# RueBaRue Software Reviews, Demo & Pricing - 2026 > Review of RueBaRue Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-communications-mngt/ruebarue-profile --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / RueBaRue Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-communications-mngt/ruebarue-profile/reviews/) # RueBaRue 2026: Benefits, Features & Pricing Wondering if RueBaRue is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RueBaRue 5.0 [(29)](https://www.softwareadvice.com/customer-communications-mngt/ruebarue-profile/reviews/) Pricing Starting at $5.00 per month ### About RueBaRue RueBaRue is a leading provider of innovative guest communication software for vacation rental home managers. Our software works in tandem with leading vacation rental software, enhancing the guest experience your company provides after your guests book a home. Our product helps you create digital guestbooks customized for each property, local area guides to the best restaurants, attractions and activities, guest surveys, Google business reviews and revenue-driving extended guest stays. With SMS/text automation, you can send guestbooks, surveys, welcome letters and much more automatically on a date and time you choose. Guest text messaging facilitates instant communication between guests and your team, leading to speedy problem solving and stellar guest reviews. RueBaRue software helps you save time, streamline operations, increase you revenue and please your guests. Guest text messaging, a popular time saving feature, can cut guest calls and emails by 50 percent. Alerts lets you text guests instantly in the event of a hurricane, road construction or a power outage. By integrating with popular vacation rental software, RueBaRue lets you create individualized guestbooks and curat... ed local area guides in seconds and eliminates the need to import guest reservations manually. RueBaRue listens to our customers and is constantly on the lookout for solutions to the problems vacation rental home managers face. Since launching in 2016 with just one product -- local area guides -- we've blossomed into a dynamic, multifaceted platform focused on every aspect of guest communication. We've got new features for you on our back burner and can't wait to roll them out in the near future. Wondering if RueBaRue is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## RueBaRue User Interface ## Popular RueBaRue Alternatives Main Product RueBaRue 5.0 [(29)](https://www.softwareadvice.com/customer-communications-mngt/ruebarue-profile/reviews/) Ratings Breakdown - 4.93Ease of use - 5.0Value for money - 5.0Customer support - 4.93Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [HostBuddy AI](https://www.softwareadvice.com/product/450239-HostBuddy-AI/) 5.0 [(21)](https://www.softwareadvice.com/product/450239-HostBuddy-AI/#reviews) Ratings Breakdown - 5.0Ease of use - 4.95Value for money - 4.95Customer support - 5.0Functionality Pricing Starting at $3.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(478)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.16Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) 4.6 [(627)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.61Value for money - 4.73Customer support - 4.51Functionality Pricing Available upon request Get Price ## RueBaRue Pricing and Plans Starting price: $5.00 per month Free Trial Free Version Basic $5.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RueBaRue Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of RueBaRue For Vacation Rentals Guest Communications Guest Experience Management Reservations Management ## RueBaRue Integrations LiveRez Integration rated undefined from -1 review OwnerRez Integration rated undefined from -1 review Barefoot Integration rated undefined from -1 review Escapia Integration rated undefined from -1 review ## RueBaRue User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 5.0 Customer support 5.0 Functionality 4.9 Justin F. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed October 2018 Excellent Amenity to Website 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I was one of the first users of RueBaRue and continue to use it now 2 years later. There are many features of the site that allow me to give my renter guests a better experience when they come stay with me. I love that the website owner is receptive to feedback and always willing to make suggested improvements. Cons: I haven't found anything I don't like about it yet. Read More EI Eleazar I. Verified reviewer Hospitality 11-50 employees Used daily for less than 6 months Reviewed May 2022 Great Product 5 One of the biggest problems solved was the lack of communication with our guests throughout their stay. Most of our guests used to let us know their issues at check-out time. Now we are receiving messages during their stay, giving us a chance to solve the issues before they leave. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Guest communication is our favorite feature. Easy to use and very simple integration to the system we already use. Cons: The ability to send a message from the phone app to a new number would be great. Other than that, everything else was simple to use and very effective. Vendor Response H Eleazar, thank you so much for the great review! Replied May 2022 Read More LK Lissa K. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for less than 6 months Reviewed May 2022 Better Business, Happy Guests, and Just Plain Fun 5 Whether the vacation rental company is large or small, having everything in one place for the guest is beyond convenient! Our guests LOVE RueBaRue. The Property Guide and Destination Guide are so beautifully presented and easily customized for our company - takes away the tedious upkeep of an in-home manual. I like the ability to actually show hospitality to our guests by communicating w/ them so easily through RueBaRue. Not only do we provide a clean, luxurious home for our guests, but the ability to let them know that we are available should something be amiss or make a recommendation for the area is icing on the cake. People look forward to their vacation time, and RueBaRue adds to that excitement by having every little detail thought out and provided for our guests. From the Property Guide and Destination Guide to the ability to communicate w/ our guests and send out automated informative texts is critical for exceptional customer service. Guests love RueBaRue and I think it helps us stand out as the luxury boutique company that we are. Thank you RueBaRue ~ you've made us a better company! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: RueBaRue has enhanced our ability to provide an exceptional guest experience, especially in the area of Customer Service. The most impactful way RueBaRue has benefitted our company is acquiring more Google 5-star reviews. This has been a huge benefit! On the flip side, having the ability to easily communicate with our guests over issues they might have at the cabin has precluded bad reviews online. Being able to solve problems, take care of arising issues, and clarify misunderstandings has resulted in a better guest experience because they appreciate being heard. When guests can vent their frustrations immediately through RueBaRue about issues, large or small, upon departure they usually run out of steam to write a bad review because more times than not, they just wanted to vent and be heard. When you can "listen" and empathize through texting in this way, it greatly de-escalates issues. In addition, using RueBaRue has eased our workflow tremendously with automated texts and communications with our guests, and effortlessly integrates with our Streamline Reservation Software System. I cannot say enough how much RueBaRue has positively impacted our business. Cons: Being a teacher and being able to put myself in the learner's seat helps explaining a subject from the learner's perspective, anticipating questions they might have in applying their newfound knowledge. I feel that the FAQ could be more detailed in explaining certain functions. Watching the webinars helped tremendously and having those available is awesome. Rebekah is so amazing in helping explain things and being willing to jump on a zoom call to demonstrate. Maybe take all the how-to inquiries you receive and make them a part of the FAQ might help? But this is really minor - the ease of setting up and using it is wonderful. Vendor Response Lissa, thank you so much for your great review. Replied May 2022 Read More KF Karen F. Verified reviewer Real Estate 51-200 employees Used daily for less than 2 years Reviewed May 2022 Rue Ba Rue is now a crucial part of our daily operations. 5 The support team is proactive in letting us know if there are any issues, and when we have had any issues they are quick to respond to our issue. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The user interface with our office staff is great. It automates guest communication prior to arrival (e.g. driving directions, access codes), and it allows us to notify guests of weather/traffic/elevator issues with alerts with a click of a button. The review process is also ideal for obtaining positive guest reviews on google. Cons: This product does what we need it to do. I can't think of anything at this time. Vendor Response Karen, thank you so much for your great review. Replied May 2022 Read More AH Autumn H. Verified reviewer Hospitality 11-50 employees Used daily for less than 12 months Reviewed May 2022 Wonderful Communication, Features, and Growth 5 The customer service is absolutely outstanding. If we need assistance they are quick to help and as accommodating as they can be. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability to communicate with our guests via text, collect important information from surveys to help personalize their experience, and share information about the home and area with a simple link has done wonders to our processes and customer relationships. With this, we will be able to grow our hospitality and concierge services by leaps and bounds. Cons: With this being a new program, there are some glitches that come up. However, Nars does a wonderful job of addressing these glitches and getting them taken care of in a timely manner. Vendor Response Hi Autumn, thank you so much for your terrific review! Replied May 2022 Read More Jp Jeffrey p. Real Estate 2-10 employees Used daily for less than 6 months Reviewed October 2018 Amazing! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I know giving our all 10's and 5 stars for everything seems like a fake review but RueBaRue really deserves it! I can't be more enthusiastic about this site / service. My company, Vacation Concierge, manages over 20 properties in South Orange County, CA. We've found RueBaRue to be the most accurate and efficient way to communicate with our guests before and during their stay. It's so easy to customize for each of our properties. The destination and property guidebooks can be as general or as comprehensive as you need them to be. All the information is in one location... the arrival instructions, wifi info, lock box codes, and any additional information they may need before their stay is at our guests fingertips. Having an arrival email sent several days before and a follow up text sent the day before our guests arrival is just the cherry on top. RueBaRue is also a great way to show what local and regional activities we offer in the area so our guests can start to plan their vacation before they arrive. Having a link on their phone is perfect for sharing with friends and family who may also be staying or visiting for a few days. We've been told it's incredibly handy during a guest stay when they're out and about and are looking for a good restaurant or the closest beach. The bottom line... RueBaRue makes us look more professional than our competition and has given me back my time so that I can focus on our guests. Cons: Not much. I'm still getting to know the software but every time I have a question RueBaRue's support team always picks up my phone call and is quick to point out how I can solve my problem... It's almost always due to 'user error'. Read More DM David M. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for less than 2 years Review source Reviewed March 2024 Ease of communications with RueBaRue 5 It has been a great experience Very responsive company Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use. Great communications tool for guests. Cons: Nothing. We have no complaints. Maybe how little text you can use. Read More PS Pam S. Verified reviewer Hospitality 2-10 employees Used daily for less than 12 months Review source Reviewed February 2021 Couldn't Function Without It! Love RueBaRue 5 The ease of getting detailed information to our guests and providing them a simply way to communicate with us has been a game changer. We've uploaded videos, detailed instructions, pictures, maps, and more! The guestbooks are easy to read on any device and making changes is a breeze. We've used other guestbooks before and this one is a keeper. We've created amazing automated messages that have streamlined our business to the point that we save hours and hours a week, allowing us to run our business more efficiently. The customer support is top notch and has made our decision to go with RueBaRue one of the better ones we've made! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The set-up was so easy and well supported by the team. Easily integrated with OwnerRez, all guest information loads seamlessly between the platforms. Extremely user friendly and the development team are open to ideas or suggestions from the field. This one software has saved us hours of time in communicated with guests and the reviews we receive from our guests almost always mention the high level of communication and details we provide. Cons: Honestly, I can't think of anything. My experience has been that if there is anything I come across that I don't understand or have difficulty with, RueBarue is so quick to respond and offer assistance. Read More AF Andy F. Verified reviewer Leisure, Travel & Tourism 11-50 employees Used daily for less than 12 months Review source Reviewed June 2020 The Rue and Miss Kitty's Fishing Getaways 5 This is a new software that we are using, we have not used anything similar before. Our Reservations Team refers to RueBaRue as "The Rue". It has stuck with us and we are ready to grow with this new development and RueBaRues Team! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: RueBaRue has opened the door for us when communicating with guests! It is an easy to use product. It has tremendously cut down on the questions that many guests have about the home and amenities, local attractions and places to eat that are available, everything is right there in the property/destination guides. Many guests are communicating with us via text now that we are using the software. I believe it has helped guest get into contact with us quicker and also receive a qiucker response that calling or email could take. Cons: I do not have many cons about the software. The review responses and feedback can be a challenging to navigate, but everyone with RueBaRue are quick to take feedback and make updates. Also, when you have the mobile app, it does send you double notifications, but of course this will be changing in the future after providing my feedback. Read More VW Valerie W. Hospitality 2-10 employees Used daily for less than 12 months Reviewed January 2019 Great product and excellent customer service! 5 My guides and information are now going out automatically in both email and text format and on a pre scheduled time frame. They look very neat and professional and are super functional. Guest feedback has been great! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like that the platform can be customized to match my company marketing, colors, logo , etc. The ability to create custom guides for each location is great and showing the distances is awesome! Were now including arrival and departure information for each property along with house rules and helpful details, so far it's been a hit with guests and so much easier for us to update and maintain in this format. Customer service is excellent!! Very prompt in resolving any small bugs that occurred early on, normally within 12-24 hours or less, which is great in this industry. Cons: The only negative was my fault for not getting my information in to populate the guides and information. Once I finished on my end we were up and running in no time. The reps are exceptional in his gentle reminders for me to get moving and I'm so happy he did this for me. Sometimes schedules are so crazy we need a little push to keep moving on a project but when completed our life will be easier. This has proven to be true! Read More Showing 1 - 10 of 29 Reviews [See All Reviews](https://www.softwareadvice.com/customer-communications-mngt/ruebarue-profile/reviews/) ## RueBaRue Popular Comparisons [HostBuddy AI vs RueBaRue](https://www.softwareadvice.com/compare/417061-ruebarue/vs/450239-HostBuddy-AI/) ## Other Top Recommended Customer Communications Management Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (526) Recently recommended **38** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **9** times [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) **4.7** (73) Recently recommended **7** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16378) Recently recommended **0** times Stuck Between Options? 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