolve around support tickets that don’t get answered right away.

Lyndsey

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2023

Best Platform to Send Emails with Video

Excellent overall experience. We use this product multiple times per week and it's the only platform we use to send out custom video messages.

PROS

BombBomb is the best option when it comes to sending an email with an embedded video. Whether you want to send to 5,000 recipients or just one, the platform makes the entire process very easy and the end result is a well-crafted and professional email. One of the coolest features is the analytics that details who opened what email, when they opened it, and how many times they opened it. Plus, the monthly cost of BombBomb is well below other email marketing platforms.

CONS

The design and functionality of the platform are decent, but a little clunky. While it's a relatively simple platform, I think there is considerable room for improvement.

Cami

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Using Video in your business.....BombBomb is the Bomb!

My experience with BombBomb started out with the free version and I subsequently moved to a paid version with more options. This has become an integral part of my communications with my clients and the feedback is great. Now in the environment of Stay at Home and Covid19, I feel ahead of the curve

PROS

I like the fact that I can integrate my videos into my emails to clients and I can track when they open my email, watch the video and how many times they come back to my video.

CONS

I had a little trouble getting my email and the video set up. There are lots of options and different ways to use this product. Good thing is there is lots of support and training.

Monika

Real Estate, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Incredible platform for Real Estate Agents - Should Be Used By All!

Personal connection with clients with technology. In my business, where our company's footprint is across several states, I don't have the chance to meet each one of our agents in person. By having this platform, I am able to connect with the agents via video which makes a world of a difference!

PROS

1. Customer Service is INCREDIBLE! If you have solid customer service, it makes all the world of a difference. 2. All the functionality with the platform is great - videos in emails, CRM, automations, tracking, and more...if you want to improve your Real Estate business, this tool will help you differentiate yourself from the others. 3. Easy to use! I love being able to create different templates and making mine unique, but also having the option of using the pre-populated templates too. 4. Integration is phenomenal! It's so wonderful to be able to integrate it with so many other platforms and systems.

CONS

Price is definitely a little steep when looking at it initially. If you use it to its fullest capacity, I think it's well worth your investment.

Duaine

Insurance, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

BombBomb for Insurance Agents

PROS

This is great tool to use to introduce yourself to clients old and new. You can easily explain and answer your clients questions and help them make buying decisions.

CONS

This could use some more Call To Action buttons.

Reasons for switching to BombBomb

Better options and tools.

Juan Ramon

Real Estate, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Juan's The BombBomb

Overall, very smooth experience.

PROS

This product is very easy to use; I use it nearly everyday to send out prospecting videos and also to submit offers to other agents.

CONS

For a while I was stuck trying to figure out how to access all the videos I have recorded. But after some back & forth communication with customer support, I was able to log in and can now manage my recorded videos.

Reason for choosing BombBomb

This is the software available through kvCore, and it has been great.

Becca

Staffing and Recruiting, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed March 2020

BombBomb is....well, the BOMB!

BombBomb is amazing, and it makes doing candidate outreach so fun and personal.

PROS

In the recruitment industry, it feels like everyone is always trying to be the most innovative, or provide the most value, or give you the leg up on competition in any way possible. BombBomb does all of the above. It's probably one of the coolest softwares I've used for innovative outreach to passive candidates. You can literally record and send personalized videos to them! Everyone in the recruiting world knows that more personalized effort gets more return on investment, and sending lengthy messages doesn't always work. In the age of instant gratification, a candidate can press play on a video you made specifically for them and get all the info they need directly from you in a "face-to-face" kind of way. It's pretty astounding.

CONS

Customizing the emails in which you include videos can be a bit of a difficult task. Basically, the software provides templates for your usage that you can drop your personalized videos into. It starts to get frustrating if you want to move the video, change the content, or edit the formatting at all.

Matthew

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed September 2018

Good way to send bulk video email. Not easy to use the anyway but defaults.

We're sending out email to small (70-200) groups of subscribers. It works but its a PITA to get right and seems to be impossible to set the defaults you want.

PROS

Makes sending bulk email possible. Lets you add images, if you can figure out how to bypass the defaults.

CONS

Interface is difficult unless you use it the way BombBomb thinks you should. Use an image instead of a video? Have fun! Don't want video replies or social media? Better learn to track down the boxes to uncheck. Want to set a title? Learn to paste because you'll have to put it in three of four different places. Want to send a corrected email? Better do it business hours weekdays so you can contact support when they "hold it for review." (Oh, and don't count on the correction getting out anytime soon.

Lisa

Real Estate, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2018

Used to sent potential renters virtual tours.

Great to link and send a video

PROS

We used this software to send potential renters a virtual tour of our apartments. The video links were simple and easy to send and for the user to click on and view.

CONS

It was difficult to upload a video to the site because it had to be a specific size. It also had a monthly charge that other sites don't use.

Bas

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

We LOVE BombBomb!

Happy clients and a quicker way to reply to e-mail!

PROS

It's so quick and easy to send videos to our clients from the GMail application and it's much appreciated by our clients.

CONS

Nothing major... sometimes the uploading of the video can be a bit slow, but that can be due to the network connection too.

MacKenzie

Cosmetics, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2020

BombBomb Review

Overall, my experience was good with BombBomb, I just didn’t feel it was as easy to use now that I have switched to VipeCloud. I feel more comfortable suggesting vipecloud to my new consultants.

PROS

I liked the video aspect on this service and being able to send live videos so my consultants could see me live.

CONS

I didn’t think BombBomb was easy to use. When I would have new consultants come in to my company and want to sign up for this service I felt it was hard to explain to them how to use it.

Sharla

Real Estate, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2021

Easy Communication

Easier to communicate complex ideas through video messaging instead of written email.

PROS

Seamlessly integrates with phone and email for use in multiple applications.

CONS

Sometimes glitches out when in poor cellular reception areas.

Nathan

Real Estate, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Easy To Keep In Touch With Your Clients!

Overall a great experience and I would recommend!

PROS

BombBomb is great to send out mass emails easily to your sphere and keep in touch with your clients. Video is a great and personal way to do this, which is what BombBomb focuses on. Works great!

CONS

It was a little expensive, but worth it overall. It was also annoying when they would freeze your account if too many people marked it as spam. To unfreeze it then, you had to reach out to a rep and talk to them in person. This process should be a little simpler.

Anonymous

201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Useful tool

A great way to communicate with clients without having to type a long email or take what could be a long call.

PROS

It easy to use, and definitely a plus for communication with clients regarding design projects. I set up a station with a camera and light that connected to the computer and it was commonly used by our web ans print designers for them to present versions of projects to the clients.

CONS

I had some issues with the google plugin, but they have been improving that functionality

Anonymous

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2018

Outstanding product and service

PROS

I love the personal touch this product provides. The online portal is easy to use and very intuitive. The tracking alone is worth the price

CONS

Customer service is not perfect and sometimes difficult to get answers. However once you reach someone they are quick to fix any issues

Showing 1 - 25 of 127 Reviews