# ReviewInc Software Reviews, Demo & Pricing - 2026 > Review of ReviewInc Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile --- [Home](https://www.softwareadvice.com/) / [NPS Software](https://www.softwareadvice.com/customer-experience/nps-comparison/) / ReviewInc Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # ReviewInc 2026: Benefits, Features & Pricing Wondering if ReviewInc is right for your organization? Our NPS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ReviewInc 4.8 [(35)](https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile/#reviews) Pricing Pricing available upon request ### About ReviewInc ReviewInc is a reputation and review management software designed to help businesses manage their online presence. It supports industries such as automotive, dental, healthcare, legal, veterinary, and professional services. The platform is suitable for businesses of all sizes, from single-location operations to large enterprises with multiple locations. The software includes tools for monitoring reviews on platforms such as Google, Facebook, and industry-specific sites. It provides real-time alerts and detailed reporting. Features for collecting reviews include AI-assisted requests, QR code functionality, and NFC tag support. It also offers business listings management to centralize information across major platforms, improving local search visibility. Reviews can be shared across multiple platforms using amplification tools. Communication tools include email and text messaging, contactless check-in options, and web-based contact forms. Smart AI technology automates tasks related to reviews, listings, and customer engagement. The platform provides analytics and reporting features, offering insights into reputation metrics and local search performance to help businesses evaluate t... heir online presence. Wondering if ReviewInc is right for your organization? Our NPS Software selection experts can help you in 15 minutes or less. ## ReviewInc User Interface ## Popular ReviewInc Alternatives Main Product ReviewInc 4.8 [(35)](https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile/#reviews) Ratings Breakdown - 4.69Ease of use - 4.73Value for money - 4.82Customer support - 4.76Functionality Pricing Available upon request Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/) 5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.80Value for money - 4.96Customer support - 4.85Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [GiveMe5.ai](https://www.softwareadvice.com/product/186583-GiveMe5-ai/) 4.7 [(86)](https://www.softwareadvice.com/product/186583-GiveMe5-ai/reviews/) Ratings Breakdown - 4.85Ease of use - 4.68Value for money - 4.72Customer support - 4.64Functionality Pricing Starting at $9.99 per month Get Price Alternative Product [Score My Reviews](https://www.softwareadvice.com/review-management/score-my-reviews-profile/) 4.9 [(81)](https://www.softwareadvice.com/review-management/score-my-reviews-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.81Value for money - 4.93Customer support - 4.84Functionality Pricing Starting at $49.00 per month Get Price ## ReviewInc Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version MONITOR Pricing available upon request Plan includes: - User customizable dashboard - Real-time updates - Access all the listings in one dashboard - Reply to google and facebook reviews - Auto responder/response library BASIC Pricing available upon request Plan includes: - Collecting new reviews - Automated review requests - Custom email campaigns - 1 business location - Mobile kiosks PRO Pricing available upon request Plan includes: - Custom text campaigns - Location/regional based reports - Picture Testimonials - Auto sharing of reviews - Unlimited business locations ENTERPRISE Pricing available upon request Plan includes: - Get listed on directories and navigation platforms - Sync business info to multiple sites - Keep listings consistent on key platforms - Improve visibility in local search - Refresh listings regularly to stay current - Customizable forms Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ReviewInc Features - Popular features found in NPS Anonymous Feedback Mobile Survey Multi-Language Pulse Surveys Segmentation - More features of ReviewInc 360 Degree Feedback Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Escalation Alerts/Notifications API Automated Responses Autoresponders Batch Communications Campaign Management Chat/Messaging Collaboration Tools Commenting/Notes Communication Management Competitive Analysis Content Management CRM CRM Integration Customer Database Customer Experience Management Customer History Customer Journey Mapping Customer Portal Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Questions Customizable Reports Customizable Templates Dashboard Data Import/Export Data Visualization Drag & Drop Email Management Email Reminders Engagement Tracking Event Triggered Actions Feedback Management Gamification Hashtag Tracking Inbox Management Interaction Tracking Interactive Content Keyword Tracking Live Chat Media Monitoring Monitoring Multi-Channel Campaigns Multi-Channel Communication Multi-Channel Data Collection Multi-Channel Distribution Multi-Location Negative Feedback Management NPS of Customers NPS of Employees NPS Survey Structure Performance Metrics Personalization Question Branching Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Response Management Review Monitoring Review Notification Review Request Review Sharing Search/Filter Sentiment Analysis SEO Management SMS Messaging Social Media Integration Social Media Monitoring Social Promotion Social Sharing SSL Security Survey/Poll Management Surveys & Feedback Tagging Template Management Text Analysis Text Fields Third-Party Integrations Trend Analysis Visual Analytics Website Integration White Label Widgets Workflow Automation Workflow Management ## ReviewInc Integrations Hootsuite Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ServiceTitan Integration rated undefined from -1 review Microsoft Entra ID Integration rated undefined from -1 review Housecall Pro Integration rated undefined from -1 review Entrust Identity as a Service Integration rated undefined from -1 review See all 20 integrations ## ReviewInc User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 14% 3 3% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.8 Functionality 4.8 Have you used ReviewInc and would like to share your experience with others? ss sarah s. Verified reviewer Accounting Self-Employed Used weekly for free trial Review source Reviewed June 2025 Convenient for SEO 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: I like the fact that review inc puts you in the search engine easily and lets clients review you while simultaneously putting you across multiple platforms. Cons: The thing I like the least is probably the price. I wish there were a more affordable option but it's still good. Read More SK Stephanie K. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for more than 2 years Review source Reviewed October 2024 A Wealth of Insights with Exceptional Support! 5 While the platform provides a wealth of data and insights on reviews, the standout feature is the exceptional support. Our Client Engagement Manager, \[sensitive content hidden\], is consistently very responsive, professional, and always a pleasure to work with. Her friendly and helpful nature makes using the service effortless! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The data and insights are invaluable, but the exceptional personal support truly elevates the experience. It makes all the difference and adds so much value to the service. Cons: There’s nothing not to love about the service. The data and insights are incredibly helpful, the dashboard is user-friendly and informative, and the personal support is outstanding. Vendor Response Thank you so much for your wonderful feedback! We're thrilled that our data and insights have been so valuable to your team and that our personal support has made a positive difference in your experience. Ensuring a user-friendly, insightful platform with exceptional support is our top priority, so it’s fantastic to hear that our Client Engagement Manager has been such a helpful part of your journey with us. We're here to support your success every step of the way! Replied October 2024 Read More MP Merinna P. Verified reviewer Translation and Localization 51-200 employees Used weekly for less than 12 months Reviewed January 2022 Review Management Platform 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: ReviewInc is relatively easy to implement and use, and customer support is responsive. Having all reviews in one dashboard is very helpful, and being able to create different review flow emails for different situations is great. Cons: There are occasionally errors in the platform, but the support team is quick to resolve them. The only other con is the "nr4.me" domain, which we have been told can look spammy to some people when requesting reviews. Read More MB Mayavati B. Verified reviewer Health, Wellness and Fitness 11-50 employees Used weekly for less than 6 months Review source Reviewed September 2024 Outstanding Support 5 It has been Lovely. I would certainly recommed it to more peaple Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I had the pleasure of working with \[sensitive content hidden\], and I can’t say enough good things about her! She was incredibly knowledgeable and patient as she guided me through the process of understanding the platform for reviews. \[sensitive content hidden\] took the time to explain everything in detail, ensuring I was comfortable and confident with each step. Her friendly and professional demeanor made the entire experience seamless and enjoyable. Thanks to \[sensitive content hidden\], I now feel well-equipped to navigate the platform. Highly recommend her assistance to anyone who needs help! Cons: They should consider integrating with more platforms apart from Facebook and Google. Vendor Response Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with our team member. We pride ourselves on providing excellent US based client support, and it's great to know that she was able to guide you through the platform effectively. Our software is available for Zapier integrations, so you can integrate with 7,000+ apps and other software programs. Our Social Media features include integrations with Google, Facebook, Instagram, X, and more. Your recommendation means a lot to us, and we’re grateful to have had the opportunity to support you. If there’s anything more we can assist you with, please don’t hesitate to reach out! Replied September 2024 Read More AJ Amberly J. Verified reviewer Health, Wellness and Fitness 10000+ employees Used weekly for more than 2 years Review source Reviewed July 2024 \[sensitive content hidden\] FOR THE WIN 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Over the years, I have had the pleasure of interacting with \[sensitive content hidden\], Client Engagement, and she has been outstanding. She is always quick to respond, incredibly pleasant, and consistently takes care of all our requests with efficiency and a professionalism. Even though I can't see her smile through an email, I can certainly feel it in her words. Exceptional service every time! She is truly a diamond in the ruff, and I am grateful for all she does for EyeCare Partners. THANK YOU, \[sensitive content hidden\]. Cons: Sometimes, the functionality of the website, but overall, I really like the platform. Reasons for switching to ReviewInc collective decision from upper leadership:) Read More SN Sean N. Verified reviewer Construction 51-200 employees Used daily for less than 2 years Reviewed March 2022 Transformational Tool 5 The number of our reviews in the public domain has increased tremendously. We could not have the number of reviews that we do without Review Inc. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is easy to use and provides a tremendous amount of data. Using this tool has transformed our company's culture to one of service. While we talk about customer service, putting numbers and a "scoreboard" in front of the team takes customer service to another level. The tool has helped increase the number of reviews in the public domain and has made a tremendous impact in the consumers' choosing us versus our competitors. Cons: Some on-going, periodic training would be helpful just to make sure we're using (and aware) of all the features and benefits). Read More PE Parker E. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed August 2020 SPECTACULAR REPUTATION MANAGEMENT 5 This has changed the reputation management for 3 healthcare enterprises I have managed profoundly. Don't waste your time with other systems. I have used this since 2010 and it was exceeded all my expectations. Service has always been really effective. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is a system that exceeds all others if you are serious about reputation management. They have the system that will truly make reviews work for you. The software is all automatic. You do not need to be a guru to work this. Cons: I have found no weakness in this system. Reasons for choosing ReviewInc I discovered that Review Inc. had a system that really helped me to achieve a realistic and effective reputation management program that I could sustain. Vendor Response Thanks for your positive review and being a great client for 10 years! Replied August 2020 Read More JT John T. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Review source Reviewed January 2021 Website reviews not where they ought to be? ReviewInc can help. 5 Very positive. We've had excellent results and have greatly improved our review standings across all websites. Our rep, \[SENSITIVE CONTENT HIDDEN\], has been very responsive & helpful. Never had to wait long for any answers. Great operation. Well worth the cost. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They have a nicely integrated system. Easy to work with. Uploading feedback requests is very simple. Very easy to tell at a glance how things are progressing using their dashboard layout. I don't even have to think about it anymore, I just send up a batch and wait for the responses. Has done wonders for our online reviews. Cons: Getting started with the proper format & layout was a little tricky, but once that's worked out, everything else is a piece of cake. At most, it takes me about 10 minutes a day to collect & upload all the day's requests. Read More JH John H. Used unspecified for unspecified Review source Reviewed February 2015 Online reputation management savior 4 Online reputation management savior For nearly 2 years my clients and I have been using Review Inc and it has been one of the best investments we could have made. Our average Google score across 14 stores went from a 2.4 to over a 4 star rating. Ever week we get new 4 and 5 star reviews which lets potential customers see that the great experience that was had by customers 2 years has consistently been repeated for the last 2 years. Our store associates continue to tell me how much it has increased not only the traffic in their stores, but as a commissioned sales staff, it has helped increase their personal income. Customers are seeing associates names in reviews so when they come into our stores they are asking for them by name. Now I'm not saying it's as easy as paying for the service and everything changes. We still have to work really hard to provide great customer service, and when we do get negative reviews, we have to respond quickly to prevent those reviews from going public because customers now see that we care about our reviews because we respond to the reviews that we get in a public setting. Additionally, we have had customers come in and try and haggle over prices and even threaten to give us bad reviews if we don't give them what they want. Fortunately, our staff works together to flag negative reviews when they do go public which helps us remove the negative reviews that are posted. When we're unable to get reviews removed, our sales team respond to negative reviews with a brief reply informing the angry customer and everyone else who reads the review that we are going to do our very best to take care of their situation. When potential customers read that, they often give us the benefit of the doubt that the issue was resolved. Again, if you are serious about improving your online reputation AND YOU REALLY SHOULD CARE!! Review Inc is a great tool to aid in your efforts. Ratings Breakdown 5 Ease of use 5 Customer support Read More AL Andrew L. Verified reviewer Marketing and Advertising 11-50 employees Used daily for more than 2 years Review source Reviewed February 2020 rubust review service 5 communication is very easy, and support is first class. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: with its many options its very easy to manage reviews across the entire ecosystem, easily and effectively. Cons: the updates are sometimes challenging to over come since the system is so robust. Reasons for choosing ReviewInc more options Read More Showing 1 - 10 of 35 Reviews Load More Reviews ## ReviewInc Popular Comparisons [Trustpilot vs ReviewInc](https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile/vs/trustpilot/)[TrueReview vs ReviewInc](https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile/vs/truereview/) ## Other Top Recommended NPS Software [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) **4.7** (2896) Recently recommended **0** times [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) **4.7** (969) Recently recommended **0** times [Alchemer](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/) **4.5** (319) Recently recommended **0** times [Nicereply](https://www.softwareadvice.com/survey/nicereply-profile/) **4.7** (283) Recently recommended **0** times Stuck Between Options? 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