# Real Time Feedback Software Reviews, Demo & Pricing - 2026 > Review of Real Time Feedback Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-experience/feedback-profile --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / Real Time Feedback Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-experience/feedback-profile/reviews/) # Real Time Feedback 2026: Benefits, Features & Pricing Wondering if Real Time Feedback is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Real Time Feedback 4.7 [(25)](https://www.softwareadvice.com/customer-experience/feedback-profile/reviews/) Pricing Pricing available upon request ### About Real Time Feedback Real Time Feedback is the Ultimate Customer Engagement Tool. It allows your customers to easily and privately communicate with business management in real-time – that is, when they are experiencing your business, and not after they leave. When you make it super simple for customers to communicate with you, they will let you know where things are going well, and where you’re falling short. They have so much to share with you – why not make it as easy as possible? Real Time Feedback is also a strong customer retention tool. Real Time Feedback helps turn negative experiences into positive interactions and reviews. Customers reward a business when they are listened to. Real Time Feedback provides a simple, non-confrontational way to solicit concerns and compliments from your customers before they leave with a bad taste in their mouth. They give you Feedback. You respond and address the issue. Everyone is happy. Negative reviews hurt. But for every customer who bothers to complain in person, 26 other customers remain silent and never come back. Even worse, they post negative reviews online, leaving you with less business and little recourse. That hurts even more. That’s all it t... akes to tarnish your business’ reputation online. Because even one negative review on Google, Facebook, or Yelp can stick out like a sore thumb, even among hundreds of positive ones. Plus, once they’re up, they’re almost impossible to remove (regardless if the complaint is legitimate or not) and can show up when people search your business even years later. To make matters worse, your best customers rarely leave reviews. They’re happy to patronize your business, week after week, and never think twice about posting online. The sad truth is, negative word of mouth travels twice as far as praise for great service. And as a business, that leaves you at risk. That changes with Feedback. Signing up with Real Time Feedback includes: • A complimentary pilot program • Month-to-month contracts with no long term commitment. • Completely customized platform • Daily/Weekly/Monthly reporting And Real Time Feedback is extremely affordable. ENGAGE visitors, ENHANCE experiences, & RESOLVE issues quickly Wondering if Real Time Feedback is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## Real Time Feedback User Interface ## Popular Real Time Feedback Alternatives Main Product Real Time Feedback 4.7 [(25)](https://www.softwareadvice.com/customer-experience/feedback-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.50Value for money - 4.82Customer support - 4.72Functionality Pricing Available upon request Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10458)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Broadly](https://www.softwareadvice.com/review-management/broadly-profile/) 4.8 [(336)](https://www.softwareadvice.com/review-management/broadly-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.64Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Experience.com](https://www.softwareadvice.com/customer-experience/xmp-profile/) 4.7 [(89)](https://www.softwareadvice.com/customer-experience/xmp-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.58Value for money - 4.54Customer support - 4.69Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## Real Time Feedback Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Real Time Feedback Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of Real Time Feedback Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Campaign Management Communication Management Content Management CRM Customer Database Customer Experience Management Customer Journey Mapping Customizable Branding Customizable Forms Customizable Reports Email Management Event Triggered Actions Feedback Management Knowledge Management Live Chat Monitoring Multi-Channel Communication Multi-Channel Data Collection Multi-Language NPS Survey Structure Predictive Analytics Real-Time Analytics Real-Time Data Real-Time Reporting Sentiment Analysis Social Media Integration Surveys & Feedback Tagging Text Analysis Third-Party Integrations Trend Analysis Visual Analytics Widgets Workflow Management ## Real Time Feedback Integrations Google One Integration rated undefined from -1 review Medallia Experience Cloud Integration rated undefined from -1 review XM for Strategy & Research Integration rated undefined from -1 review CDK Global Integration rated undefined from -1 review XM for Customer Experience Integration rated undefined from -1 review XM for Employee Experience Integration rated undefined from -1 review See all 12 integrations ## Real Time Feedback User Reviews Overall Rating 4.7 Ratings Breakdown 5 68% 4 32% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.5 Customer support 4.8 Functionality 4.7 ET Elizabeth T. Verified reviewer Consumer Goods 51-200 employees Used daily for less than 12 months Review source Reviewed January 2024 Amazing Product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like that it makes it easy to communicate with members, to run reports, track trends, and take action on feedback from members. Cons: I dont really have any issues with realtime feedback. It connects you with the member so there is better communication. Reasons for switching to Real Time Feedback wasn't giving us what we needed. we couldn't run reports Read More AA Adam A. Verified reviewer Automotive 11-50 employees Used daily for less than 2 years Review source Reviewed January 2024 Great platform to find out about issues in real time 5 Great team of people. Even their support team is spot on. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: How easy it was to not only find out about issues that our customers have in real time but also how to generate positive reviews from happy customers. Cons: Nothing that I can think of. I wish that I had this solution sooner. Reasons for switching to Real Time Feedback Much easier to use Real Time Feedback than Qualtrics. Read More LM Lee M. Verified reviewer Entertainment 501-1000 employees Used daily for less than 12 months Review source Reviewed January 2024 Feedback Review 4 Ratings Breakdown 4 Ease of use 5 Functionality Pros: I like how I get prompt notifications of issues with problems on my game floor. It directs me to the location of the problem accurately if setup properly Cons: Only issues we have had have been related to setup configuration and guests not understanding how feedback works and giving accurate information through the request. Read More KG Kimi G. Verified reviewer Sports 201-500 employees Used daily for more than 2 years Review source Reviewed January 2024 Great Instant Customer Service 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: the process for the customers is seamless and quick to submit their feedback. the feedback hits inboxes immediately allowing for an instant response time allowing for quicker deployment/resolutions. I love the new AI feature as well for the initial responses. though it's not always accurate for some nuances of our business, it is a great starting point that can be edited to create a preferred response. Cons: the satisfaction percentages don't really make sense to me. Read More DR David R. Verified reviewer Entertainment 201-500 employees Used daily for more than 2 years Review source Reviewed January 2024 Easy to use and very resposive 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: RealTime Feedback is a wonderful platform that allows us to assist our guest far more quickly than relying on the "telephone game" of years past. It allows our team to help the guest experience as soon as their is an issue, and not having the guest find an employee to then radio for a manager for them to find a solution and enact one. We are able to enact a solution immediately and reduced the wait time to solve an issue that arrives. Cons: The only downside to any technology is relying on the connectivity of the building. Read More kp kevin p. Verified reviewer Restaurants 51-200 employees Used daily for more than 2 years Review source Reviewed January 2024 Real Time Review 4 Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Ease of use, instant feedback from customers allowing us to engage quickly Cons: Some functionality issues initially, have been resolved now Read More TS Taylor S. Verified reviewer Executive Office 11-50 employees Used daily for less than 2 years Review source Reviewed January 2024 I Love Real Time Feedback! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability for any problems to be brought to my attention in real time, directly to my phone. I am able to act fast and get situations handled quickly and timely rather than waiting to return a call or check my emails, etc. Cons: I did not like having to come up with a response to every feedback received, but they fixed that with adding the new ai feature with chatgpt. Read More BN Brad N. Verified reviewer Entertainment 1001-5000 employees Used daily for less than 2 years Review source Reviewed January 2024 Brad Newton AIKG Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Allows for guests to provide real-time updates for their experience so we may provide them assistance while they're still at our locations Cons: N/A, meets demands for our needs. Will assess again in the future. Read More PJ Paris J. Verified reviewer Entertainment 51-200 employees Used weekly for less than 6 months Review source Reviewed January 2024 Great feedback/review management software 5 Real Time Feedback and the team that helped us get started have been nothing but the best. It is easy to manage and the best at responding to reviews, solving guest complaints immediately, and encouraging 5 star google reviews. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: RTF is great for gathering all the feedback data immediately and allowing us to respond to reviews and convert guests to repeat customers! Cons: Nothing. It has been perfect since installation. Read More KP Kevin P. Verified reviewer Commercial Real Estate 2-10 employees Used daily for less than 12 months Review source Reviewed January 2024 Great tool for tracking customer needs and reviews 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the ability to track all customer requests and respond quickly. Cons: I don't have any complaints. Everything has been good so far. Read More Showing 1 - 10 of 25 Reviews [See All Reviews](https://www.softwareadvice.com/customer-experience/feedback-profile/reviews/) ## Real Time Feedback Popular Comparisons [SurveyMonkey vs Real Time Feedback](https://www.softwareadvice.com/customer-experience/feedback-profile/vs/surveymonkey/)[Trustpilot vs Real Time Feedback](https://www.softwareadvice.com/customer-experience/feedback-profile/vs/trustpilot/)[Broadly vs Real Time Feedback](https://www.softwareadvice.com/review-management/broadly-profile/vs/feedback/)[Experience.com vs Real Time Feedback](https://www.softwareadvice.com/customer-experience/feedback-profile/vs/xmp/)[LiveAgent vs Real Time Feedback](https://www.softwareadvice.com/customer-experience/feedback-profile/vs/liveagent/) ## Other Top Recommended Customer Experience Software [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6977) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3797) Recently recommended **0** times Stuck Between Options? 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