The team at Statflo have been great partners since day 1.

Ease of use to get in contact with current, former and future guests. SENSITIVE CONTENT HIDDEN] is the best.

It’s been easy to use, quick, and helpful to all our associates and customers alike. Customers love being able to speak through text.

We love that we are able to communicate with our customers via text message.

An awesome way to reconnect with customers. This has enable our company to provide amazing customer service to customers that often feel forgotten because their first purchase was made months ago.

I do not like the letter limit. When you are having an engaging conversation it is very frustrating having to keep it under 160 characters.

It does feed in from RQ, so if the information is wrong or you don't have the customer information you have to do some research.

It has been very beneficial to our company. The ability to customize our outreach message was extremely helpful during the early days of COVID in reaching out to support our customers in need.

It helps create better relationships with customers. I love the reporting features and how you can easy track success and coach off of the reports.

This is an amazing tool we use daily that help us reach out to mass groups of customers quickly to invite them in store.

Missing broadcast message option for text service.

Gabi is fantastic at statflo and is always there when we need her. The technical support team is very efficient as well.

Statflo is user friendly, simplistic, direct and easy to monitor results and track progress.

I do like that it's web based so that it can be accessed from anywhere. The functionality of the lists is fairly straight forward and the ability to report on progress is seamless.

Statflo boasts ease of use and strong reporting capabilities. More than the software itself, the collaboration and support from the Statflo Team makes this a great addition to the customer experience.

Reassigning campaigns is extremely difficult because it's not a mirror image of the accounts page. I looks and works completely different.

Awesome experience so far. The team love connecting with customers through text messages.

Sometimes , some data is missing or not accurate.

From an admin standpoint the reporting is very clean and easy to use. I can get the info I need whenever I need it to analyze ROI, where I need to improve, and what is working well.

WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.

It was an awesome experience. Thanks to whole whatsapp community for bringing it up.

This is a good (zero cost) solution to an alternative way of text messaging or calling. User friendly and good quality.

I really like this app for communicating with friends and loved ones when traveling. It is a great resource that doesn't require extra payments.

A great method for communication with the greater international community. Often prefer to use this.

I do like how easy it is to use and the Gif selection is awesome compared to other message services I have used in the past.

Video chats were also free before it became widely popular on other forms of social media. It's a fantastic free tool for maintaining relationships.

It had a good interface and easily to connect with old friends camera screen was good and status was interesting.

I always use this to call my family since I'am in abroad it so good and consume only low data for internet so very low cost and good for savings. Also clear and video quality is good enough.

Very easy to communicate and utilize the features of the software. Good customer support, and easy to access.

Awesome tool for messaging, video calls, and sharing files. Easy to use and very accessible even if you're not super tech-savvy.

I have been using WhatsApp for over 2 years by now and it has been a nice experience. Nice user interface, a good set of features.

I think that you can integrate the Mobile App and the Desktop App together. I also like that the quality of call esp for 1-1 are superb.

It makes communication between people and between companies and customers too easy. Very easy to use and with a great cost benefit.

When I am talking with my friend through vdieo call what's app still work perfectly on poor internet connection and when I share some pictures its download automatically with good quality.

I also especially love the seamless integration with its web version, which can be a lifesaver if you are working on your computer on a busy day, unable to check your phone.

What I like most is the ability to communicate with friends and family all over the world. I also love how I am able to make phone calls.

It's really user-friendly and easy to use and as long as the internet connection is good the rest will be just perfect.

What bothers me is that it can be used for illegal activity because of the design of the app.

This is an amazing messaging app. I love being able to make international calls with ease.

No Whatsapp App for PC alone without your phone being around you. Poor Security Responses When Grouped are Hacked and Admins are changed by the Hacker.

Lastly, i love how i have access to a lot more gifs on this software, makes the chats so much more fun. Great for messaging with people across the world too.

My overall experience with this app has been amazing this is one of my top favorites apps I use on a daily basis.

US Dollar

Statflo is the only fully compliant enterprise-grade business text messaging software built to empower frontline teams to communicate with customers on their preferred medium of choice. 

Statflo can seamlessly integrate with existing systems, embed rich sendable content, and allows customer-facing teams to meet the demands of today’s connected customers.


LongDescription

Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Personalization

Multi-Channel Management

Automated Responses

Activity Tracking

Customer Segmentation

SMS Messaging

Real-Time Monitoring

Customer Service Analytics

Lead Distribution

Multi-Campaign

Communication Management

Interactive Content

Audience Targeting

Customizable Fields

2-Way Messaging

Batch Communications

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Campaign Planning

One-to-One Messaging

Contact Management

Customer Experience Management

Lead Management

Mobile Access

On-Demand Communications

Real Time Data

Product Recommendations

Multi-Channel Communication

Real-Time Notifications

Contextual Targeting

Workflow Management

Message Personalization

Real-time Updates

Video Support

Visual Analytics

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Reminders

Chat/Messaging

Customizable Templates

Real-time Conversations

Conversion Tracking

Multi-Channel Attribution

Interaction Tracking

Multi-Language

Real Time Reporting

Reporting/Analytics

Widgets

Campaign Analytics

Tagging

Third-Party Integrations

Appointment Scheduling

Campaign Management

Mobile Alerts

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

51-200

201-500

501-1000

1000+

Statflo

Live Online

Webinars

Documentation

Videos

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. 

WhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. 

WhatsApp is available as a free solution. Support is provided via an online help center. 


Statflo vs WhatsApp

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