Adapt vs Segment

RATING:

4.4

(52)

Adapt has 52 reviews and a rating of 4.37 / 5 stars vs Segment which has 71 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (52)
4.7 (71)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 8, 2024
November 24, 2023
Pros/Cons
  • Pros

  • It is super easy to use and there is an integration to Google Chrome as well as to Linkedin. More than that it gives you availability to track your emails which helps you to deal with your tasks.
  • Easy to use and setup chrome extension. Good database collection.
  • Cons

  • It was blocked by Linkedin and sometimes emails bounce.
  • With time linkedin noticed users were using adapt on their profiles and threatened to lock accounts if people kept using adapt on their pages.
Read all user reviews
  • Pros

  • Setting new events is easy and the software is very intuitive. The real-time debugger view is super helpful during software development.
  • The ability to insert third-party snippets on our site through Segment. The pricing structure of charging by usage rather than by seat, making it easy to increase adoption across the org.
  • Cons

  • And setting up things might be a bit tricky if you’re a newcomer in the world of analytics/JavaScript.
  • The pricing model (MTUs) when you have a lot of anonymous users can be a problem.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos