Cemantica

An innovative customer experience management platform to scale with your business goals. End-to-end customer experience software from strategy to execution. Brought to you by CCXP professionals, Cemantica covers the end-to-end CX Program management cycle, moving from journey mapping to journey management. The platform integrates and connects with more than 70 business apps to provide instant data ingestion from your customer engagement activities and business analysis using Microsoft Power BI. Start with journey mapping as a first step and then manage the outcomes. Whenever you’re ready, connect your VoC data directly in your maps. And finally open the ROI module to calculate the financial impact of your CX projects. More than a customer journey mapping tool, wi...