# Boei Software Reviews, Demo & Pricing - 2026 > Review of Boei Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-experience/boei-profile --- [Home](https://www.softwareadvice.com/) / [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) / Boei Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/customer-experience/boei-profile/alternatives/) # Boei 2026: Benefits, Features & Pricing Wondering if Boei is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Boei 5.0 [(25)](https://www.softwareadvice.com/customer-experience/boei-profile/#reviews) Pricing Starting at $8.00 per month ### About Boei Boei is a customer engagement solution that helps businesses optimize website visitors' experience. Customers can establish contact with employees by clicking a button and can choose their preferred communication channels, such as Telegram, Facebook, WhatsApp, Twitter, email, and more. It also allows employees to create CTAs, such as an invitation for visitors to subscribe to a newsletter. Wondering if Boei is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. ## Boei User Interface ## Popular Boei Alternatives Main Product Boei 5.0 [(25)](https://www.softwareadvice.com/customer-experience/boei-profile/#reviews) Ratings Breakdown - 4.84Ease of use - 4.96Value for money - 4.88Customer support - 4.60Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10459)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Broadly](https://www.softwareadvice.com/review-management/broadly-profile/) 4.8 [(336)](https://www.softwareadvice.com/review-management/broadly-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.64Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Experience.com](https://www.softwareadvice.com/customer-experience/xmp-profile/) 4.7 [(89)](https://www.softwareadvice.com/customer-experience/xmp-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.58Value for money - 4.54Customer support - 4.69Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## Boei Pricing and Plans Starting price: $8.00 per month Free Trial Free Version Basic $8.00 flat rate, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Boei Features - Popular features found in Customer Engagement Communication Management Customer History Feedback Management Live Chat Multi-Channel Communication Reporting/Analytics - More features of Boei Alerts/Notifications Customer Experience Management Customizable Branding Customizable Fields Engagement Tracking Multi-Channel Data Collection Multi-Language Social Media Integration Third-Party Integrations Widgets ## Boei Integrations Intercom Integration rated undefined from -1 review Telegram Integration rated undefined from -1 review LinkedIn for Business Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review See all 20 integrations ## Boei User Reviews Overall Rating 5.0 Ratings Breakdown 5 96% 4 4% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 5.0 Customer support 4.9 Functionality 4.6 Have you used Boei and would like to share your experience with others? Grzegorz G. Verified reviewer Education Management 2-10 employees Used daily for more than 2 years Review source Reviewed January 2023 Boei - simple yet powerful communicator for your website 5 I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. Cons: I can't think about real drowbacks. The \[SENSITIVE CONTENT\] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic. Reasons for switching to Boei Issues, unreliable, critical features (chatbot) withdrawal by developers Vendor Response Hi Grzegorz, Thanks a lot for your great review! Ruben Replied January 2023 Read More JR Jairo R. Verified reviewer Logistics and Supply Chain 1001-5000 employees Used daily for less than 2 years Review source Reviewed December 2022 Boei - The Super Sized Menu 5 Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of setting it up and rolling it out. This tool is super easy to set up and helps drive conversions. Cons: It's relatively new and still evolving so patience is required for some feature rollouts. Reasons for choosing Boei The costs and value considering how Boei has a considerable amount of integration capabilities. Reasons for switching to Boei The cost and ease of setting this alternative up. Vendor Response Hi Jairo, Thanks for your great review! Ruben Replied January 2023 Read More Joshua G. Verified reviewer E-Learning 2-10 employees Used weekly for less than 2 years Review source Reviewed December 2022 Quick and easy chat menu 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. Cons: I wish there was a better UI or more design options. Vendor Response Hi Joshua, Thanks for your review! Would love to learn what design improvements we can make, would you email me on ruben@boei.help Ruben Replied January 2023 Read More JM Jaime M. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Review source Reviewed December 2021 A simple and minimalistic tool with a lot of power! 5 Displaying all of our contacts in a compact and easy to access way. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: At it's core it's an easy way to allow your visitors to choose between their favourite contact method to reach you, however with extra features like direct call, call me back, feedback, work hours and some more as one of the best aspects is that the developer is very friendly, attentive and continues to add more features to it and listens to the comunity. It's an easy and quick solution for smaller businesses or projects. If you have multiple projects also makes it easy to organize all of their contacts in the same platform. Easily works anywhere/on any platform, is beautifully simple and can be used to substitute the ugly widgets of chats like JivoChat, because Boei gives you a great freedom to customize. You can easily customize it however you want, even add CSS etc. and the best part is that the developer keeps updating and adding features to the tool. For the future I would love to see more several themes/designs/templates for how the boei links appear on the page, maybe one where the links appear as icon bubbles (with the same design as the Boei bubble) that stack on top of boei. Cons: It would be nice if when you setup only one link per boei button, it would open this link automatically (since there are not more links to choose from, requiring multiple clicks from the user is irrelevant/more friction). I'm aware Boei is supposed to support multiple contact methods, but because boei is also a great way to easily customize your chat contact bubble button and make it fit your websit, indepently of the service you use, and sometimes you might just want to use one service which has a very ugly button (such as the example of jivo) Vendor Response Hi Jaime, thanks a lot for your great review and feedback. We will take your suggestions along to make Boei even better :) Ruben Replied December 2021 Read More Julien V. Verified reviewer Marketing and Advertising Self-Employed Used daily for less than 2 years Review source Reviewed December 2022 Lightweight and efficient widget 5 Very happy to have a widget letting website visitors contacting us through their preferred channel (contact form, phone, whatsapp, messenger, etc) Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Lightweight, easy to deploy, opens instantly without slowing down the website Cons: design could be more modern and attractive Reasons for switching to Boei Ability to send whatsapp messages Vendor Response Hi Julien, Thanks a lot for your amazing review! Ruben Replied December 2022 Read More Proinsias M. Verified reviewer Online Media Self-Employed Used daily for less than 12 months Review source Reviewed March 2021 Very Clever Plugin with instant benefits 5 It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. Cons: I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated. Reasons for choosing Boei Less clicks to make contact with my enquiry portal. I wanted customers to have newarly no barriers to make contact particulaty from a Smart Phone Reasons for switching to Boei There were less interactions for a customer to make contact. Customers just need to click once or twice and they can send me a message quickly. Read More IA Ilias A. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 2 years Review source Reviewed December 2022 Easy lightweight lead generation tool 5 It brings more leads that possibly would not come without it, making it extremely easy for users to contact you instantly. After setting it up, I just have more leads. Simple. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Boei is really easy to get going. It's lightweight so you can use it without getting bogged down by any complex features and it converts site visitors into leads for you. You'll get weekly reports on the performance with ideas for what might be improved next! Cons: I haven't found a single downside to the usage I do of this. Support requests are handled quickly and efficiently, while the features have been consistently improving since I started using it. Vendor Response Hi Ilias, Thanks a lot for your amazing review! Ruben Replied December 2022 Read More VR Verified Reviewer Health, Wellness and Fitness Self-Employed Used weekly for less than 6 months Review source Reviewed August 2023 Great solution if you don want/need a chatbot with all the bells and whistles 5 Boei is a convenient, multi-channel on site contact solution, it excels in simplicity, privacy, and analytics. It's ideal for businesses looking to improve communication quickly and effectively. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Boei offers a range of options that make it a worthy consideration for businesses seeking a simplified contact solution. What stands out for me are the 50 communication channels, ranging from messengers to many third party tools, the multi-language support, GDPR compliance, and analytics to measure interactions. Cons: It could have more customization options for widget design and placement. Vendor Response Thanks for your great review! Btw. we recently introduced more customizations for the widget design (adjust almost all colors). Ruben Replied August 2023 Read More David S. Verified reviewer Construction 51-200 employees Used daily for less than 12 months Review source Reviewed December 2022 Great service to simplify contact channels on websites 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) Cons: I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. Vendor Response Hi David, Thanks a lot for your great review! Ruben Replied December 2022 Read More José Manuel D. Verified reviewer Media Production 11-50 employees Used daily for less than 12 months Review source Reviewed June 2021 Easy to setup & use, excellent tool! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to install and use. A lot of options of contact. Cons: User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact( Vendor Response Hi Jose, Thanks a lot for your review :) Ruben Replied June 2021 Read More Showing 1 - 10 of 25 Reviews Load More Reviews ## Boei Popular Comparisons [SurveyMonkey vs Boei](https://www.softwareadvice.com/customer-experience/boei-profile/vs/surveymonkey/)[Trustpilot vs Boei](https://www.softwareadvice.com/customer-experience/boei-profile/vs/trustpilot/)[Broadly vs Boei](https://www.softwareadvice.com/customer-experience/boei-profile/vs/broadly/)[Experience.com vs Boei](https://www.softwareadvice.com/customer-experience/boei-profile/vs/xmp/)[LiveAgent vs Boei](https://www.softwareadvice.com/customer-experience/boei-profile/vs/liveagent/) [Compare All Alternatives](https://www.softwareadvice.com/customer-experience/boei-profile/alternatives/) ## Other Top Recommended Customer Engagement Software [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **46** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6977) Recently recommended **27** times [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) **4.3** (245) Recently recommended **21** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **9** times Stuck Between Options? 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