BlockSurvey vs Listen360

RATING:

4.9

(59)

BlockSurvey has 59 reviews and a rating of 4.9 / 5 stars vs Listen360 which has 48 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (59)
4.8 (48)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 1, 2022
November 9, 2023
Pros/Cons
  • Pros

  • The survey tool is comparable to any in the market. I particularly like the ownership as they are very responsive and communicative.
  • The one thing I like most about Block Survey software is the ease of use.
  • Cons

  • It requires a key to login. It is no way to remember the key.
  • The login is a bit annoying because it requires you to check your email each time you get into the platform.
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  • Pros

  • Ease of use and setup are big pluses for me. The great reports and API access for analysis of customer insights and NPS scores are awesome.
  • Easy to understand results; easy to implement significant customer changes; positive way to award employee performance.
  • Cons

  • Could be hard to sort or organize depending on which page you started from. It should give more options for how its organized.
  • At the beginning I was confused with the options since they were very interactive but after a few days it was very understandable.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos