# ServiceGuru Kiosk Software Reviews, Demo & Pricing - 2026 > Review of ServiceGuru Kiosk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-data-platform/serviceguru-kiosk-profile --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / ServiceGuru Kiosk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # ServiceGuru Kiosk 2026: Benefits, Features & Pricing Wondering if ServiceGuru Kiosk is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview ServiceGuru Kiosk 4.9 [(7)](https://www.softwareadvice.com/customer-data-platform/serviceguru-kiosk-profile/#reviews) Pricing Starting at $129.00 per month ### About ServiceGuru Kiosk ServiceGuru Kiosk is a cloud-based solution that helps businesses automate processes for collecting customer feedback through kiosk devices across multiple locations. Key features include remote update/installation, usage reporting, virtual keyboard, wireless internet access and touch screen functionality. Designed for service-based businesses of all sizes, ServiceGuru Kiosk lets users upload staff images for customers to post reviews and comments against the services provided by them. It allows firms to build surveys for assigning attributes against employees to evaluate service quality and improve the efficiency of workers. Additionally, the solution enables enterprises to develop performance benchmarks and generate reports for providing weekly updates about location comparison, satisfaction ratings and employee feedback. Mobile application for iOS devices is also offered by ServiceGuru Kiosk that allows users to remotely manage business activities. It is available on a monthly subscription and support is extended via documentation, phone, email, FAQs and other online measures. Wondering if ServiceGuru Kiosk is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## ServiceGuru Kiosk User Interface ## Popular ServiceGuru Kiosk Alternatives Main Product ServiceGuru Kiosk 4.9 [(7)](https://www.softwareadvice.com/customer-data-platform/serviceguru-kiosk-profile/#reviews) Ratings Breakdown - 4.86Ease of use - 4.86Value for money - 5.0Customer support - 4.71Functionality Pricing Starting at $129.00 per month Get Price Alternative Product [Weave](https://www.softwareadvice.com/product/158992-Weave/) 4.3 [(670)](https://www.softwareadvice.com/product/158992-Weave/reviews/) Ratings Breakdown - 4.46Ease of use - 4.10Value for money - 3.92Customer support - 4.28Functionality Pricing Available upon request Get Price Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Yotpo](https://www.softwareadvice.com/marketing/yotpo-profile/) 4.5 [(376)](https://www.softwareadvice.com/marketing/yotpo-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 3.94Value for money - 4.49Customer support - 4.39Functionality Pricing Starting at $199.00 per month Get Price ## ServiceGuru Kiosk Pricing and Plans Starting price: $129.00 per month Free Trial Free Version Basic $129.00 per feature, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ServiceGuru Kiosk Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of ServiceGuru Kiosk Activity Dashboard Activity Tracking Alerts/Notifications Campaign Analytics Complaint Monitoring Contact Database Contact Management Customer Activity Tracking Customer Database Customer Profiles Customizable Branding Customizable Forms Customizable Reports Feedback Management Mobile Alerts Performance Metrics Predictive Analytics Ratings/Reviews Real-Time Reporting Remote Update/Installation Reporting & Statistics Response Management Review Notification Review Request Sentiment Analysis Social Media Integration Social Sharing Surveys & Feedback Touch Screen Trend Analysis Usage Tracking/Analytics Virtual Keyboard Wireless Internet Access Control ## ServiceGuru Kiosk User Reviews Overall Rating 4.9 Ratings Breakdown 5 86% 4 14% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 5.0 Functionality 4.7 Have you used ServiceGuru Kiosk and would like to share your experience with others? VR Verified Reviewer Hospitality 1001-5000 employees Used daily for less than 6 months Reviewed February 2019 Great tool for measuring and improving customer service 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use. How it keeps our employees motivated. Customers like it since it's fast and simple. Cons: Improved reporting would be nice but I know they are working on enhancements. Read More SH Shel H. Verified reviewer Medical Practice 51-200 employees Used daily for less than 2 years Reviewed February 2019 A must-have for customer facing companies 5 It's so simple to use. My patient demographic is far and wide. The interface is so easy to navigate that even my tech-fearful elderly patients use it with ease. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The way it revolutionized how we think about customer service. If you think no news is good news you are entirely wrong. Great news is great news and its even better when it instantaneous. My employees get instant feedback which boosts their morale and I am able to see exactly where and how I can improve to further satisfy my patients. Cons: That it doesn't do my laundry. Seriously, this tool does even more than I could imagine. The developers are constantly making changes to improve it. It can now post my 5 star reviews to Google, Yelp and Facebook so the whole world can see how awesome we are. What more could I ask for? Read More JB Johnny B. Restaurants 201-500 employees Used daily for less than 6 months Reviewed February 2019 Service Guru - Great for a different point of view 4 Great growing company. Service and communication is exceptional. Well worth it, we plan to keep service guru for years to come! Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: The immediate feedback and the quantity of reviews coming from customers dining in. Cons: Ability for mis-use/mis-information (i.e. kids/employees using kiosk) Still great room for functionality and "back-end" analytics to improve. Read More SM Stephanie M. Sports 11-50 employees Used daily for less than 2 years Reviewed January 2019 SG review 5 This has been an efficient way for us to get real-time feedback from our customers, which has in turn provided us the opportunity to address and fix issues as soon as they arrive. Our employees take their service resume very seriously, it’s an amazing thing to see as an employer. The kiosk is an invaluable tool for those in the service industry. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is very user friendly and intuitive. It gives our customers a quick and easy way to provide feedback. Cons: I personally like the option to leave notes and write a specific review, but that hasn’t proven to be what our customers want. Vendor Response Thanks for the great feedback Stephanie. Replied January 2019 Read More LA Lauren A. Verified reviewer Hospital & Health Care 51-200 employees Used weekly for less than 2 years Reviewed March 2019 Love working with ServiceGuru 5 Right now we are focusing on how our patients feel they were greeted when they walk in and we're also gathering information on patient wait times as well. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really like how user friendly the software is and how easy it is for our patients to use while checking out. The process is very fast and efficient while gathering great data about our patient experience in our offices. Cons: So far I have not experienced any negatives with ServiceGuru. Read More VR Verified Reviewer Medical Practice 51-200 employees Used daily for less than 6 months Reviewed January 2019 Service Guru has been great for our business! 5 Overall our employees and patients like it! Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: Easy to use, real time feedback, great customer service! Cons: Feebback loop to rate additional employees is not as streamlined. Read More AE Aimee E. Hospital & Health Care 51-200 employees Used daily for less than 2 years Reviewed January 2019 ServiceGuru Rocks 5 Very easy to utilize for staff as well as patients. The customer service with this company is top notch Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Ease of patients being able to navigate their way Cons: There is nothing that I don't like about this software Read More Showing 1 - 7 of 7 Reviews ## Other Top Recommended Customer Experience Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **1** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6977) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3797) Recently recommended **0** times Stuck Between Options? 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