# OpenText Communications Software Reviews, Demo & Pricing - 2026 > Review of OpenText Communications Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-communications-mngt/exstream-profile --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / OpenText Communications Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # OpenText Communications 2026: Benefits, Features & Pricing Wondering if OpenText Communications is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview OpenText Communications 5.0 [(2)](https://www.softwareadvice.com/customer-communications-mngt/exstream-profile/#reviews) Pricing Pricing available upon request ### About OpenText Communications OpenText Exstream is a cloud-based customer communications management platform that helps businesses securely connect information ecosystems to increase data discovery and analytics capabilities while also reducing risk. It provides a complete set of enterprise applications and learning services to address issues such as business growth through increased speed and scale, improved marketing response rates, and greater customer service responsiveness via real-time collaboration. Wondering if OpenText Communications is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## OpenText Communications User Interface ## Popular OpenText Communications Alternatives Main Product OpenText Communications 5.0 [(2)](https://www.softwareadvice.com/customer-communications-mngt/exstream-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.50Value for money - 5.0Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16383)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.47Value for money - 4.26Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [Telegram](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) 4.7 [(6425)](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.65Value for money - 4.28Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.57Value for money - 4.66Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## OpenText Communications Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OpenText Communications Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of OpenText Communications Communication Management Content Management Customer History Customizable Branding Customizable Templates Personalization Real-Time Analytics Reporting/Analytics Reporting & Statistics Template Management Third-Party Integrations ## OpenText Communications User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 5.0 Functionality 4.5 Have you used OpenText Communications and would like to share your experience with others? Pradeep B. Verified reviewer Banking 10000+ employees Used daily for more than 2 years Review source Reviewed January 2022 Very powerful CCM tool 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is very efficient and portable for developing and customizing templates. Cons: Licensing is bit confusing if you have a lot of users Read More MP Megha P. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for less than 12 months Review source Reviewed October 2019 Bills design made easy 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Developing pages and letters using pre defined templates are easy. Easy to test the changes and validation is simple. Using this on daily basis for bills and letter designs. Component cloning and using is good way to reduce effort Excellent customer support Cons: Have to map control file to test in development which is bit time taking. UI rendering is bit slow, sometimes feel it’s never going to open the component Read More Showing 1 - 2 of 2 Reviews ## Other Top Recommended Customer Communications Management Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (531) Recently recommended **19** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) **4.7** (73) Recently recommended **8** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16383) Recently recommended **0** times Stuck Between Options? Our experts can help you compare OpenText Communications with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice