5
4
3
2
1
Ease-of-use
4.4
Customer Support
4.9
Value for money
4.4
Functionality
4.7
"It's a great tool, essential in customer experience analysis. Their different platforms are very intuitive, the e-learning platform is just great and their support is of excellent quality."
"The support from Content Square in implementing the software was fantastic, not only was the technical integration seamless, but the training and aftercare has been second to none."
"The employees that I've dealt with are genuinely helpful and want to see you succeed. Everyone on the ContentSquare team seems to be knowledgeable and responsive."
"Not being able to compare one device against another device side by side is a bit of a headache. Mapping is very difficult for an average user even with Admin access, it causes a lot of grief."
"Some features are missing (cross domain behavior, limit the access to the data based on the user profile, App coverage...) but are in the 2018 roadmap."
"The alerts module is not very customizable, and often I receive “false alarms."
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