We just hate to see sad face reviews, so we treat even mistakes as actionable items.

It's very easy to use and our clients have the opportunity to rate our support. As a recipient, I get excited when I see that I've received an Excellent CrewHu email.

It's a great feature that really rewards the engineer for the feedback they receive.

An Amazing Product That Motivates Your Team To Hit Their KPIs & Helps Them Have Fun Doing It.

Few times I encountered where users get an error when submitting a survey or the survey has expired even if it's still less than 24 hours.

Easy to use, great for rewards internally when someone does a great job, great for tracking client feedback.

Ease of use and reliability. Integration with MS teams.

The end user interface can be a bit confusing. May times customers have inadvertently de-selected individuals that that intended to review.

I love how it allows our clients to also be an encouragement. Ve seen how it builds someone up and it allows us to make a group email congratulating in recognition.

This software makes it easy for our team to congratulate the small and big wins on a daily basis. Really builds up camaraderie.

I like that the badges are tied to our company morals and it helps enforce our vision to the staff.

We have specific badges and awards for documentation, customer success, integrations and just generally being good at your job.

I like that it incentivizes you to do your best for customer satisfaction. I like that I can see myself compared to my peers.

CrewHu has a wonderful team - anytime we have asked for help on how to set up contests, gamification, and so on, they have always been available and ready to help.

This is an easy to use, informative piece of software that helps us to improve the service we deliver to our customers.

I don't like that we don't have a MFA or 2FA login option, this is a bit insecure in the current IT climate.

Sometimes surveys sent to users have weird delays during responses.

This is a moral booster, helps us to be sure our customer service is exceptional, and helps our technicians to know they are doing a great job.

Their team helped me build an intergration into our PSA (syncro) and it works like a charm.

The feature we like the most is simply the ability for our staff to show each other love and support.

Its always nice when you see a good review come in and your points increase. I have redeemed them numerous times already and enjoy it.

I like how our management team  can be aware of the good work that we do for our client.

One of the best things about Crewhu is the support team. Very responsive and very helpful in working through any issues that may come up.

This product is great because its easy to use and fast. I really like the dashboard we have to show everyone our wins and the built in teams integration makes giving a badge really quick.

Also, the internal morale-building is a huge benefit. Teammates can call out other teammates and give points etc.

It only has 3 primary levels of response - Example: poor, met expectations, exceeded expectations.

It's  structure is boring and most bothersome part is that it allows only few file formats.

It has more features and is more sophisticated than Google's tool for surveys. It's integration with MailChimp is a top feature.

Good Product With Good Algoritham. Provides Needful Tools To Analyse The Insights Also To Get A Good Understanding About Customer Expectations.

Ease of use, it was an easy set up and login and the interface was easy to navigate but also had fun colors that caught the eye.

I am unable to specifically Identify any features of this product that I am unhappy with or that do not add value.

Inability to change your survey after it has been submitted can be frustrating for some users who made a mistake in their feedback.

Excellent product, great features and functionality for paid subscribers, integrates well with other platforms.

It makes it so easy to choose a template and edit the questions. I also love the layout of the results - they are easy to read at a glance and are formatted great.

I have realized that Surveymonkey helps me and my team to better understand the metrics that we plan our work around. It’s very easy to use and pleasant to set up.

That's something I hate about it, first you waste your 2 3 minutes telling them who you are, and then they just put a small message on blank screen that you're not qualified.

Customer Support, when you pay for the top tier, is responsive and polite. Other than that, this whole service is for the birds.

Overall surveymonkey is good. It has good integrations with other software too.

We used to use Survey Monkey every three months to send out survey for our transformation challenge (our community would vote on whom should win) it is easy to use with lots of great features.

Suddenly, the $5/month option was nowhere to be found. Horrible way to rip people off just as they are frustrated enough to get their survey out.

At times if your signal is weak your and your survey is interrupted i have lost infirmation and needed to start all over again.

I love that they offer a very generous free version to help you get started if you're just starting out on a low budget and then you can grow your account as needed. That is something I value highly.

Our only recourse is to dispute the charge through our credit card company. This was beyond disappointing.

Overall, I like the features they provide and getting creative with my surveys, I am just not a fan of the pricing.

I like this software ,its a great way to communicate and stay up to date with the pandemic and donate to organazations for a great cause.

Overall, this is a good product. The biggest pro of this software is the ease of use and ability to easily share with others to complete the survey.

It could be difficult to go back and forth and it required time and patience to go back and forth if I accidentally messed something up.

US Dollar

Crewhu is a customer feedback and employee recognition software designed to help businesses improve online reputation and gamify various metrics. Key features include activity tracking, negative feedback management, performance metrics, peer-to-peer recognition and goal setting/tracking.

Teams using Crewhu can collect transactional feedback daily, receive notifications about customer feedback and send automated relational surveys to clients to optimize customer satisfaction. The application enables managers to choose metrics that align with their organization's goals, create gamification programs and launch contests to improve employee engagement. Additionally, it allows employees to recognize team members, set up automated company anniversary and birthday badges and facilitate collaboration and communication using various core value badges. 

Crewhu offers a personalized store, which lets organizations reward their employees with prizes, gain insights into the number of bucks rewarded via a dashboard and redeem prizes from any devices using accumulated points. It is available on monthly as well as annual subscriptions and support is extended via FAQs, phone and inquiry form. 



LongDescription

Real Time Analytics

Engagement Tracking

Rewards Management

Surveys & Feedback

Performance Management

Customizable Reports

Activity Tracking

Leaderboards

Rewards Points

Communication Management

Peer-to-Peer Recognition

Goal Management

Manager-to-Employee Recognition

Badge Management

Survey/Poll Management

Performance Metrics

Benchmarking

Real-Time Notifications

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Chat/Messaging

Contest Management

For Sales Teams/Organizations

Dashboard

Customizable Branding

Social Recognition

Goal Setting/Tracking

Reporting/Analytics

Feedback Management

Recognition Tracking

Negative Feedback Management

Third-Party Integrations

Employee Recognition

Employee Reward Programs

Multi-Channel Data Collection

11-50

51-200

Crewhu

SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. Users can email surveys to respondents and post them on their websites and social media profiles to increase response rate. Users can run customer satisfaction surveys to get feedback on products and services, and they can send employee engagement surveys to understand employee satisfaction within the company. The tool allows users to send surveys and check on results from a mobile device.


SurveyMonkey helps users reduce data bias by using question, page, block and order randomization. It provides users with multiple question types including video, matrix, rating, star, slider, A/B testing and ranking questions. Users can personalize respondent experience with advanced survey logic, branching, question and page skip logic and advanced piping. Users can use survey templates or access question banks to prepare surveys.


SurveyMonkey allows users to customize their surveys by adding logos, themes and corporate colors. Pricing is per month. Support is provided via email and phone.



Commenting/Notes

Skip Logic

Access Controls/Permissions

URL Customization

SSL Security

Sentiment Analysis

Conditional Logic

Customizable Fields

Collaboration Tools

Template Management

Data Import/Export

Randomization

Email Distribution

Email Marketing

Real Time Data

Question Piping

Question Library

Question Branching

Social Media Integration

Email Management

Customizable Questions

Reminders

Customizable Templates

Live Results Sharing

Online Polling

Multi-Language

Support Audio/Images/Video

Trend Analysis

Customizable Forms

Data Analysis Tools

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Search/Filter

NPS Survey Structure

Data Capture and Transfer

Mobile Access

Forms Management

Workflow Management

Autofill

Forms Creation & Design

Drag & Drop

Process/Workflow Automation

Web Forms

Text Analysis

Text Fields

360 Degree Feedback

NPS of Customers

Pulse Surveys

Customer Experience Management

Website Integration

Data Visualization

NPS of Employees

Ratings/Reviews

Real Time Reporting

Single Sign On

Interactive Content

Multiple Question Types

Quizzes

Customer Segmentation

Multi-Channel Communication

Predictive Analytics

Customer Journey Mapping

Tagging

SMS Messaging

Customer Database

AI/Machine Learning

CES Survey Structure

CSAT Survey Structure

SurveyMonkey is available across Individual, Team, and Enterprise plans:

Individual - 
Premier Annual: $67.96/month
Advantage Annual: $27.17/month
Standard Monthly: $12.22/month

Team - 
TEAM ADVANTAGE: $21.07/month
TEAM PREMIER: $51.66/month

ENTERPRISE - Please contact SurveyMonkey directly


Crewhu vs SurveyMonkey

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