Statuspage

RATING:

4.5

(15)

About Statuspage

Statuspage is a site status communication solution that helps SaaS businesses with communicating site and systems status updates during incidents, outages, or maintenance windows. The main features of Statuspage include incident communication and notification, templates for status updates, and automation options to keep the page up-to-date as the situation unfolds.

Statuspage Pricing

Public page: Hobby: $29/month Startup: $99/month Business: $399/month Enterprise: $1499/month Free plans are available for open source projects and nonprofit organizations. Private page: Starter: $79/month Growth: $249/month Corporate: $599/month Enterprise: $1499/month

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

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Statuspage Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Statuspage

1 - 5 of 15 Reviews

Anonymous

11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2022

Clear updates for users and easy access in Atlassian

Anyone running SaSS companies knows how important it is to keep users aware of updates, scheduled downtime, and the rare but inevitable incidents involving degraded performance or an outage. The more users we can get subscribed to our Statuspage the fewer phone calls, chats, and confused (angry) users will need to be handled by our help and support team.

PROS

We've been able to grant access to Statuspage to multiple managers in our organization. While we don't work around the clock, there is always someone who can post about incidents and update as more information is available. After a short while, the 'templates' made the more common incidents take only seconds to write up.

CONS

The only issues we've had was back when it was Statuspage.io and was being acquired by Atlassian. It wasn't the smoothest transition for us, as we had multiple users with no other need for Atlassian access, but it wasn't enough to deter us from continuing use.

Reason for choosing Statuspage

At the time it was the best pricing/feature combination for our then small company. When acquired by Atlassian, it was good to keep another service under one vendor.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

The Standard in Status Pages

Statuspage allows us to always have a means of communicating with our clients.

PROS

I like the ubiquitousness of the product. With so many other services also using the service, there is a rich assortment integrations available.

CONS

I'm always surprised that there's no monitoring built into the product.

Reason for choosing Statuspage

Freshstatus is still lagging behind Status Page in terms of some functionality.

Navaneeth

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2022

Webfork Statuspage Review

PROS

I like the way it handles alerts and incidents.

CONS

There is no option in the free one to add a custom domain.

James

Newspapers, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Streamlined communications from IT to Stakeholders in the most efficient way possible.

Overall it's changed the way we work as an IT department. It's this kind of disruptive innovation that we need in today's sprawling organizations.

PROS

I'd be happy to recommend Statuspage - it's really changed the way we manage our communications as within our organization and we're grateful for the innovation. We really do spend less time managing the emails to all and sundry which allows us to concentrate fully on the task at hand. We also appreciate the regular additions by the Development team in terms of integrations and new features. The API provides us with the flexibility to combine Statuspage with our QA & Monitoring teams, and being able to toggle the status of our components in an automated manner is a huge benefit. The support team are always friendly, helpful and professional. We've never had a problem that they couldn't fix. If only all suppliers could be like this...

CONS

Just the fact that we didn't hear about it sooner.

Reason for choosing Statuspage

Integration to other Atlassian Products, namely Jira Service Desk.

José

Transportation/Trucking/Railroad, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

A System Status in our fingertips

I would like to be contacted by Statuspage in order to check the possibility to colaborate in new businesses. Thank you.

PROS

It's a clean, and clear, solution. Very easy to implement. Added value for an IT department. Once that we use Statuspage as a service, their output information can be analised and audited with confidence.

CONS

From whom that was responsible for in house equivalent software implementation, is a bit strange to loose the control of a so important software. Nevertheless there is noting to deslike it.