Supported Operating System(s):Web browser (OS agnostic)
About BryterCX Journey Intelligence
BryterCX Journey management suite is designed to help enterprises visualize, measure, monitor and optimize customer engagement across business processes. The Journey Watch module provides a unified overview of customer data across various channels including retail, branch, marketing and call center, allowing professionals to track and improve customer experience.
The Journey Explore module enables managers to analyze customer behavior and identify improvement areas to reduce cost and optimize rate of retention. Features include event recording, workflow management, interaction tracking and interactive dashboards. Additionally, the journey foundations module lets users evaluate impact of a branch or contact center on a customer journey and ident...
Be the first to review BryterCX Journey Intelligence
Share your thoughts with other users. Write a review
Filter reviews by: