# Viber vs Wati - 2026 Comparison - Software Advice > Viber vs Wati - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/customer-communications-mngt/viber-profile/vs/wati --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Viber vs Wati Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 2, 2026 # Viber vs. Wati: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 2, 2026 # Viber vs. Wati: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: - International Calling - Group Chat Cons: - Internet Connection - Photo Sharing Who uses Viber Based on 4060 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (20%), Professional Services (12%) and Retail, Consumer Goods & Services (9%) - Top use case: Community (42%) 70% of users recommend this product [](https://www.softwareadvice.com/mobile-marketing/wati-profile/) [Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/) 4.6 [(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) Starting Price $59.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Wati Based on 203 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (22%), Retail, Consumer Goods & Services (16%) and Education & Learning (14%) - Top use case: Customer Engagement (36%) 87% of users recommend this product [](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) Viber 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) [](https://www.softwareadvice.com/mobile-marketing/wati-profile/) Wati 4.6 [(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.4 Based on 4,060 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.3 Functionality 4.3 4.6 Based on 203 reviews Ease of use 4.6 Value for money 4.3 Customer support 4.2 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 4,263 reviews from Customer Communications Management * * * Batch Communications 4.4 Chat/Messaging 4.6 Chatbot N/A Code-free Development N/A Interaction Tracking 4.1 Live Chat N/A Batch Communications N/A Chat/Messaging N/A Chatbot 4.5 Code-free Development 4.4 Interaction Tracking N/A Live Chat 4.4 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ WhatsAppIntegration rated 4.5 from 64 reviews ](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/)[ TelegramNot enough reviews ](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) [ HubSpot Content HubNot enough reviews ](https://www.softwareadvice.com/cms/hubspot-cms-hub-profile/)[ ShopifyNot enough reviews ](https://www.softwareadvice.com/retail/shopify-profile/)[ WooCommerceNot enough reviews ](https://www.softwareadvice.com/inventory-management/woocommerce-profile/) ## Reviews * * * RI Ricardo I.Self EmployedArts and Crafts, Self-Employed "The messenger features and platform availability are actually nice but as I mentioned previously, the connectivity can be unreliable." May 31, 2026 AV Art V.ConsultantBiotechnology, 2-10 employees "Deleting the wave file doesn't help as the app just recreates it once it updates itself (again the user has no way to deny those auto updates which is once again rubbish software writing)" Mar 8, 2026 JS Jasvinder S.Real EstateResearch, 2-10 employees "The interface is simple, and features like automation, quick replies, and chatbot help save a lot of time." Apr 18, 2026 SY Sonik Y.Founder's officeHospitality, 201-500 employees "G Sheet plugin sometimes crash abruptly which can cause slight delay in task but happened only very few times, each time support team stepped in to help us" Dec 26, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [WhatsApp vs Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/vs/whatsapp/)[Telegram vs Viber](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/vs/viber/)[Text Request vs Wati](https://www.softwareadvice.com/internal-communications/text-request-profile/vs/wati/)[Slack vs Wati](https://www.softwareadvice.com/remote-support/slack-profile/vs/wati/)