eBanqo vs Telegram

RATING:

4.2

(22)

eBanqo has 22 reviews and a rating of 4.18 / 5 stars vs Telegram which has 6258 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (22)
4.7 (6258)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 16, 2022
March 28, 2024
Pros/Cons
  • Pros

  • The solution meets our needs and they continually add new features. For example, the recent addition of Instagram DMs has really been great.
  • Canned response is effective. Simple customer interface.
  • Cons

  • The Mobile App closes each time a chat has been ended and then I will need reopen it which takes a few moments. This is inconvenient when we are busy and dealing with several chats at one time.
  • Although escalations are attended to in a timely manner, there seems to be a time lag in the resolution of such which sometimes lead to service disruption.
Read all user reviews
  • Pros

  • I love the fact it is community based, I'm active in so many groups that share different interest and specially after WhatsApp Privacy changes, Telegram is the way to go.
  • I use the App mainly to get information regarding cryptocurrencies and it has been a n Amazing help to get into a community that is currently really popular.
  • Cons

  • The complete anonymity could be misused if not montiored closely. But then again, this monitoring is violation of privacy.
  • Work area warnings can be now and then irritating. Once in a while in work area, warnings flood the screen and squares different projects, which is irritating.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos