# Hopper Software Reviews, Demo & Pricing - 2026 > Review of Hopper Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-communications-mngt/hopper-profile --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Hopper Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Hopper 2026: Benefits, Features & Pricing Wondering if Hopper is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Hopper 4.8 [(4)](https://www.softwareadvice.com/customer-communications-mngt/hopper-profile/#reviews) Pricing Starting at $18.00 per month ### About Hopper Hopper is a WhatsApp Salesforce app. Forget hopping from tab to tab, add Hopper to your Utility Bar, and start managing WhatsApp from your Salesforce Org. These are some of our core functionalities: Manage WhatsApp conversations without leaving your Salesforce Org Integrate with Marketing Cloud or any other system that can execute API calls to Salesforce Monitor your team’s performance in real-time: new contacts generated per agent, number of sent and received messages, and much more. Customized reports to improve the accuracy of your conversions tracking. Assign conversations to different agents and automatically back up all conversations in Salesforce, freeing up time to identify new business opportunities. Automate communication processes through templates, message scheduling and chatbots that automate a large part of customers´ communication flow Your team can manage conversations from anywhere through standard Salesforce mobile applications. Send personalized messages or use templates and chatbots. Designed and developed exclusively for Salesforce, it allows seamless integration with the platform Wondering if Hopper is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## Hopper User Interface ## Popular Hopper Alternatives Main Product Hopper 4.8 [(4)](https://www.softwareadvice.com/customer-communications-mngt/hopper-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.75Value for money - 4.50Customer support - 4.0Functionality Pricing Starting at $18.00 per month Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16378)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.47Value for money - 4.26Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [Telegram](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) 4.7 [(6425)](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.65Value for money - 4.28Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.57Value for money - 4.66Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## Hopper Pricing and Plans Starting price: $18.00 per month Free Trial Free Version Standard $18.00 per user, per month No plan information available Pro $30.00 per user, per month No plan information available Hopper Bot $80.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Hopper Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of Hopper Activity Dashboard Activity Tracking AI Copilot API Appointment Management Appointment Scheduling Automated Responses Automated Routing Autoresponders Campaign Management Chatbot Collaboration Tools Communication Management Compliance Management CRM Customer Experience Management Customer History Customer Support Customer Surveys Customizable Branding Data Import/Export Feedback Management For Sales/Marketing Interactive Content Lead Capture Lead Distribution Lead Management Live Chat Multi-Language On-Demand Communications One-to-One Messaging Personalization Pre-Configured Bot Real-time Conversations Real-Time Data Real-Time Monitoring Reporting/Analytics Reporting & Statistics Social Media Integration Surveys & Feedback Template Management Third-Party Integrations Transcripts/Chat History Transfers/Routing Workflow Automation Workflow Management ## Hopper Integrations WhatsApp Integration rated undefined from -1 review WhatsApp Business API Integration rated undefined from -1 review WhatsApp Business API Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review ## Hopper User Reviews Overall Rating 4.8 Ratings Breakdown 5 75% 4 25% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.8 Customer support 4.5 Functionality 4.0 Have you used Hopper and would like to share your experience with others? Pablo Cesar G. Verified reviewer Wholesale 51-200 employees Used daily for less than 12 months Review source Reviewed May 2024 Excelente complemento para tu Negocio 5 Excelente complemento para tu Negocio o empresa Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Facil de utilizar, configurar, e implementar de manera rapida. Cons: Por ahora no se pueden integrar otros canales digitales Reasons for choosing Hopper Por que los tiempos de implementación son bastantes cortos. Reasons for switching to Hopper Para optimizar flujo, tiempo, implementaciones Vendor Response Thank you Pablo! The entire Hopper Team appreciates your feedback and we look forward to continuing working together. Replied May 2024 Read More AF Augusto F. Verified reviewer Construction 11-50 employees Used daily for less than 6 months Reviewed November 2024 Recomendado 4 Muy conforme me ayudó mucho con ordenar las conversaciones con nuevos clientes y actuales Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: No es difícil de usar, y ordena muy bien los chats Cons: Necesitaría alguna mas opciones en el chat bot Read More JF Jose F. Verified reviewer Computer Software 51-200 employees Used weekly for less than 6 months Reviewed November 2024 Excelente Solución 5 Es muy buena la aplicación, y muy útil para la comunicación directa con los clientes a través de Salesforce, nos ayuda a gestionar tanto contactos como cuentas Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: La interface principal es bien amigable para los usuarios Cons: Que no se puedan abrir varias sesiones con el mismo usuario Read More LG Leonardo G. Verified reviewer Financial Services 51-200 employees Used daily for less than 12 months Reviewed May 2024 La mejor decisión que tomamos fue cambiar a Hopper producto 5 Rápidamente se ha convertido en una pieza principal para la comunicación hacia nuestros clientes y prospects. Con tres clicks logramos enviar mensajes personalizados reduciendo el tiempo de gestión, lo que conlleva a un ahorro importante. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: La velocidad de implementación, la facilidad de su uso y la integración con Salesforce Cons: El producto sigue evolucionando constantemente, lo que hoy es una desventaja mañana se convierte en una nueva funcionalidad. Vendor Response Thank you four your feedback! Replied May 2024 Read More Showing 1 - 4 of 4 Reviews ## Other Top Recommended Customer Communications Management Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (526) Recently recommended **38** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **9** times [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) **4.7** (73) Recently recommended **7** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16378) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Hopper with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice