--- title: "chatlyn Software Reviews, Demo & Pricing - 2026" description: "Review of chatlyn Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-communications-mngt/chatlyn-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / chatlyn Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # chatlyn Review From €3,000/year 1 plan Wondering if chatlyn is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview chatlyn 5.0 [(2)](https://www.softwareadvice.com/customer-communications-mngt/chatlyn-profile/#reviews) Pricing Starting at €3,000.00 per year ### About chatlyn chatlyn is a cloud-based AI communication platform built for the hospitality industry, serving independent hotels, boutique properties, and larger hotel groups. chatlyn centralizes guest messages from channels such as WhatsApp, email, SMS, and live chat into a single inbox, reducing the need to switch between multiple tools. AI-powered automation handles a large share of routine guest inquiries without staff involvement, freeing teams to focus on higher-priority tasks. Additional features include a drag-and-drop newsletter builder for guest outreach, a contact management system for organizing guest data, and analytics dashboards that track communication performance. The platform integrates with common property management systems to keep guest information consistent across tools. chatlyn is deployed via the cloud, so no on-premises installation is required. It suits small independent properties as well as mid-size and enterprise hotel groups looking to manage guest communication at scale. Support is available through live chat, email, and a knowledge base. Do you work for chatlyn? [Manage this product listing](https://www.g2.com/products/chatlyn/claim_requests/new?auto=true) Wondering if chatlyn is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## chatlyn User Interface ## Popular chatlyn Alternatives Main Product chatlyn 5.0 [(2)](https://www.softwareadvice.com/customer-communications-mngt/chatlyn-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at €3000.00 per year Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16479)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1006)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(506)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.45Value for money - 4.66Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(745)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.72Value for money - 4.49Customer support - 4.49Functionality Pricing Starting at $7.00 per year Get Price Alternative Product [Adit](https://www.softwareadvice.com/dental/adit-profile/) 4.7 [(303)](https://www.softwareadvice.com/dental/adit-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.70Value for money - 4.68Customer support - 4.62Functionality Pricing Starting at $399.00 per month Get Price ## chatlyn Pricing and Plans Starting price: €3,000.00 per year Free Trial Free Version Price per room €3,000.00 per year Plan includes: - Omnichannel Inbox - Webchat Widget - Ticketing System - Customer Engagement Platform Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## chatlyn Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of chatlyn Activity Dashboard Activity Tracking Alerts/Notifications API Collaboration Tools CRM Customizable Branding Email Management Feedback Management Inbox Management Interaction Tracking Multi-Language On-Demand Communications Personalization Reporting & Statistics SMS Messaging Social Media Integration Surveys & Feedback Template Management Workflow Management ## chatlyn Integrations Slack Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Mews Integration rated undefined from -1 review OPERA Cloud Property Management Integration rated undefined from -1 review ## chatlyn User Reviews ## chatlyn customer ratings - Overall rating: 5/5 - Total reviews: 2 ### Rating distribution - 5 stars: 2 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- Have you used chatlyn and would like to share your experience with others? ### chatlyn makes Global Customer Communication Easy - Overall rating: 5/5 - Reviewer: Luís V. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered The biggest problem chatlyn solved for us was managing communication with a global customer base. We have over 1600 tours, and keeping everything organized was a headache. chatlyn makes it easy to send personalized messages, automatically translated, which keeps our customers happy and informed. It also saves us time by automating a lot of our work, letting the team focus on improving our services. Overall, it’s been a huge help in boosting customer satisfaction and making our operations run smoother. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The WhatsApp newsletters are a game-changer. With multi-language support, it’s easy to make sure every customer gets the message in their language. It’s simple to use, and personalization with placeholders, like adding names, makes a big difference in customer satisfaction. The omnichannel inbox also keeps everything in one place, which is super convenient. #### Cons There’s an initial investment of time needed to set up the system properly and get familiar with all the features. It takes some effort at the beginning, but the onboarding team makes it manageable, and once everything is in place, it’s smooth sailing. #### Reasons for switching to chatlyn chatlyn had more functions and has room for improvemente which is always good. --- ### Manages all your conversations online, in a way that you can trust and be proud of - Overall rating: 5/5 - Reviewer: Colm H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Highly professional and quick. eager to please and knowledgeable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Overview of all our conversational online channels. It automatically responds to our clients. It does a great job of answering simple questions onnour behalf. #### Cons Nothing to complain about here. The tech does exactly what it says. The value far outweighs the price. I can't recommend them highly enough. --- Showing 1 - 2 of 2 Reviews ## Other Top Recommended Live Chat Software [LiveHelpNow](https://www.softwareadvice.com/crm/livehelpnow-crm-profile/) **4.6** (72) Recently recommended **1** times [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24230) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16479) Recently recommended **0** times Stuck Between Options? Our experts can help you compare chatlyn with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice