# Best 15 Zenvia Customer Cloud Alternatives in 2026 - Software Advice > Find the top Zenvia Customer Cloud Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Customer Communications Management Software for your business. Source: https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / [Zenvia Customer Cloud](https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/) / Zenvia Customer Cloud Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/)[Reviews](https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/reviews/) Alternatives # Best 15 Zenvia Customer Cloud Alternatives Zenvia Customer Cloud 4.1 [(359)](https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/reviews/) Pricing: Available upon request Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top Zenvia Customer Cloud Alternatives Main Product Zenvia Customer Cloud 4.1 [(359)](https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 3.83Value for money - 4.04Customer support - 3.85Functionality Pricing Available upon request Get Price Top Alternative Zendesk Suite 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative WhatsApp 4.7 [(16383)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Top Alternative Slack 4.7 [(24124)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Top Alternative LiveAgent 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Top Alternative Tidio 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price ## Zenvia Customer Cloud Alternatives [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 5% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Real-time Consumer-facing Chat - Transfers/Routing ### Integrations Comparison 99% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 2% Shared Integrations with Zenvia Customer Cloud - Meta for Business - Shopify - Zapier See Zendesk Suite Screenshots [### WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16383)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 90% Unique Features for WhatsApp - Activity Dashboard - Alerts/Notifications - API See All 10% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Mobile Access - Real-time Consumer-facing Chat ### Integrations Comparison 85% Unique Integrations for WhatsApp - Bitrix24 - Facebook Apps and Tabs - Freshdesk See All 15% Shared Integrations with Zenvia Customer Cloud - Meta for Business - Shopify See WhatsApp Screenshots [### Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24124)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Starting Price: $8.75 per month Free trial Free version Starting Price: $8.75 per month Free trial Free version ### Features Comparison 90% Unique Features for Slack - Access Controls/Permissions - Activity Tracking - Alerts/Notifications See All 10% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Group Messaging - Live Chat See All ### Integrations Comparison 99% Unique Integrations for Slack - 5pm - absence.io - Aha! See All 1% Shared Integrations with Zenvia Customer Cloud - PayPal - Zapier See Slack Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 92% Unique Features for LiveAgent - Account Management - Agent Interface - Alerts/Escalation See All 8% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Live Chat - Real-time Consumer-facing Chat See All ### Integrations Comparison 96% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Adobe Commerce See All 4% Shared Integrations with Zenvia Customer Cloud - Meta for Business - PayPal - Shopify See All See LiveAgent Screenshots [### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Starting Price: $24.17 per month Free trial Free version Starting Price: $24.17 per month Free trial Free version ### Features Comparison 90% Unique Features for Tidio - Activity Tracking - AI/Machine Learning - Alerts/Escalation See All 10% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Lead Qualification - Live Chat See All ### Integrations Comparison 98% Unique Integrations for Tidio - Adobe Commerce - Agile CRM - BigCommerce See All 2% Shared Integrations with Zenvia Customer Cloud - Shopify See Tidio Screenshots [### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1725)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 92% Unique Features for LiveChat - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All 8% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Live Chat - Mobile Access See All ### Integrations Comparison 97% Unique Integrations for LiveChat - 1CRM - 1Password - 2way See All 3% Shared Integrations with Zenvia Customer Cloud - Meta for Business - Shopify - Zapier See LiveChat Screenshots [### Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Pipedrive - Access Controls/Permissions - Activity Tracking - Alerts/Notifications See All 7% Shared Features with Zenvia Customer Cloud - Inbox Management - Live Chat - Real-time Consumer-facing Chat See All ### Integrations Comparison 99% Unique Integrations for Pipedrive - Act-On - ActiveCampaign - ActiveDEMAND See All 1% Shared Integrations with Zenvia Customer Cloud - Zapier See Pipedrive Screenshots [### Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Starting Price: $59.00 per month Free trial Free version Starting Price: $59.00 per month Free trial Free version ### Features Comparison 91% Unique Features for Text Request - 2-Way Messaging - Access Controls/Permissions - Activity Dashboard See All 9% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Inbox Management - Live Chat See All ### Integrations Comparison 89% Unique Integrations for Text Request - Clio - FranConnect - HubSpot CRM See All 11% Shared Integrations with Zenvia Customer Cloud - Zapier See Text Request Screenshots [### Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Starting Price: $39.00 per month Free trial Free version Starting Price: $39.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Intercom - Access Controls/Permissions - Activity Dashboard - Automated Responses See All 7% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Inbox Management - Live Chat See All ### Integrations Comparison 97% Unique Integrations for Intercom - 24sessions - Affogata - Aircall See All 3% Shared Integrations with Zenvia Customer Cloud - Meta for Business - Shopify - Zapier See Intercom Screenshots [### Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) 4.7 [(73)](https://www.softwareadvice.com/voip/zipteams-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 96% Unique Features for Zipteams - Action Item Tracking - AI/Machine Learning - Calendar Sync See All 4% Shared Features with Zenvia Customer Cloud - Single Sign On ### Integrations Comparison 100% Unique Integrations for Zipteams - CallHippo - Google Workspace - HubSpot CRM See All 0% Shared Integrations with Zenvia Customer Cloud - No shared integrations See Zipteams Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3444)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 92% Unique Features for Freshdesk - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 8% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Inbox Management - Live Chat See All ### Integrations Comparison 96% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 4% Shared Integrations with Zenvia Customer Cloud - Meta for Business - Shopify - Zapier See Freshdesk Screenshots [### Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) 4.6 [(148)](https://www.softwareadvice.com/help-desk/crisp-profile/reviews/) Starting Price: $45.00 per month Free trial Free version Starting Price: $45.00 per month Free trial Free version ### Features Comparison 88% Unique Features for Crisp - Activity Dashboard - AI/Machine Learning - Alerts/Escalation See All 12% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Lead Qualification - Live Chat See All ### Integrations Comparison 90% Unique Integrations for Crisp - Adobe Commerce - Aircall - HubSpot CRM See All 10% Shared Integrations with Zenvia Customer Cloud - Salesforce Platform - Shopify - Zapier See Crisp Screenshots [### Text](https://www.softwareadvice.com/product/530456-Text/) 4.7 [(30)](https://www.softwareadvice.com/product/530456-Text/#reviews) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 88% Unique Features for Text - AI Copilot - Alerts/Escalation - Automated Responses See All 12% Shared Features with Zenvia Customer Cloud - Inbox Management - Live Chat - Mobile Access See All ### Integrations Comparison 95% Unique Integrations for Text - Adobe Commerce - BigCommerce - ChatBot See All 5% Shared Integrations with Zenvia Customer Cloud - Shopify See Text Screenshots [### Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) 4.2 [(130)](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/reviews/) Starting Price: ₹69.00 per month Free trial Free version Starting Price: ₹69.00 per month Free trial Free version ### Features Comparison 88% Unique Features for Freshchat - AI/Machine Learning - API - Automated Responses See All 12% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Live Chat - Mobile Access See All ### Integrations Comparison 88% Unique Integrations for Freshchat - Bird - Calendly - Freshcaller See All 13% Shared Integrations with Zenvia Customer Cloud - Meta for Business - Shopify See Freshchat Screenshots [### Zoho SalesIQ](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/) 4.4 [(98)](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/reviews/) Starting Price: $10.00 per month Free trial Free version Starting Price: $10.00 per month Free trial Free version ### Features Comparison 87% Unique Features for Zoho SalesIQ - Access Controls/Permissions - Activity Tracking - Alerts/Notifications See All 13% Shared Features with Zenvia Customer Cloud - Chat/Messaging - Live Chat - Mobile Access See All ### Integrations Comparison 95% Unique Integrations for Zoho SalesIQ - ActiveCampaign - AWeber - BigCommerce See All 5% Shared Integrations with Zenvia Customer Cloud - Meta for Business - Shopify See Zoho SalesIQ Screenshots ## Popular Zenvia Customer Cloud Comparisons [WhatsApp vs Zenvia Customer Cloud](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/vs/zenvia-conversion/) Still Not Sure? Our experts can help you compare Zenvia Customer Cloud with other top options, so you can find the best fit for your needs. Best 15 Zenvia Customer Cloud Alternatives in 2026 - Software Advice