Statflo vs Viber

RATING:

4.8

(31)

Statflo has 31 reviews and a rating of 4.77 / 5 stars vs Viber which has 3979 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (31)
4.4 (3979)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 8, 2022
April 18, 2024
Pros/Cons
  • Pros

  • Ease of use to get in contact with current, former and future guests. SENSITIVE CONTENT HIDDEN] is the best.
  • We love that we are able to communicate with our customers via text message.
  • Cons

  • I do not like the letter limit. When you are having an engaging conversation it is very frustrating having to keep it under 160 characters.
  • It does feed in from RQ, so if the information is wrong or you don't have the customer information you have to do some research.
Read all user reviews
  • Pros

  • Viber is very easy to use and add contacts to send instant messages or stage meetings on calls with. The audio is pretty great and the design is visually fabulous.
  • The app is really useful for everyday contact with clients or teammates - I like it because it is easy to use and responsive.
  • Cons

  • Because of a weak connection , the communication was bad. That's an inconvenient when you want to do some visio call.
  • The new advertising program is very bad and annoying. It is not being used as much as it used to be.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos