---
title: "Telegram Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Telegram. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Telegram is a good fit for you!"
source_url: "https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Telegram Reviews

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# Telegram User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 6,427

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.3/5
- Value for money: 4.7/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 4,588 reviews (71%)
- 4 stars: 1,559 reviews (24%)
- 3 stars: 243 reviews (4%)
- 2 stars: 24 reviews (0%)
- 1 star: 13 reviews (0%)

### Most mentioned pros

- I regularly use customizable bots to automate reminders for meetings and contract deadlines, and the encrypted messaging gives me peace of mind during sensitive negotiation discussions.
- It is a versatile and reliable messaging platform with strong communication and file-sharing features, although the wide range of options can take some time to get familiar with.
- Having the option to have separate group chats for clients, stations and campaigns helps to keep our conversations clean.

### Most mentioned cons

- I also miss having native integration with our project management tools-which sometimes necessitates tedious manual work-as well as truly reliable group video calling for quick meetings.
- Although Telegram is useful for messaging, it doesn't have task managing features that can aid with follow-ups or project deadlines.
- In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it.

## Telegram customer reviews

Showing reviews 1-25 of 6,427 (page 1).

### Keep client email chains in one secure thread.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Law Practice
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Managing client communication used to mean juggling text messages, personal email, and work email across three different apps. Now I have one place where a client can reach me about an urgent motion deadline without calling the office line after hours. The encryption gives clients confidence when they need to discuss sensitive case details, and it just works without needing IT setup at a two-person firm.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I coordinate discovery document exchanges with opposing counsel and clients who need quick answers after hours. Telegram keeps those conversations separate from my personal texts, plus it handles larger files than most platforms allow. The desktop version stays open right next to my case management software all day.

#### Cons

Some older clients ask why we can't just use regular text messaging, and I end up walking them through the download process over the phone. The interface shows when you were last active, which occasionally leads to questions about response time that I'd rather not field from anxious clients checking their phones at midnight.

---

### Telegram review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Human Resources
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Telegram allows me to communicate quickly with colleagues and share documents related to HR activities. I like using group chats to exchange updates, coordinate administrative tasks, and send reminders. The application is easy to use, and file sharing is convenient when I need to send information without going through a long email exchange.

#### Cons

I sometimes receive too many notifications, especially when several groups are active. Important messages can get lost among casual conversations. For sensitive HR information, I also need to be careful about privacy settings and make sure that company policies are respected.

---

### Flexible communication tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is a solid, flexible communication tool, especially for managing groups and broadcasting updates. Reliable and fast, with room to improve on default privacy settings

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Fast, reliable messaging with great group/channel management, large file sharing, and useful for bots for automation.

#### Cons

default chats aren't end-to-end encrypted unless you use Secret Chat, which can be confusing for less tech-savvy users

---

### Molto più di un'app di messaggistica: un vero e proprio hub per file e offerte

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Internet
- Company size: Self-Employed
- Product usage: 3-5 years · weekly
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Definirla solo un'app per chattare è riduttivo; è a tutti gli effetti uno spazio cloud gratuito e un aggregatore di notizie. Tra la comodità della chat "Messaggi salvati" (da usare come blocco appunti infinito sincronizzato tra PC e telefono) e la pulizia dei gruppi, è un'applicazione indispensabile per organizzare informazioni, acquisti e spostamenti in modo intelligente.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Rispetto alle app di messaggistica tradizionali, Telegram gioca in un'altra categoria. La gestione dei file è eccezionale: puoi inviare video o documenti pesantissimi senza che vengano compressi, il che è perfetto se devi scambiare il montaggio di un progetto video pesante o scherzi da masterizzare. Ma il vero punto di forza per la vita di tutti i giorni sono i canali: è lo strumento definitivo per seguire le offerte tech su smartphone e cuffie, ricevendo le notifiche senza intasare la mail. Inoltre, la gestione delle chat è comodissima per organizzare viaggi con un amico: puoi fissare in alto i PDF dei biglietti aerei, le prenotazioni della casa e gli orari degli autobus locali, avendo tutto sempre a portata di mano.

#### Cons

Il limite principale è il network: non tutti lo usano come app principale. Spesso ti ritrovi costretto a mantenere installate altre applicazioni più diffuse semplicemente perché un gruppo di studio all'università si rifiuta di fare il passaggio. Inoltre, se ti fai prendere la mano e inizi a seguire decine di canali di sconti, l'interfaccia diventa un caos totale, a meno che non impari subito a utilizzare la funzione "Cartelle" per separare le chat personali dalle news.

---

### Un outil de communication efficace pour mes échanges

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Design
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

L'envoi de fichiers lourds sans trop de perte de qualité est un vrai avantage pour mon travail de design. L'interface reste légère et rapide, même avec beaucoup de conversations actives.

#### Cons

Je vois que Telegram est moins répandu que WhatsApp dans certains cercles professionnels pour la simplicité.

---

### TELEGRAM AVIS

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Mechanical or Industrial Engineering
- Company size: 1001-5000 employees
- Product usage: 1-3 years · weekly
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Mon expérience globale avec Telegram est positive : l'application est rapide, fiable et je peux facilement communiquer sur tous mes appareils. Le partage de fichiers est transparent, les groupes sont bien organisés et les options de confidentialité me donnent plus de contrôle. C'est un outil puissant et pratique pour mon usage quotidien.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Je trouve Telegram vraiment efficace : l'application est rapide, les messages se synchronisent parfaitement sur mes appareils, et je peux envoyer des fichiers volumineux sans aucun problème. Les groupes et les canaux me permettent de gérer facilement de grandes discussions, et les options de confidentialité me donnent plus de contrôle sur mes données. En fin de compte, c'est un outil puissant, lisse et très polyvalent pour mes besoins.

#### Cons

Telegram a aussi quelques inconvénients dans mon expérience : certains contacts ne l'utilisent pas, ce qui limite son caractère pratique. Les paramètres sont parfois un peu trop nombreux, l'interface peut sembler complexe au premier abord, et les appels ne sont pas toujours aussi stables que sur d'autres applications. En fin de compte, il est puissant, mais pas toujours le plus simple pour une utilisation rapide.

---

### Pour plus de confidentialité

- Overall rating: 5/5
- Reviewer: Maël T.
- Industry: Design
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

J’ai longtemps été utilisateur de l’application il y a quelques années, mais aujourd’hui je ne l’utilise quasiment plus.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

La sécurité, la qualité des échanges, possibilité de créer des canaux et les manager facilement. J’aime aussi l’interface de l’application Telegram.

#### Cons

Lors d’une tentative de connexion récente, Telegram m’a demandé de payer pour enfin recevoir le code de confirmation et je trouve ça absurde.

---

### My daily coordination tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Music
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Sending large files-such as audio demos or contracts-happens without compression or loss of quality, which is essential in my line of work. I regularly use customizable bots to automate reminders for meetings and contract deadlines, and the encrypted messaging gives me peace of mind during sensitive negotiation discussions.

#### Cons

Notifications can quickly become overwhelming when multiple groups are active at the same time. I also miss having native integration with our project management tools-which sometimes necessitates tedious manual work-as well as truly reliable group video calling for quick meetings.

---

### Una aplicación rápida, completa y muy versátil

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Entertainment
- Company size: 11-50 employees
- Product usage: 1-3 years · weekly
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Mi experiencia general con Telegram ha sido bastante positiva. Es una aplicación rápida, estable y muy versátil, especialmente para compartir archivos, gestionar grupos y seguir canales. La posibilidad de utilizarla en varios dispositivos resulta muy cómoda. Como punto negativo, algunas funciones pueden resultar algo complejas al principio, pero en general es una herramienta muy completa y fiable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Lo que más me gusta de Telegram es su rapidez y facilidad de uso. La aplicación permite enviar mensajes, archivos, fotos y vídeos de forma muy sencilla, incluso cuando los archivos son grandes. También valoro mucho los grupos, canales y la posibilidad de utilizar la misma cuenta desde varios dispositivos.

#### Cons

Lo que menos me gusta de Telegram es que algunas funciones y opciones pueden resultar algo confusas al principio, especialmente por la cantidad de posibilidades que ofrece. También echo en falta una mayor privacidad por defecto en algunas conversaciones y una experiencia algo más sencilla y ordenada para usuarios que no necesitan tantas funciones.

---

### Telegram review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Telegram was positive. It is a versatile and reliable messaging platform with strong communication and file-sharing features, although the wide range of options can take some time to get familiar with.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Telegram is fast, easy to use, and offers useful features for messaging, group chats, file sharing, and large communities. The ability to use multiple devices and share larger files is also convenient.

#### Cons

Some users may find the large number of features and settings a little overwhelming. Large groups can also become difficult to manage, and privacy settings may require extra attention.

---

### Fast, Flexible, and Easy to Use Messaging App

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Food Production
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

I have been using Telegram for quite some time and I am very satisfied with it. The app is fast, intuitive, and works reliably across different devices, which makes everyday communication very convenient. I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just a simple messaging app. It offers a smooth and modern user experience that feels efficient for both private chats and larger communities.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

elegram is extremely easy to use and offers a clean interface that makes messaging straightforward. The support for large groups, channels, bots, and file sharing adds a lot of flexibility and makes the app suitable for many different purposes. I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the day.

#### Cons

One minor drawback is that the number of features can feel a little overwhelming at first for new users. Some privacy-related settings also require a closer look to fully understand how they work. Still, these are relatively small issues compared to the overall speed, convenience, and functionality that Telegram provides.

---

### Fast, reliable and great for group communication

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Telegram has been positive. The app is reliable, quick and offers more features than many other messaging apps. I especially like the ability to share large files and access chats across devices easily. It’s a great platform for both personal communication and communities.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Telegram is fast, easy to use and works well across different devices. I like the group chat features, file sharing and how smooth the app feels even with large groups or channels. It’s also useful for keeping in touch and joining communities with similar interests.

#### Cons

Sometimes there are too many notifications from channels and groups, and it can feel a bit overwhelming. Some features can also take time to figure out for new users.

---

### telegram i like it

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mining & Metals
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

i like most in this software that there is always something new

#### Cons

i like least in telegram the that there is a lot of spam there

---

### Telegram in 2025: Pros, Cons, and Overall User Experience

- Overall rating: 5/5
- Reviewer: Endurance O.
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

I really enjoy using telegram, and it's the application I use most in my phone. I use for news, chat with friends, and a lot more. Telegram premium is worth the money, I get a lot of new features which is really really nice. Overall telegram is my.go to app for anything social and communication.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Privacy and security comes first of course. The UI is great and sharing files is awesome in telegram. Lot's of channels to join. Haven't come across any bugs or issue.

#### Cons

Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good. Sometimes my app lags too. Sometimes my account gets blocked from sending messages to new friends I make online, then I've to text customer support to help me get it fixed. The bot spamming and fake accounts is something that needs working on, cause when I'm in groups chatting with friends, I see a lot of spam messages. Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful

---

### Highly recommend!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Medical Devices
- Company size: 501-1000 employees
- Product usage: 1-3 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Adding new employees, video chatting, calling, messaging, sharing and storing files and documents is a breeze on Telegram. It played a huge role in launching our department several years back and many of us still use TG for personal and business needs. Highly recommended!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Telegram is where our Businesses Development Division began years ago. Wonderful platform to create channels for different purposes and individual chats with video and call features. Project Management, Messaging, Easy to use, Cost, all made TG a perfect choice for us.

#### Cons

The format is different, but also very simple to use and over time it became a favorite, especially for those who were not technically familiar with things like this.

---

### Make your chatting more fun with Telegram.

- Overall rating: 5/5
- Reviewer: Yatra P.
- Industry: Retail
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram.

#### Cons

Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues.

---

### Overall a secure and easy to use messaging app

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's been great for chatting with the other team members and its just nice to have a dedicated app for this at work.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's free to use, never had a need for customer support. It's very simple and fun to use with many options for expressing oneself through messaging. Great for professional team communication because it's encrypted.. Never encountered any bugs or issues. Great for assigning tasks and productivity.

#### Cons

Mostly just that random people are always adding you and spamming you, but it's easy to flag and report and delete.

---

### Great messaging app

- Overall rating: 5/5
- Reviewer: Vinny W.
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall great service to me customer support was the best they gave great service so always great to me

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like about telegram easy to use messaging is always top tier no bugs and issues great service pretty much

#### Cons

Dislikes about telegram not really to much only one thing I can say I couldn’t message one person that’s it

---

### Simple comunication system

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: 1-3 years · monthly
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Its nice, wouldn't say the best. I used it a few times and didn't really enjoy the way the app was stretched out.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

Its best quality is that its a giod chatting system overall and connects you to many people all over the world. Its very easy to use and has no issues during use

#### Cons

Its a little dated as the system has the esthetics of an old style chatting system. I would make the looks a little more modern

---

### Telegram for alternative messaging

- Overall rating: 4/5
- Reviewer: Nazim S.
- Industry: Real Estate
- Company size: 201-500 employees
- Product usage: a free trial · daily
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, I recommend it. I even follow some news from here. I can watch live broadcasts, but something needs to be done about the sexually explicit content. It's free and easy. I recommend it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's a good alternative to WhatsApp. I use it sometimes; it's fast, easy, and free. Worth a try. not bad.

#### Cons

There's a lot of sexually explicit content. You don't have to use it, but there's too much. There are all kinds of video channels without censorship. These need to be controlled.

---

### Backup app

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Industry: Leisure, Travel & Tourism
- Company size: Self-Employed
- Product usage: 3-5 years · weekly
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

I’m not that familiar to use telegraph app a lot like whatsapp, in the end I prefer WhatsApp but for telegraph is just a backup app to find something I’m searching for or in a case I got à problems with WhatsApp application I switch to Telegram

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I like the ability to search for groups that meet my needs, all I’ve been search I found it through telegram groups

#### Cons

- I believe that the groups are the most things valuable for me in telegram, everything I’m looking is there in groups, personal for my needs or for job requirements

---

### Best Messaging Platform

- Overall rating: 5/5
- Reviewer: Parsa G.
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Seamless and very reliable. With a close to non downtime so far using it, while using the amazing features.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

By far and huge gap, THE BEST messenger platform. So many features, easy to use, most of features are free and amazing for different types of communication. Channels, groups, direct messages, archives, disappearing messages, access management and many more are just perfect.

#### Cons

No cons, thus adding to its pros: It has one of the strongest security measures unlike some other competitors in the market.

---

### Telegram is the best

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Telecommunications
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

I use Telegram both for internal communication. Telegram groups are as better than ever once integrated you have access to all the old messages.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

File sharing is simple and does not pose too many constraints, Features such as bots or automation also offer interesting possibilities

#### Cons

Organizing conversations can become complex when you are in many groups or channels. It is not a tool designed specifically for structured professional collaboration, unlike other solutions.

---

### Telegram is a very useful messenger!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Graphic Design
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall for Telegram is that it is very good for chatting with my friends,colleagues, and family. It is one of my favorite messenger platforms after WhatsApp.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 1/5
- Functionality: 5/5

#### Pros

I like using telegram because it is so easy to use. It delivers messages on time. It doesn’t destroy photo and video qualities. It is very cool for live chat and video and audio chats.

#### Cons

Con about telegram is that they can block user accounts without any reason, without any warning. Also it seems to have a bad customer service system.

---

### Talk even withoud a phone number

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Games
- Company size: 51-200 employees
- Product usage: 3-5 years · weekly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Beyond using personnaly, Telegram is a good application for managing a community for promoting and event, crypto especially.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 1/5
- Functionality: 5/5

#### Pros

I like Telegram for being more secure and strict regarding your personal data.There calls are encrypted and we can talk without a phone number. That is perfect for big conversational groups or channels.

#### Cons

Some activities on there are not very reputable and now, Telegram is doing everything to make us pay for Premium.

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