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About Real Time Feedback

Real Time Feedback is the Ultimate Customer Engagement Tool. It allows your customers to easily and privately communicate with business management in real-time – that is, when they are experiencing your business, and not after they leave. When you make it super simple for customers to communicate with you, they will let you know where things are going well, and where you’re falling short. They have so much to share with you – why not make it as easy as possible? Real Time Feedback is also a strong customer retention tool. Real Time Feedback helps turn negative experiences into positive interactions and reviews. Customers reward a business when they are listened to. Real Time Feedback provides a simple, non-confrontational way to solicit concerns and compliments fr...