# AskNicely Software Reviews, Demo & Pricing - 2026 > Review of AskNicely Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-experience/asknicely-profile --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / AskNicely Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/survey/asknicely-profile/reviews/)[Alternatives](https://www.softwareadvice.com/survey/asknicely-profile/alternatives/) # AskNicely 2026: Benefits, Features & Pricing Wondering if AskNicely is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview AskNicely 4.6 [(101)](https://www.softwareadvice.com/survey/asknicely-profile/reviews/) Pricing Starting at $399.00 per month ### About AskNicely AskNicely is a cloud-based online survey software that helps businesses create surveys and collect feedback in real time based on Net Promoter Score (NPS). Key features include live reports, real-time leaderboards, text analytics, automated responses and one click integration. AskNicely allows users to automatically capture feedback from customers on a daily basis or for specific events and times. Users can configure surveys including wording, logos, domain names and languages. Users can track NPS by product, channel and segments in, then share data with reports and dashboards. Dashboards are updated in real time, and users can also access data filtering, time-based charting and text analytics. Users can respond to customer feedback directly from integrated customer relationship management (CRM) and help desk systems and forward comments to the appropriate team. AskNicely offers monthly and annual subscription pricing. Support is available via email and over the phone. Wondering if AskNicely is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## AskNicely User Interface ## Popular AskNicely Alternatives Main Product AskNicely 4.6 [(101)](https://www.softwareadvice.com/survey/asknicely-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.29Value for money - 4.65Customer support - 4.14Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10461)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Experience.com](https://www.softwareadvice.com/customer-experience/xmp-profile/) 4.7 [(89)](https://www.softwareadvice.com/customer-experience/xmp-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.58Value for money - 4.54Customer support - 4.69Functionality Pricing Available upon request Get Price Alternative Product [Broadly](https://www.softwareadvice.com/review-management/broadly-profile/) 4.8 [(336)](https://www.softwareadvice.com/review-management/broadly-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.64Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2896)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price ## AskNicely Pricing and Plans Starting price: $399.00 per month Free Trial Free Version Basic $399.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## AskNicely Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of AskNicely Activity Dashboard Alerts/Notifications Anonymous Feedback API CRM Customer Experience Management Customer Segmentation Customizable Branding Customizable Reports Dashboard Data Visualization Engagement Tracking Mobile Survey Multi-Channel Data Collection Multi-Channel Distribution Multi-Language Negative Feedback Management NPS of Customers NPS of Employees NPS Survey Structure Predictive Analytics Pulse Surveys Question Library Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Reporting Reporting/Analytics Reporting & Statistics Response Quotas Search/Filter Segmentation Sentiment Analysis Social Media Integration Survey Builder Survey/Poll Management Surveys & Feedback Text Analysis Text Fields Third-Party Integrations Trend Analysis Website Integration Workflow Management ## AskNicely Integrations Kustomer Integration rated undefined from -1 review Cliniko Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Front Integration rated undefined from -1 review Calendly Integration rated undefined from -1 review Zoho Desk Integration rated undefined from -1 review See all 23 integrations ## AskNicely User Reviews Overall Rating 4.6 Ratings Breakdown 5 67% 4 24% 3 8% 2 0% 1 1% Secondary Ratings Ease of Use 4.5 Value for money 4.3 Customer support 4.6 Functionality 4.1 Daniel B. Verified reviewer 51-200 employees Used weekly for less than 12 months Review source Reviewed April 2018 AskNicely is the best NPS software I've worked with. 5 Easy to use, all in one place, customer experience reporting system. Enables us to easily have conversations with our customers. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Its ease of use and nice, clean layouts. Its also really easy to respond to reviews. The automation makes a big difference and I enjoy how hands off it can be. Cons: It's quite pricey for a small business (less than 500 surveys a month) and it still requires a bit of formatting to get our customer data into it. Read More VR Verified Reviewer 51-200 employees Used weekly for less than 6 months Review source Reviewed June 2018 Outstanding Product, Necessary for Customer Feedback and Advocacy 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \* Let me start off with the ease of use, since that probably is what sticks with me the most. Uploading contacts is a breeze, and managing campaigns could not be more direct. Managing and tracking feedback is also very intuitive, with one of the smallest learning curves I've ever experienced. \* Customers can respond directly in the email, instead of having to log on or open up a survey link. This made for a much higher response rate on initial outreach from what we had previously seen. \* The functionality is stellar; it performed exactly as we had wished. Individuals are tracked instead of just campaigns, which allows for year-to-year follow-up with sites and users. \* You can customize the contacts, and thus the data, by any elements you wish (zip code, state, product, etc.). The data is based on your needs and what information you can provide. \* Responses are easy to track, and the data displays are easy to read and readily accessible. \* This provides a necessary customer feedback loop and an immediate NPS outcome. For any company or organization with a serious mind to change their culture based on user stories, this is the tool for you. Cons: \* If I had to change anything, I would like to see a larger quota of emails per month on the base plan. It can be limiting for larger groups, though I do believe they have enterprise level plans as well. That wouldn't really fit our needs, but we might want to send multiple campaigns, so the quote would be rather limiting. Read More AA Arwa A. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 2 years Review source Reviewed July 2021 Great in theory 3 Okay! Ratings Breakdown 3 Ease of use 2 Value for money 5 Customer support 2 Functionality Pros: It is great to hear the good feedback from pateints Cons: All the negative feedback we have received did not help us improve in any way/ shape or form. So not sure if it is helping us Read More VR Verified Reviewer Computer Software 11-50 employees Used daily for less than 12 months Review source Reviewed March 2018 The product actually delivers what it says it's going to deliver. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The user experience on both ends is fantastic. The support has always been responsive and they do a great job of making sure you (the customer) is very comfortable and confident. The implementation process has been one of the best that I've seen. They make sure every box gets checked! Cons: I wish there were more customized options in the calendar as to when emails get sent. I also would like to see some different email addresses that responses are sent from, but that's being pretty critical. I guess, I'd like to see some more customization overall to better cater to our particular industry. Read More VR Verified Reviewer 11-50 employees Used daily for less than 12 months Review source Reviewed April 2018 Easy Interface and Works Wonders ... but is it worth the higher price than other NPS programs? 4 Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: AskNicey is easy to onboard and has a good dashboard to see high-level metrics. We use it within the recruiting industry to track the performance of our recruiters. Cons: The analytics are lacking if you want to deep dive or find trends. We don't integrate with our CRM so uploading the excel document and exporting is cumbersome and annoying at times. The TV display of metrics is good -- but you have a lot of steps to display it and have Google Chrome bit, which is a little pricey. Read More Shaun B. Verified reviewer Financial Services 51-200 employees Used daily for less than 6 months Review source Reviewed March 2018 Great software for seeing how your customers REALLY feel about you. 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Simple to use interface that has a really easy to manage integration with Salesforce. We use this tool to verify customer satisfaction for all of our clients and the results and feedback have been incredible! Cons: A little pricey for what is offered, but valuable information nonetheless. Being able to filter on multiple options on their dashboard would also be very useful. Read More DN Danica N. Verified reviewer 11-50 employees Used daily for less than 6 months Review source Reviewed April 2018 Overall a great product and a pleasant experience 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It was very easy to set up the and get started with the software. Importing contacts was a breeze and I loved that we could filter responses by a large number of options (including the custom fileds we imported). Support was very helpful at all times and every suggestion we had they implemented within a day. Also they helped a lot explaining the product in detail and the initial demo was very useful. Cons: The only problem we had with the software is that we couldn't organize our surveys via separate campaigns. It was a bit confusing to have all of the contacts in one list and not have seperate segments as well as all of the feedback in one place that we couldn't keep track of the NPS from one campaign to the other. Read More James C. Verified reviewer Restaurants Used weekly for less than 12 months Review source Reviewed March 2018 Great tool... just too expensive for us. 4 Feedback from users in a simple way. Ratings Breakdown 4 Ease of use 2 Value for money 5 Customer support 4 Functionality Pros: The reply function was good. Simple setup. Good customer service team. Although not operating on UK hours. Cons: Don't allow you to pause and re-start. Limited number of emails sent. Value for money. Quite expensive for 500 emails. Read More Lisa T. Verified reviewer Telecommunications 11-50 employees Used other for less than 12 months Review source Reviewed January 2019 Great to Increase Your Reviews! 4 Great product and does what it should at a good price point. Ratings Breakdown 5 Ease of use 4 Functionality Pros: Automation used for this tool is great as it really allows you to gather more (positive) reviews fast! SMS and auto-reminders, are great features. Cons: Can take time to set up, but no complaints. Read More Madeline L. Verified reviewer Computer Software 51-200 employees Used monthly for less than 12 months Review source Reviewed March 2018 Easy to use and easy to look at 5 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The interface is very visually appealing and generally easy to navigate. The text analysis is simple to set up, very accurate and a powerful tool. It is easy to segment your customers and set up different "types"/occurrences of your survey. Cons: Some of the integration work was not very straightforward. It is sometimes a little confusing to tell when you are looking at a subset vs. the entirety of your account. Read More Showing 1 - 10 of 101 Reviews [See All Reviews](https://www.softwareadvice.com/survey/asknicely-profile/reviews/) ## AskNicely Popular Comparisons [SurveyMonkey vs AskNicely](https://www.softwareadvice.com/survey/asknicely-profile/vs/surveymonkey/)[Trustpilot vs AskNicely](https://www.softwareadvice.com/survey/asknicely-profile/vs/trustpilot/)[Experience.com vs AskNicely](https://www.softwareadvice.com/survey/asknicely-profile/vs/xmp/)[Broadly vs AskNicely](https://www.softwareadvice.com/survey/asknicely-profile/vs/broadly/)[Jotform vs AskNicely](https://www.softwareadvice.com/survey/asknicely-profile/vs/jotform/) [Compare All Alternatives](https://www.softwareadvice.com/survey/asknicely-profile/alternatives/) ## Other Top Recommended Survey Software [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17629) Recently recommended **0** times [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11457) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10461) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5270) Recently recommended **0** times Stuck Between Options? 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